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What in the nine hells is up with my internet speed?

Descendant XDescendant X Skyrim is my god now.Outpost 31Registered User regular
I recently upgraded my internet package from 20Mbps to 30Mbps. I benchmarked it back on the 10th using speedof.me and all was well. On Friday night I was watching some Hulu and noticed that the ads were buffering constantly, but the shows were fine. I marked it down to downloading Punch-Out on the WiiU, but then noticed that YouTube videos were buffering as well, which is bloody unusual. I went downstairs and tested my internet speed and was getting something in the neighbourhood of 1.5Mbps. I checked it with the "official" speed tester of my ISP (read: rebranded Ookla test) and it came up the same. I've got a call in to my ISP and a tech will be coming by on Monday.

For shits and giggles I tested the speed again yesterday morning. ~30Mbps on both Speedof.me and the official speed test. By the afternoon everything had slowed down again. Then I tried testing with the normal Speedtest.net, and it was fine. Last night I changed the test server for the ISP's speed test, and it's fine as well!

I just completed tests with Speedof.me, the ISP speedtest, and Speedtest.net. The results?

Speedof.me: 2.06 down, 2.64 up

ISP Speedtest: 7.82 down, 2.72 up

Speedtest.net: 31.91 down, 2.74 up

And if I change the server on the ISP speedtest from a southern server to an eastern server roughly the same distance away: 32.16 down, 2.71 up

The test servers for Speedof.me and the default ISP speedtest are to the south, with the Speedof.me server being further and out of country. The server that Speedtest.net chose is to the south, but quite not as far and is owned by my ISP. The second ISP, as I stated, is to the east, is owned by my ISP, and is roughly equidistant to the southern ISP server.

To pre-answer some questions, the computer that I'm running the tests on is wired directly to the modem, which doubles as a router, and I was not connected to my VPN on a DNS service at the time. I should probably also add that I downloaded a game this morning on Steam, and it maxed out at a peak speed of 3.8 MBps. I watched it for a bit before leaving my computer, and it kept above 3MBps the whole time.

What is happening here?

Garry: I know you gentlemen have been through a lot, but when you find the time I'd rather not spend the rest of the winter TIED TO THIS FUCKING COUCH!
Descendant X on

Posts

  • curly haired boycurly haired boy Your Friendly Neighborhood Torgue Dealer Registered User regular
    Time of day has a big impact on congestion. If you're on when everyone else is, your speeds will drop.

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    Registered just for the Mass Effect threads | Steam: click ^^^ | Origin: curlyhairedboy
  • PolaritiePolaritie Sleepy Registered User regular
    Time of day has a big impact on congestion. If you're on when everyone else is, your speeds will drop.

    Which is to say that ISPs oversell service regularly because who else are you going to buy from etc. They may also be throttling you or some data types because they can.

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  • WrizzikWrizzik DelawareRegistered User regular
    Yeah, I was going to lean toward throttling specific IPs during parts of the day.

  • Descendant XDescendant X Skyrim is my god now. Outpost 31Registered User regular
    edited January 2015
    Normally I would say that there's absolutely no reason why congestion should have that kind of impact on my speed, because I would expect my ISP to have the equipment necessary to cope with that kind of congestion.

    In this case I would be wrong.

    Turns out that there's such a high demand for internet access in my neck of the woods that during peak hours the headend is getting thrashed, resulting in everyone's speed hitting the floor. The tech I spoke to this morning told me that they're going to split my node to see if that will help in the meantime, but they're also waiting for a Cisco server to be delivered and install to replace the old Motorola setup they have now. Apparently they've been doing this in all of the major centres (read: podunk shitholes) south of where I live and it's been the cure for the problem.

    So patience is going to be the cure for this one.

    TL;DR: The ISP itself may not throttling my speeds, but its old, outdated equipment sure is.

    Descendant X on
    Garry: I know you gentlemen have been through a lot, but when you find the time I'd rather not spend the rest of the winter TIED TO THIS FUCKING COUCH!
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