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Hand-Me-Down Laptop Woes

OwenashiOwenashi Registered User regular
edited April 2007 in Help / Advice Forum
Sorry to bother you all but recently my sister handed me her old Dell Latitude C640 for my own personal use. Now I love her but her and computers don't jell well. She managed to crash the HD and had to reinstall the drivers. When she handed it over, it had no anti-virus or SP2. I've managed to pull it back up to speed for the most part due to a lot of DLs but now I got another problem. The Mashita CD-RW/DVD removable drive she has attatched to it isn't working properlly. The computer knows it's there but when I put a disk in, it doesn't notice it at all. Since this is my first laptop, I don't want to make a mistake by doing something that only works on a desktop. If anyone more knowledgeable in this area could help me out, I'd really appreciate it. Thanks in advance!

Owenashi on

Posts

  • FellhandFellhand Registered User regular
    edited April 2007
    Sounds like a dead drive. You can get a molded (fits into the laptop) drive or do what I do and be cheap and buy a usb cd rom/cdrw.

    Fellhand on
  • OwenashiOwenashi Registered User regular
    edited April 2007
    ::nods::Ok. Will I have to take the laptop with me to a Best Buy for a 'fitting' if I go for a molded drive or do they all come in a general shape? I'm gonna have to probably bring it there anyway for other matters (256MB RAM and the battery's been whittled down to 10 minutes max charge).

    Owenashi on
  • japanjapan Registered User regular
    edited April 2007
    You'll probably have to get a drive specific to that model, and probably from Dell themselves, ditto with the battery. I don't know if Best Buy carry Dell spares (live in the UK, never been in one) but given Dell's "direct sales" policy I'd doubt it.

    Also, for figuring out what RAM you need, crucial.com's system selector thing is excellent. You don't need to buy from them, just write down what it spits out as compatible and take it to the shop with you.

    japan on
  • Uncle LongUncle Long Registered User regular
    edited April 2007
    As far as the RAM goes, you can probably do that yourself, and a battery can be ordered.


    With the disk drive: it doesn't start humming or anything when you put the disk in? It just sits there?

    Uncle Long on
  • OwenashiOwenashi Registered User regular
    edited April 2007
    TheLong wrote: »
    As far as the RAM goes, you can probably do that yourself, and a battery can be ordered.


    With the disk drive: it doesn't start humming or anything when you put the disk in? It just sits there?

    It SOUNDS like it runs when I first put it in, complete with the little drive light flashing and everything. But when I check the drive via My Computer or a program like Windows Media Player (telling the Open menu to show me all files), it's like there's no disk there.

    Owenashi on
  • BeazleBeazle Registered User regular
    edited April 2007
    Your best bet for Dell parts is Ebay or Dell. RAM you can get at Best Buy.

    You can get a internal DVD burner off Ebay for about $70 and a new battery for about $62.

    Beazle on
  • Uncle LongUncle Long Registered User regular
    edited April 2007
    Is this drive something you can slip in and out? Like Lenovo's ultrabay? If so that may help. If not have you checked out your drivers for the device? Perhaps there is a new driver out there and your old one isn't compatible with the latest windows update (stretching here).

    Jiggle the handle?

    Uncle Long on
  • PhilodoxPhilodox Registered User regular
    edited April 2007
    nothing to see, please move along....

    Philodox on
    That's a Freudian mansex if I ever cocked one.
    twinsbanneroq0.jpg
  • Eat_FireEat_Fire Registered User regular
    edited April 2007
    Philodox wrote: »
    Owenashi wrote: »
    TheLong wrote: »
    As far as the RAM goes, you can probably do that yourself, and a battery can be ordered.


    With the disk drive: it doesn't start humming or anything when you put the disk in? It just sits there?

    It SOUNDS like it runs when I first put it in, complete with the little drive light flashing and everything. But when I check the drive via My Computer or a program like Windows Media Player (telling the Open menu to show me all files), it's like there's no disk there.

    It sounds like the disk needs to be partitioned. Assuming you're using XP Pro (I have no idea about home) Go to control panel -> administrative tools -> computer management -> Disk management and see if the disk shows up there.

    CDROM drives are not partitioned. You either think he was talking about his HARD drive or you don't know what your talking about (in this area of knowledge anyways). Not trying to be rude, but your pointing Owenashi in the wrong direction.

    If your curious what partitioning actually is : http://en.wikipedia.org/wiki/Disk_partitioning

    To help Owenashi out, the CDROM obviously is still getting power from your system, hence the LED lighting up and the drive doing a spin up to check for a disc, but it may not be fully functional. CDROM drives don't need drivers in particular with Win XP. The OS has generic drivers that work with 99% of the drives out on the market. You replaced the hard drive, but perhaps you have a bad install of windows, try reformatting, this will rule out a software glitch.Chances are if the CDROM does the same thing, the drive is simply bad.

    Replacement Parts:
    Dell machines from the last 6 years tend to have very poor quality parts and are very picky with what hardware upgrades will work with them. The CDROM drive you can order from Dell directly, but will not find it in a general electronics retailer (however you can have them order you one as well), check online for a Dell spare parts retailer, they do exist.

    Ram is also something that is a problem for dells, alot of brands simply dont work with Dell's. Word on the tech shop street is that Kingston brand works well with them. It tends to very between model series though. Microcenter carries Kingsten, I am not sure if BestBuy does or not. Once again you can find the same stuff for sale online or from Dell.

    Bottom Line: Sounds like you get hand-me-downs often. Before you start replacing parts left and right on them make sure you aren't over investing in a machine that is outdated versus simply selling it for cash as-is and getting a new one. On future purchases I would not recommend a Dell machine until they switch to better manufacturers for their parts. A little extra money initially will save you money later on down the road. I don't personally have a TOP manufacturer I recommend, but I DON'T recommend : Dell, Avaratec , or Acer*

    * Acer's tend to be nice machine but any problems with them under Acer's warranty takes forever to get fixed they have very poor quality customer service.

    If you can't fix the machine and decide to take it in for repair at a tech shop, don't expect 24hr turn around and make sure to backup all your data before you take your machine in. Once again way in the cost (adding in labor here with parts) of fixing the machine versus buying a new one.

    Eat_Fire on
    -Updating life to SP1-
  • redimpulseredimpulse Registered User regular
    edited April 2007
    So I've never seen a C640. Seen tons of C600s and C840s, but never a C640.

    This CD-ROM drive - is it placed on the side of the laptop or the front?

    Reason I'm asking is this: I have a slew of Cxxx parts - CD-ROM drives, CD-RW drives, a few batteries, etc.

    redimpulse on
    rbsig.jpg
  • PhilodoxPhilodox Registered User regular
    edited April 2007
    woops! I'm sorry, I guess my brain didn't feel like reading the CD-ROM part of that. :lol:


    Here's some more useful advice then:

    The CD-ROM contains a bios that will cause it to spin up and get ready for operation even if it can't communicate with the rest of the system. I don't suppose you have access to another machine to test the drive with do you? There are two likely scenarios for the drive not working: either the drive is bad or the some part of the interface with the rest of the computer is bad. Hopefully it's the former because that's much easier to fix.

    Philodox on
    That's a Freudian mansex if I ever cocked one.
    twinsbanneroq0.jpg
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