So, at work we have this laptop at one of our locations. It is an okay laptop, and my bosses are more or less computer illiterate, so I spend about a half an hour a week fixing dumb things they've done to it, no big deal.
This time, somehow, the wireless keyboard has been...broken? I guess? It's not working at all. Dongle placement seems to have no effect, new batteries don't help at all, and even installing new drivers from Logitech didn't do anything (It's a Logitech K360 if that's important). I'm kind of stuck at this point. I much, much prefer the wireless keyboard to the built-in keyboard as my giant hands constantly fuck with the touchpad (I know I can disable the touchpad but that's not really the issue). In control panel I can't even find the wireless keyboard, searching for new hardware doesn't seem to do anything.
Any help/advice would be appreciated!
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Are you sure that the USB port that the dongle is plugged into is working?
It could still be a fault in the wireless hardware in the keyboard itself, but that's a more expensive fix than getting a new dongle and unifying.