[360] You have added the maximum number of points to your Microsoft Points balance ?!

mspencer

Has anyone ever seen this message before? After paying for a few downloadable TV shows and both of the two new Xbox Live Arcade games today, I have 750 points left. The new Rainbow Six Vegas map pack is 800 points.

When I try to add more points to my account, using a card attached to a demand deposit account with a current balance of over $1k, and using ANY of the MS Points denominations they offer (starting with 5000 and going down from there) I get the same message each time:

Xbox Live Marketplace

You have added the maximum
number of points to your
Microsoft Points balance. You can
use your points to download new
items from Xbox Live Marketplace.

OK


Has anyone seen that before? Temporary problem? Problem affecting only me?

Abdul the Terrible

Man you're buying too much!

Microsoft just isn't into capitalims!

Iriah

Abdul the Terrible wrote: »

Man you're buying too much!

Microsoft just isn't into capitalism!

Hahaha...

GertBeef

Sounds bugged.... Have you tried buying the map pack with only 750 points? This could be a Good Thing.

JamesDM

It's probably some kind of failsafe for the possibility of a fraudulent credit card or something similar, so they don't get screwed in the long run if someone buys 200,000 points and redeems them on someone else's card. It will probably clear up tomorrow or you could call customer support.

Putnum

Perhaps there's a set limit that you can buy each month or something, to stop dodgy shop staff from using them all at once, or thiefs, or stuff... I dunno, just an idea

apotheos

You should be calling Microsofts talented Indian call center for help.

LCDXX

The cap for MS FunBucks is at 10,000 pts. Sounds like you're glitched. Call MS at 800-4MY-XBOX and report it.

Drez

No, I've never gotten that and I've purchased approximately 70% of the XBLA/DLC available. Seriously over 300 dollars worth I'm guessing.

I cannot, however, get Video Marketplace to work. Since I don't really care I haven't bothered to call them about it yet.

mspencer

I just called and spoke with a rep (who spoke slightly accented English but had a pretty good sense of humor -- probably not Indian) and he looked into it. He says they are doing some maintenance on their billing system, so I should try adding points again on April 24th. (!!!)

I asked if I could add points by buying a points card at retail and entering the code, and he said that won't work either.

I asked if that specific date was calculated from a date I bought points recently (thinking that they only allow, say, 20,000 points per two months or something) and he said it wasn't. He mentioned that he thought I would be able to try again on 4/19 but it turns out I'll have to wait until 4/24.

I'm speculating now, but it does sound like there's a bug that's affecting only some Xbox Live Marketplace users, but there's a code update going live (pardon the pun) on 4/24 that will fix the problem. I don't know.

Let's not lock this just yet -- I'm curious to see if other people have the problem.

schmads

This is all just a devious scheme to get me to buy more Microsoft Points for delicious DLC. You know, "just to test things out." And here there are wonderfully overpriced Guitar Hero tracks for me! Sweet!

Just Like That

They are using the strategy seen in the South Park episode "Cartmanland", where they increase demand for a product by telling people they can't have it. Brilliant!