Thanks for posting the good links, folks - I registered, received my confirmation, will be going to my very first gaming convention ever. I'll be the geezer that's a few decades older than most of the attendees.
Someone please help! I ordered my tickets but i X'ed out of my browser so i forgot to print them! I havent gotten a email yet either its been about 15 min! Can someone please help
Thanks for posting the good links, folks - I registered, received my confirmation, will be going to my very first gaming convention ever. I'll be the geezer that's a few decades older than most of the attendees.
You would be surprised how many OG gamers you'll find at this thing
3 Day tickets purchased almost an hour ago, still waiting for that email. >_<
Same here.
I went back into my account and found a resend confirmation and got the email that way.
How do you do that, please? Thanks!
It was at the purchase confirmation page. I had email open waiting before I closed the tab. It was an option at the top: E-Mail Confirmation. I don't know how to get back to that page though other than through my confirmation email.. but that brings up my registration specifically... sorry.
3 Day tickets purchased almost an hour ago, still waiting for that email. >_<
Same here.
I went back into my account and found a resend confirmation and got the email that way.
How do you do that, please? Thanks!
It was at the purchase confirmation page. I had email open waiting before I closed the tab. It was an option at the top: E-Mail Confirmation. I don't know how to get back to that page though other than through my confirmation email.. but that brings up my registration specifically... sorry.
Drat - I still have my confirmation/payment page open and there's nothing about email on there. Oh well, I sent an email to the PAX address and I've confirmed with my CC that it was charged for the correct amount, so I should be good to go.
3 Day tickets purchased almost an hour ago, still waiting for that email. >_<
Same here.
I went back into my account and found a resend confirmation and got the email that way.
How do you do that, please? Thanks!
It was at the purchase confirmation page. I had email open waiting before I closed the tab. It was an option at the top: E-Mail Confirmation. I don't know how to get back to that page though other than through my confirmation email.. but that brings up my registration specifically... sorry.
Drat - I still have my confirmation/payment page open and there's nothing about email on there. Oh well, I sent an email to the PAX address and I've confirmed with my CC that it was charged for the correct amount, so I should be good to go.
I registered, but I still haven't gotten an email.. But I printed the confirmation page just incase.
PAX East 2015:Get on Pokecrawl Team Yellow Silver [ ] Pass [X] Vacation Time [X] Hotel [X] Flights [ ] PAX East 2015 Complete [ X ] Sell Extra Set of Badges because Friend Bailed [ ]
If your card has been charged, but no confirm E-mail, send an E-mail to pax_questions@paxsite.com
I am in the same boat and waiting on a response.
I've sent off an email to them, trying to find out if I'm going to be charged twice, one for the charge when the system crashed but didn't get a screen saying the process was complete, & the other when the process was completed. If I end up with 2 3-day passes, I have a friend that is wanting to go that I can sell them to.
[ X ] PAX Prime 2013 tickets purchased [ X ] Hotel Room booked
[ ] PAX Coin Ordered/Reserved
How long does it take to get a confirmation email? Someone help im getting worried
It depends. There's no "it takes this long" that anyone can tell you. Is there a pending charge on your credit card? If so, you likely have them and you'll get the email. If you don't get the email, and you did get charged, email pax_questions@paxsite.com and give them your information.
My purchase went through around 11:40am Pacific, and I confirmed it was pending on my CC at about 12:15pm. It's now almost 1pm and I still have no confirmation email, just for a reference.
My purchase went through around 11:40am Pacific, and I confirmed it was pending on my CC at about 12:15pm. It's now almost 1pm and I still have no confirmation email, just for a reference.
Yeah, personally I didn't get a confirmation email for at least a half hour after purchase, maybe more.
Why does it not let us buy more than 5 tickets at a time? I have 6 people in my group who are going to PAX, is there a way I can purchase tickets with one purchase or do I need to make two separate purchases? I also didn't see anything about group rates/discounts, are they not doing that this year?
Drat - I still have my confirmation/payment page open and there's nothing about email on there. Oh well, I sent an email to the PAX address and I've confirmed with my CC that it was charged for the correct amount, so I should be good to go.
I might have clicked a add to my calendar button I think.
If you have the confirmation from after your purchase, the info in the email is the exact same.
But if the site died before giving you the confirmation, yet did in fact charge your credit card, that's the problem. It's happened to several of us and we need to know if we did indeed get the tickets we ordered or not. I'd really rather not buy a second set of tickets, as that might take a ticket away from someone else if the original charge goes through, especially since there's no official/safe way to trade tickets anymore.
Thanks for posting that link! Got a few 3 day passes and a Friday one. Also had to buy from my phone, as my internet decided to crap out. Hooray passes!
location! location! bees!
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Jenny_SpaghettiI am 3 ginger midgets in a trench coat. Calgary, CanadalandRegistered Userregular
I got my email within about 30 seconds of completing my purchase, but I got my passes (AND BYOC) within about 5 minutes of the official tweet, well before the site crashed so I guess my information is irrelevant.
/totallyNOTbragging
OK, I decided to buy another set of passes just in case and I got a confirmation screen this time, so I'm set no matter what. If I end up with two sets, I'll offer one to any of my friends who want to come along.
Paranoia for the win. Or lose. Depends, I suppose...
I managed to get an email about 10 minutes after ordering. The charges are pending on my card (why they charged me for FedEx I will never know since I didn't click nor need it being in the US....but I will suck that up). I did however have the site crap out on me while it was loading my "reciept". Do I need the reciept or just the confirmation email?
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Got three 3 day passes thanks to you Whypick1. (I will post when I get confirmation email.) I think I owe you a beverage when you get into town...
And I am serious. When (and if) I get the confirmation, I want you to keep me to my word.
How do you do that, please? Thanks!
PAX Prime Attendee since 2006, BYOC Attendee 2008-2012, Buttoneer 2010-2014
https://www.pinnypals.com/pals/alegria
You would be surprised how many OG gamers you'll find at this thing
Steam: Car1gt // Tumblr // Facebook // Twitter
It was at the purchase confirmation page. I had email open waiting before I closed the tab. It was an option at the top: E-Mail Confirmation. I don't know how to get back to that page though other than through my confirmation email.. but that brings up my registration specifically... sorry.
Drat - I still have my confirmation/payment page open and there's nothing about email on there. Oh well, I sent an email to the PAX address and I've confirmed with my CC that it was charged for the correct amount, so I should be good to go.
PAX Prime Attendee since 2006, BYOC Attendee 2008-2012, Buttoneer 2010-2014
https://www.pinnypals.com/pals/alegria
Edit: Got email
Twitch: akThera
Steam: Thera
No BYOC? I am disappoint.
What is their email address?
I've sent off an email to them, trying to find out if I'm going to be charged twice, one for the charge when the system crashed but didn't get a screen saying the process was complete, & the other when the process was completed. If I end up with 2 3-day passes, I have a friend that is wanting to go that I can sell them to.
[ ] PAX Coin Ordered/Reserved
It depends. There's no "it takes this long" that anyone can tell you. Is there a pending charge on your credit card? If so, you likely have them and you'll get the email. If you don't get the email, and you did get charged, email pax_questions@paxsite.com and give them your information.
PAX Prime Attendee since 2006, BYOC Attendee 2008-2012, Buttoneer 2010-2014
https://www.pinnypals.com/pals/alegria
Yeah, personally I didn't get a confirmation email for at least a half hour after purchase, maybe more.
got the email 5 minutes later.
I might have clicked a add to my calendar button I think.
Email only took a minute or two here.
PAX Prime Attendee since 2006, BYOC Attendee 2008-2012, Buttoneer 2010-2014
https://www.pinnypals.com/pals/alegria
And now the agonizing confirmation email wait begins...
But if the site died before giving you the confirmation, yet did in fact charge your credit card, that's the problem. It's happened to several of us and we need to know if we did indeed get the tickets we ordered or not. I'd really rather not buy a second set of tickets, as that might take a ticket away from someone else if the original charge goes through, especially since there's no official/safe way to trade tickets anymore.
PAX Prime Attendee since 2006, BYOC Attendee 2008-2012, Buttoneer 2010-2014
https://www.pinnypals.com/pals/alegria
/totallyNOTbragging
Paranoia for the win. Or lose. Depends, I suppose...
PAX Prime Attendee since 2006, BYOC Attendee 2008-2012, Buttoneer 2010-2014
https://www.pinnypals.com/pals/alegria