ASDL woes

carbon13

Right, recently got a BT home hub internet dealie and it keeps disconnecting. Mostly at night and before noon, though during the day it also dies.

Now could this problem be caused by the following;

Not having all my phone lines coverd by microfilters? The only one missing is on the Sky box, don't see why that needs a phone line in the first place, or!

Not having the BT dealie set up on my Macbook? Every error page BT hit me with mentions the software that came with the thing. Didn't see much use in it as everything is up and running without having an extra program running anyway.



tl;dr version: ASDL dies, not installed all microfilters, not installed shitty BT program. Help.

fforde

Wikipedia says:

"Without the installation of DSL filters, high-frequency signals or echoes from analog devices can result in reduced performance and connection problems with DSL service."

I would start with the filter. You really shouldn't need the software installed on your computer.

nexuscrawler

if you don't want to buy filters jsut disconenct everythingon the line and hook them up one at a time and try to find when the connection gets bad. could also be anything else you have hooked up on the DSL jack. don't use any extenders or phone line splitters on the phone line running to your DSL router. Not all of them will carry the DSL signal properly

carbon13

So the line into the router should be clean? Not filtered? The set up instructions seemed pretty religious about microfilters being on EVERYTHING. Even my wang*.


*Not true. Didn't help a thing...

nexuscrawler

Ummm the DSL line filter literally blocks the DSl signal on that device 100%. it's designed to remove the static and inferences you may get on phones and stuff.

If you have a line filter on your router honestly it shouldn't work at all.

nexuscrawler

oh NM I looked up these microfilters. they seem to split the DSl signal off to a seocnd port instead of blocking it. My mistake.

Sikarian

Filters! I work for an ADSL provider and thats one of our biggest problems, people don't filter out everything. Telephones, faxes, satellite systems, TIVO, Alarm systems, ANYTHING plugged into that god dang phone line. FILTER it.


If that doesn't help, you may have some more bad wiring issues.

Run a phone line out to your NID (network interface, its the gray box where the phone line comes into the house). There should be a test jack either on the outside of the box or just inside of it. Plug the DSL right into that, if it syncs up good there, you have internal wiring issues, back to checking the filters and your actual wiring. If it doesn't perform well there, you've got either a) a bad piece of hardware, or b) the telephone lines in the area are bad. Contact your service provider.


But yeah the filters are 2 way splitters, 1 way is an unhindered line thats labeled DSL, the other is a fitlered line labled PHONE. If you plug anything into the DSL side, it won't be filtered, if you plug it into the phone side, it will be filtered. Yes, this means you will have that splitter with an empty plug on it. Only plug the DSL into the DSL side, don't plug two phones into the splitter just because there are two jacks. 1 phone, 1 splitter.


Also again, I cannot stress enough that your satellite boxes that connect to the phone line, your tivo boxes, your alarm systems, these MUST be filtered as well.

carbon13

Thanks guys, everything is working fine now, I blame the satellite line. And the router box has a splitter attached to the wall socket, suppose I done that right.

Man I miss a cable modem.