The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.
How can I stop my cell phone from forwarding through Google Voice if I didn't set it up?
Ein
CaliforniaRegistered User regular
CaliforniaRegistered User regular
I used to work for an elder financial planning company a few months ago, and when I first started they asked for my Android cell phone so that they could set up some sort of call forwarding that I believe was done through Google Voice. The idea, I guess, was that if I gave my number to our clients, and wasn't able to answer, the call would be routed to the company's office where somebody could take a message. It worked great while I was with them, but I've since found new employment.
Problem is, though, that I can't figure out how to undo this. I've even gotten a new phone recently - a Droid Charge - but friends and family still tell me that when they call me, if I don't pick up, they get passed along to the old Eldercare company I used to work for. This is way, way less than ideal. The guy that had initially set up the call forwarding no longer works for the eldercare company either, so I don't know where to turn.
Problem is, though, that I can't figure out how to undo this. I've even gotten a new phone recently - a Droid Charge - but friends and family still tell me that when they call me, if I don't pick up, they get passed along to the old Eldercare company I used to work for. This is way, way less than ideal. The guy that had initially set up the call forwarding no longer works for the eldercare company either, so I don't know where to turn.
Ein on
0
Posts
Deactivate Google voicemail on your phone
Deleting your phone from Google Voice will not actually prevent your voicemail calls from going to Google voicemail. In order to switch back to your carrier's voicemail and deactivate your Google voicemail on your phone, click the gear icon at the top right of the Google Voice page, and select Voice settings. Then, select the Phones tab and click on Edit Select Deactivate and follow the prompts.
Like, when I go to google voice and login using my google account, my cell phone number isn't listed there. I think I'd need to be logged in with whatever credentials they used to set the forwarding up in the first place, and nobody seems to have those.
The way it's behaving is making me wonder if *xx codes are set on his phone account. That varies on carrier though.
Do you have a gmail account or other google account of any kind? I'm really uncertain how you get access back to the account, or even the user name it was set up under.
Verizon.
I do have a personal gmail account, and it's what I use on my android phone, but I am positive it's not what was used to set this call forwarding up or I'd have had this solved a long time ago. I suspect they may have made a new google account just to do this, but nobody has the credentials for it.
Bottom line, I think Verizon could tell you what to punch in your handset to reset your account to default.
Try those star codes maybe? Do you know your google voice number?
Chiefly because if that didn't work I think you would have been in serious trouble. I still don't get why he didn't have you give out the Voice number for business and left your personal line alone.