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Ebay Woes
BradicusMaximus
PssssssssyyyyyyyyduckRegistered User regular
PssssssssyyyyyyyyduckRegistered User regular
This might be a somewhat long story.
So a couple weeks ago I won a bid on a paintball mask. I made my payment immediately and the guy responded the next day saying it would be a few days before he could make the shipment but I could expect it in a few days after the shipment. Well about a week goes by with no word from the seller. I decide to ask him if theres a problem and he responds by saying there were a few hiccups but he should be able to send it in a day or so. Not long after, I get an email saying that my payment has been accepted but still get no confirmation of a shipment or tracking number. I allow another 4-5 days before I send another message asking again what was up. After no response for 3 days I open a case and explain the situation. He finally responds with this - "I am so sorry about this issue, i have had a lot going on and have been out of town for family business, i had planned to ship your item before i left but i forgot, i have the item right here beside me and can be shipped within the next two days, is there anyway we can work this out without the refund, because the item was listed as refunds are not available, once again i am so sorry for this inconvenience, i have been in your shoes before and it is not a good feeling. Hope to hear back from you " I said if he can ship it within 1-2 days with the tracking number all would be forgiven. His last response was "In order for me to be able to ship this i am going to need you to close this case, they have a hold on my paypal account and it is over drawn, i need this to be resolved to i can pay for the shipping"
Now then, should I actually agree to this? I've never had this kind of trouble before and I just wanna make sure what I do is the right thing. It would really suck to get burned on 60 bucks. So put yourself in my shoes, would you agree to close the case and trust this guy or try and get the money back?
So a couple weeks ago I won a bid on a paintball mask. I made my payment immediately and the guy responded the next day saying it would be a few days before he could make the shipment but I could expect it in a few days after the shipment. Well about a week goes by with no word from the seller. I decide to ask him if theres a problem and he responds by saying there were a few hiccups but he should be able to send it in a day or so. Not long after, I get an email saying that my payment has been accepted but still get no confirmation of a shipment or tracking number. I allow another 4-5 days before I send another message asking again what was up. After no response for 3 days I open a case and explain the situation. He finally responds with this - "I am so sorry about this issue, i have had a lot going on and have been out of town for family business, i had planned to ship your item before i left but i forgot, i have the item right here beside me and can be shipped within the next two days, is there anyway we can work this out without the refund, because the item was listed as refunds are not available, once again i am so sorry for this inconvenience, i have been in your shoes before and it is not a good feeling. Hope to hear back from you " I said if he can ship it within 1-2 days with the tracking number all would be forgiven. His last response was "In order for me to be able to ship this i am going to need you to close this case, they have a hold on my paypal account and it is over drawn, i need this to be resolved to i can pay for the shipping"
Now then, should I actually agree to this? I've never had this kind of trouble before and I just wanna make sure what I do is the right thing. It would really suck to get burned on 60 bucks. So put yourself in my shoes, would you agree to close the case and trust this guy or try and get the money back?
BradicusMaximus on
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I'd keep the case open and have nothing more to do with this guy.
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Pretty much, he doesn't get to cry about refunds not being available when he hasn't shipped the item, let him know that he has another week to get it shipped with a tracking number and that you will not be closing the case until you have the item in your hands.
If he won't do that, then tough for him you escalate the case and get your money back.
It does annoy the hell out of me when people think that the little disclaimers they put at the bottom of their auction get them out of the EBay and Paypal overall T&Cs. Oh, you put you won't accept liability for it being 'lost in the post' when for all I know you've taken my money and done nothing? Tough shit. Recorded delivery is to cover the sellers ass, not the buyers.
eBay doesn't really give a shit about "I got really busy."
Ebay has decided that I deserve a full refund YAAAAY! Woke up to an email response from the guy saying "There was no need to escalate the case any farther, your item will be shipped tomorrow, i really don't appreciate the way you have handled things after me sharing with you i have been out of town on family business."
Don't know if it will do anything but I'm gonna leave him a terrible rating, that'll teach him. Soon as I get my money back I'm buying that shit on amazon.
Thanks for the help guys, this thread can be closed now.
Either way, glad you're getting your money back.
What is this guy's rating, out of curiosity?
BF3 Battlelog | Twitter | World of Warships | World of Tanks | Wishlist
You need to return it right? and that's an out of pocket cost to you?
If it comes by courier, refuse acceptance of the package. If it comes by mail, mark it as 'return to sender' and give it back to the post office.
I kid, but still, yeah you're probably dealing with some 15 year old or something trying to offload his paintball gear and his mother doesn't want to send it ... or something.