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Rogers cable wants to change my modem...
Xeno
Registered User regular
Registered User regular
I got a letter today from Rogers saying that they want to "upgrade" my existing modem. I've been with them for a couple of years already, so the modem I guess is pretty old.
Anyways, this upgrade would be free of charge to this "more advanced cable modem technology". It says that the new modem will "enhance performance offered through our DOCSIS (short for Data Over Cable Service Interface Specifications)". They go on to say why I should upgrading, citing network upgrades such as consistent speeds, stability and reliability. Then there is some other horseshit like access to service tiers and "exclusive internet features and services planned for the future".
Now, I have had no problems with this modem at all and the speeds have been good I suppose. I can't really complain.
But I'm not sure what to do. Is my internet speed going to be affected? This is the one I'm primarily concerned with. Is it possible that my internet speed will actually be FASTER? If it stays the same, then I guess I will exchange it.
Dunno, any advice guys?
Anyways, this upgrade would be free of charge to this "more advanced cable modem technology". It says that the new modem will "enhance performance offered through our DOCSIS (short for Data Over Cable Service Interface Specifications)". They go on to say why I should upgrading, citing network upgrades such as consistent speeds, stability and reliability. Then there is some other horseshit like access to service tiers and "exclusive internet features and services planned for the future".
Now, I have had no problems with this modem at all and the speeds have been good I suppose. I can't really complain.
But I'm not sure what to do. Is my internet speed going to be affected? This is the one I'm primarily concerned with. Is it possible that my internet speed will actually be FASTER? If it stays the same, then I guess I will exchange it.
Dunno, any advice guys?
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Now I have to make a call to Rogers because my internet keeps dropping in and out. YAY!
Steam | Live
I had an old RCA before that.
On the user end, things like modems supporting better transfer speeds with things like updated firmware/chipsets on the signal side, multiple ports on the user side (mine has an ethernet link and a USB 2.0 link which can each have their own IP address). Additionally, the ethernet port usually runs at 100mb/s now as opposed to the 10mb/s that was standard 5+ years ago. This ends up coming in handy when your local ISP decides to upgrade your service beyond 10mb/s.
You may also want to call and ask about purchasing a new modem. My ISP will provide a modem for an additional amount per month, but I found that if I bought my modem, after a year and a half it was paid for by the savings per month.
Oh, I know, but you are possibly being charged a small fee per month to rent the modem. Some services rent the modems, some just loan them outright.
edit: Once when working for Time Warner right after I graduated, we did an upgrade because people randomly couldn't call 911! We never told the customers why and even though not everyone did the upgrade we declared the project a success.
http://www.thelostworlds.net/
I was wondering, would it be a good idea to record to DL speed now, exchange the modem, then check it again? I mean, if it goes slower, do I have a case at all against them?
Depends on what you pay for.
Your actual max download speed in Kilobytes or Megabytes per second should be a little less than 1/8th of the ISP's stated bandwidth (a small percentage is used by TCP/IP overhead, otherwise you should get about one byte for every 8 bits they're promising). You can also go to DSL Reports and use some of their Java based speedtest pages to find out what you're currently getting.