Ugh Microsoft support

DirtyDirtyVagrant

Is there any way to find actual fucking contact information so I can talk with somebody who works in microsoft support (preferably by email)? I'm so tired of their bullshit website that I'm about to have a psychotic episode.

skeldare

https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1539

DirtyDirtyVagrant

Oh my goodness. Thanks.

Wezoin

Dealing with Microsoft support in the past has been a real pain for me. If you have trouble getting the issue resolved through conventional means e-mail sballmer@microsoft.com. When the support staff lied to me and were running me in circles for hours one e-mail to that address explaining the situation got me an overnight response and the most helpful support team you could possibly imagine.

DirtyDirtyVagrant

Oh, it would be so amazing if I could reach an actual person. Thank you!

fake edit: (stupid post button not working and saving my post in drafts) I'm getting undeliverable messages that this box is full. Should I just keep trying it?

Wezoin

It's very possible that they changed his e-mail address. It's not exactly supposed to be available to the public at large. You could also try this one: SteveB@Microsoft.com

Anyway, save it for once the normal avenues of support are depleted.

Djeet

You're better off trying groups or forums for tech support than one on one email. Trying to get one on one tech support for free from MS is pretty difficult given they have support groups and the escalation is to PSS (pay per incident). And the solutions you get are not necessarily better than what you can find online.