LONG MOVING WOES POST:
So I got my apt in San Francisco(which is super nice) last Monday (in June), leaving me only a few days to prepare for the move. YES it stupid to accept a good offer without doing any research, but it is what happened. At some point jokes about this will be funny: for the near future, they will not, so don't make them please.
Anyhow, USA Relocation said they'd deliver yesterday from 4-5 pm. They didn't show and called at 9:45 (after I called the driver who picked up my things Friday 3x and he hung up on me twice) saying they'd deliver at 6-7 am tomorrow "Or else maybe in 1-3 days we'll give you a shot"
Anyhow, they ended up showing up at 9:30 (shockingly late, who would have guessed) and I called the policy for a civil standby to make sure nothing happened. The driver guy came up and was clearly angry I had a cop there and then yelled we couldn't take pictures of him and his guys (we can and continued to, obviously). The guys refused to move my couch into my apartment, claiming it was impossible (later I got the highest yelp-rated movers to do me a favor and move it and just 2 of them did it in 10 minutes... derp!) and anytime I pointed out huge damaged things the driver said "Oh well, that's what insurance is for right?"
At the end, he wanted me to sign the list of items and their status. Looking at all the items and how damaged it was, I got madder and madder and then told him no. He kept arguing I had to sign it and I refused. Eventually he said to just write I refused to sign it due to whatever reasons I had. I did that, then he refused to give me my copy. I've been told to get ALL documentation possible, so obviously that would be a huge thing to not have. So I kept saying he had to give me a copy and he kept refusing. I threatened to call the police, so he jerked the papers away and said to his guys they were leaving.
So we went downstairs and I had @Dubh
and her gf video everything. The guy kept saying they'd be gone before the police arrived... so I got in front of their truck. He said they'd hit me and I pointed out we had pictures of the truck, license plates, all sides of their van, and were taking video so I said "Go ahead and hit me. I fucking dare you. Meanwhile, I'm taking more pictures of you and your guys." So he got out of the truck and started getting in my face. I said if he touched me that'd be it, which he did by pushing me out of the way, so I called the cops.
The dispatcher asked if it was the same problem with the same people as the civil standby, when I said yes she said she'd send a response team... 4 cars, 8 officers and a Sergeant. Yeah, that's a good team.
They listened to my story and went over to him for about 30 seconds then got the papers I wanted. :-) As the police were leaving, the guy got BACK out of the cab and said "We aren't done yet" and I flagged down an officer who told the guy if he didn't get the hell out of there right then, he'd arrest him on the spot. So the guy left.
Then I spent the next 3 hours calling the lawyer @fightinfilipino
recommended and calling my credit/bank companies. I still don't know the total extent of the damage. Both of my bookshelves are damaged, one severely. My entertainment center is missing pieces. My DVD shelved are ruined. And judging by the wreck of boxes, I'm willing to bet a LOT of my things are destroyed. But on the plus side, not everything is and if I can do anything to get a bunch of low-life scumbags to stop scamming people, I am going to do it.
I have spoken with a lawyer a bit as I said, but overall if anyone has any experience with this sort of thing (especially how to deal with it), advice would be appreciated.
I've unpacked almost all of my boxes and fortunately thanks to @sarukun
's packing help, not much of my smaller things have been too terribly damaged, it's mostly the furniture.
I've heard these people (USA Relocation is the company's name) will refuse all certified mail, etc so it seems like a number of the traditional methods of filing complaints will fail, since they won't respond.
It's also hard to send a bill and/or take a company to small claims that won't do anything; even if I win a default judgement, they'll likely just ignore demands of payment.
If I don't have over $7500 in damages, I don't think it will be worth actually suing.
And regarding the pushing incident, is that something I file with the police? Is it part of the civil suit?
Any H/A would be appreciated.
And since I have all my things, I'm also ok with any "Next time don't be so damn stupid and do some research" posts, because I sorta deserve it.
At this point I obsessively yelp anything though, so it's unlikely that sort of thing will be -as- useful.