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What Should I Do? My First Job?

Behind.the.curtainsBehind.the.curtains Registered User new member
I'm 18, just turned 18... So far i have a job at mcdonalds.. my first job.. it's only my 5th or 6th day working there but i get screamed at a lot. i feel like i cant do anything right.. is that normal when you first start even after a week? i dont wanna get fired. i need the money for a car. and i worked all last week, 8 hr shifts. but this week i only worked today 6 hrs and tomorrow and then sunday... i feel like its because i suck. should i be taking it personally? or is that most likely just the schedule? i want more hours but im afraid to ask since i suck.. and i dont know how either? help??

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    TomantaTomanta Registered User regular
    Welcome to the working world!

    It's hard to say what's going on. It's somewhat normal for that type of job to be weird on hours, and for you to have more hours when you are training.

    Who is screaming at you? Customers? To be expected, customers are dicks. Don't take it personal, be polite and friendly no matter what the customer is like (it helps calm down the angry ones). Management? That's a different story, they should know how to treat employees better and show them what they are doing wrong, but some don't do that.

    Just try to determine what you are doing wrong and fix it. Talk to and seek help from coworkers (learn who is receptive to helping and who isn't). Have good work ethic. Try your best to be happy while at work (and I know that's hard to do working fast food).

    Tough it out. Over time you can get a better feel for the job.

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    ArmorocArmoroc Registered User regular
    Ditto. Hang in there. The first few weeks at a new job are always tough. Try to find your groove and go at it with a positive attitude. That way you can get better at your job and get more hours.
    Also, be friendly with your coworkers. Make conversation. Be a good part of the team and your experience there will be smooth.

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    zepherinzepherin Russian warship, go fuck yourself Registered User regular
    It is the unfortunate condition of the first job. I don't know of very many people who thought, man my first job was boss. Hours worked when it comes to larger companies are going to based on hours allowed. The manager is going to have a giant chart of what people can/can't work the number of hours available to them to schedule, and the shifts that need covered. Your hours aren't about you, you are too new for them to base a schedule around you. The schedule is going to be based around the people who have been there forever and know how to do everything, and making sure as little overtime as possible is worked (preferably zero). The hours you are getting are likely just the excess they are allowed, and based on the coverage they need. You are fill in hours where they need a body.

    Scheduling is hard.

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    BouwsTBouwsT Wanna come to a super soft birthday party? Registered User regular
    A giant echo appears!

    First jobs are tough, and it's not surprising at all that you need a lot of help. Like Tomanta says, if it's customers, DO NOT TAKE IT PERSONALLY. They might just be having a crap day, and while it doesn't excuse their attitude, don't let it destroy your day.

    If it's a manager or co-workers doing the shouting, there might be some pre-existing toxicity there. Some working environments are not always rainbows and kittens, and you might be walking into a situation that has been brewing for months or years.

    My advise to you would be Tomanta's. Take criticism (no matter how harsh) and break it down into something you can fix.

    For example, what you might hear: "HOLY S***, LIGHTNING MCQUEEN, you call that a Big Mac?! I'd have done a better job throwing it from across the room!"

    What you should take from it: "Presentation can make the difference between a customer enjoying their meal quietly, and coming up to disrupt every other employee from their work to complain about their food. Nobody is fast at first, but concentrate on getting it right, and the speed will come with time. 30 seconds faster on the line isn't worth it if someone has to spend 5 minutes dealing with an upset customer."

    As far as hours worked, it's way too early to tell if they are cutting hours intentionally, or if they just legitimately need you less this week than last. Training is typically more time consuming, so they will usually assign you more time early on. Again, don't take it personally, just weather the storm and keep your head up. See what happens, because you don't have any control over the scheduling.

    Between you and me, Peggy, I smoked this Juul and it did UNTHINKABLE things to my mind and body...
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    Dani CaliforniaDani California Registered User new member
    edited July 2015
    I worked at McDonalds for a couple of years in high school. People in the job were usually nice and when I did something wrong they would bring it to my attention but not in a rude manner. Customers though, can be pretty mean, not all of them of course but I did get a few that were unpleasant people. If this isn't a permanent thing then you could try to stay until you get he money you need. Maybe if you also feel like they're too hostile you could keep applying for other places as you work and then quit when you have a new job. I hope this helps ^_^


    Edit: Also I know when you first get hired they'll have you come in for training, maybe this is why you only have a few hours still, but I am not absolutely positive that all McDonalds.

    Dani California on
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    SacriliciousSacrilicious Registered User regular
    edited July 2015
    I'm 18, just turned 18... So far i have a job at mcdonalds.. my first job.. it's only my 5th or 6th day working there but i get screamed at a lot. i feel like i cant do anything right.. is that normal when you first start even after a week? i dont wanna get fired. i need the money for a car. and i worked all last week, 8 hr shifts. but this week i only worked today 6 hrs and tomorrow and then sunday... i feel like its because i suck. should i be taking it personally? or is that most likely just the schedule? i want more hours but im afraid to ask since i suck.. and i dont know how either? help??

    Nobody should be getting yelled at period. By customers and especially not management. I started a new job where I saw, immediately, everyone getting yelled at even though they were working their asses off. I knew it was just a matter of time before I started getting the same treatment. So I anticipated it. Like clockwork, the manager stormed in and started yelling at me. It still caught me off guard, but I thought about it, remained calm, and resolved to confront him. So when he was passing by me, I gently put my hand on his shoulder, and said, in a calm voice, "Don't ever yell at me again." He looked ashamed, apologized, and said it was because it got really stressful at work. I said, "That's no excuse."

    The next day I was over an hour late to work (my bad, I'm not a great employee) and the manager left a voicemail saying he needed to talk to me. I thought it was to fire me, but he said "Don't worry about being late, I just want to say I'm sorry." And he never yelled at me again. So things immediately improved, and he was even yelling at other people less. My coworkers literally couldn't believe it, and it's because everyone was always too scared to stand up to him.

    Even so, there was still this pattern of aggression directed from the managers, to the assistant managers, down to the employees, and when the managers got stressed, it filtered down to me and the coworkers. There were a couple days where, independently, I heard two coworkers say they were about to quit because no matter how hard they worked, they were still getting harassed and yelled at. This caused us to feel frustrated at each other, and that sucks because we're trying to be a team. I knew I could confront the manager independently about this, but I thought, "This dude needs all of us. If we all confront him, he'll be scared that we'll quit if he keeps treating us like shit." So, I got the guys on board and we all left while things were calming down at work and requested to speak to him. I said, "Nobody should ever get yelled at, ever, and when we always get harassed when we're trying to do a good job for you it's just disruptive and harder to focus. I want to do a good job, and we all feel bad enough when we make mistakes." And when he defended his anger, justifying it as a means of motivation, I didn't back down. He said, "Fine, we'll try it your way."

    He was furious and humiliated at the time, and the other guys felt defeated and felt bitter for trusting me but that because they're literally noobs. Because guess what? Overnight, the place got calm as fuck. No more yelling. It's a totally different place. The other guys don't even like me really, but one of them came up to me today and said, "Dude, I've gotta hand it to you this is a totally different place because of you. And you didn't just stand up for yourself, it's helped everyone." Part of it is the I know the manager thought a lot about what I said and realized it was true. He's not a bad guy, and I told him I thought as much.

    So fuck getting yelled at. One thing about people who are kind of bullies is, sometimes they don't see it in themselves until somebody points it out. Don't make it personal - don't be insulting, be stern, be willing to accept consequences of your actions (even getting fired if you feel strongly enough). If you're a girl, know that you have the strength to stand up for yourself even though you might not feel like it. It might take time to develop the skill, but people instinctively respect courage.

    *Edit - with the hours, work up the nerve to express yourself and tell manager you need the money and you'll work hard to be a good employee.

    Sacrilicious on
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    spool32spool32 Contrary Library Registered User regular
    You are working in the kitchen?

    You are going to get yelled at. It's how kitchens work. If you don't like that environment, find a job outside of food service.

    Otherwise, yeah dude it's just 1st job things plus food service culture. Not having a roaring kitchen manager / chef is so rare, it's mythological.

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    Mr KhanMr Khan Not Everyone WAHHHRegistered User regular
    Are you moving away for college relatively soon? That was how i got out of KFC. Then for the future i'd advise looking at retail, cleaner, and while you can still get treated badly, you can get pretty good (easy) shifts sometimes if you shoot for the right place. Gas stations are good if it's in a safe neighborhood.

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    LostNinjaLostNinja Registered User regular
    Mr Khan wrote: »
    Are you moving away for college relatively soon? That was how i got out of KFC. Then for the future i'd advise looking at retail, cleaner, and while you can still get treated badly, you can get pretty good (easy) shifts sometimes if you shoot for the right place. Gas stations are good if it's in a safe neighborhood.

    If the goal is to not get yelled at, I'd probably avoid this one too, at least the customer facing part.

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    Mr KhanMr Khan Not Everyone WAHHHRegistered User regular
    Well, yeah, but most crappy jobs you're going to get yelled at. A lot of good jobs, too, if you're dealing with a large group of people. The fun of the right retail job is that there could be large stretches without anyone to possibly yell at you.

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    see317see317 Registered User regular
    LostNinja wrote: »
    Mr Khan wrote: »
    Are you moving away for college relatively soon? That was how i got out of KFC. Then for the future i'd advise looking at retail, cleaner, and while you can still get treated badly, you can get pretty good (easy) shifts sometimes if you shoot for the right place. Gas stations are good if it's in a safe neighborhood.

    If the goal is to not get yelled at, I'd probably avoid this one too, at least the customer facing part.

    Nah, retail deals with a lot of ass hats, but it's very rare (or at least it was in my years behind a register) to have one actually yell at you (the big exception is working the customer service or returns desk). That said, there are lots of positions in the retail world that don't deal directly with customers for most of the time, or are limited to specific customers. If you can find a specialty store that's hiring (when was the last time you heard a yelling customer in a Bath and Body Works?) or a night stocking position, or working at the sporting goods desk filling out fishing licenses you can probably avoid ass hat customers. Avoid, if at all possible, positions in Layaway or the customer service desk or any kind of toy department. Customer service desk is self explanatory, people there are pissed off to start. Layaway and Toy departments both become very specific flavors of hell for the months of November, December and January, and that's a fourth of the year.

    If you live in a safe neighbor hood, gas station attendant can be a great job. Especially with most of them going prepay or pay at the pump, most of the IN-A-RUSH customers don't even come in. Good experience in every part of a retail environment. From cleaning to register to inventory and stocking. You'll get some pissy customers (Monday mornings are an especially painful time, for obvious reasons) but keep the coffee fresh and the hot dogs rolling and keep reminding yourself that even the worst customers will typically be gone in a minute.

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    Inquisitor77Inquisitor77 2 x Penny Arcade Fight Club Champion A fixed point in space and timeRegistered User regular
    I always forget that there are places where you aren't expected to pump your own gas.

    That shit cray.

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    LostNinjaLostNinja Registered User regular
    see317 wrote: »
    LostNinja wrote: »
    Mr Khan wrote: »
    Are you moving away for college relatively soon? That was how i got out of KFC. Then for the future i'd advise looking at retail, cleaner, and while you can still get treated badly, you can get pretty good (easy) shifts sometimes if you shoot for the right place. Gas stations are good if it's in a safe neighborhood.

    If the goal is to not get yelled at, I'd probably avoid this one too, at least the customer facing part.

    Nah, retail deals with a lot of ass hats, but it's very rare (or at least it was in my years behind a register) to have one actually yell at you (the big exception is working the customer service or returns desk). That said, there are lots of positions in the retail world that don't deal directly with customers for most of the time, or are limited to specific customers. If you can find a specialty store that's hiring (when was the last time you heard a yelling customer in a Bath and Body Works?) or a night stocking position, or working at the sporting goods desk filling out fishing licenses you can probably avoid ass hat customers. Avoid, if at all possible, positions in Layaway or the customer service desk or any kind of toy department. Customer service desk is self explanatory, people there are pissed off to start. Layaway and Toy departments both become very specific flavors of hell for the months of November, December and January, and that's a fourth of the year.

    If you live in a safe neighbor hood, gas station attendant can be a great job. Especially with most of them going prepay or pay at the pump, most of the IN-A-RUSH customers don't even come in. Good experience in every part of a retail environment. From cleaning to register to inventory and stocking. You'll get some pissy customers (Monday mornings are an especially painful time, for obvious reasons) but keep the coffee fresh and the hot dogs rolling and keep reminding yourself that even the worst customers will typically be gone in a minute.

    All my retail experience has been in clothing stores where we didn't have special desks for this, we had to deal with it ourselves. That might be the difference, because I know I have someone yelling at me at least every other week for refusing to return their shit that's clearly been worn or their 200 day old purchase.

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    see317see317 Registered User regular
    LostNinja wrote: »
    see317 wrote: »
    LostNinja wrote: »
    Mr Khan wrote: »
    Are you moving away for college relatively soon? That was how i got out of KFC. Then for the future i'd advise looking at retail, cleaner, and while you can still get treated badly, you can get pretty good (easy) shifts sometimes if you shoot for the right place. Gas stations are good if it's in a safe neighborhood.

    If the goal is to not get yelled at, I'd probably avoid this one too, at least the customer facing part.

    Nah, retail deals with a lot of ass hats, but it's very rare (or at least it was in my years behind a register) to have one actually yell at you (the big exception is working the customer service or returns desk). That said, there are lots of positions in the retail world that don't deal directly with customers for most of the time, or are limited to specific customers. If you can find a specialty store that's hiring (when was the last time you heard a yelling customer in a Bath and Body Works?) or a night stocking position, or working at the sporting goods desk filling out fishing licenses you can probably avoid ass hat customers. Avoid, if at all possible, positions in Layaway or the customer service desk or any kind of toy department. Customer service desk is self explanatory, people there are pissed off to start. Layaway and Toy departments both become very specific flavors of hell for the months of November, December and January, and that's a fourth of the year.

    If you live in a safe neighbor hood, gas station attendant can be a great job. Especially with most of them going prepay or pay at the pump, most of the IN-A-RUSH customers don't even come in. Good experience in every part of a retail environment. From cleaning to register to inventory and stocking. You'll get some pissy customers (Monday mornings are an especially painful time, for obvious reasons) but keep the coffee fresh and the hot dogs rolling and keep reminding yourself that even the worst customers will typically be gone in a minute.

    All my retail experience has been in clothing stores where we didn't have special desks for this, we had to deal with it ourselves. That might be the difference, because I know I have someone yelling at me at least every other week for refusing to return their shit that's clearly been worn or their 200 day old purchase.
    Yeah, that's probably the difference there. I spent my first retail job at a Super Kmart where people would drag up 2 full carts and be confused when I pointed to the "15 items or less" sign.

    I suppose all jobs have their own unique flavors of crap that you have to deal with though.

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    tinwhiskerstinwhiskers Registered User regular
    edited July 2015
    I'd suggest you check out the great 2005 documentary on working food service, Waiting. This will help you acclimatize yourself to the working environment you are in.

    Here's the trailer NSFW

    https://www.youtube.com/watch?v=HJEsNjH3JT8

    tinwhiskers on
    6ylyzxlir2dz.png
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    MulletudeMulletude Registered User regular
    Im also confused by what exactly yelling means here(by customers, your boss or coworkers and why?)

    McDonalds is a hectic place. I can imagine it being loud and stressful. Having worked fast food when I was 16-18, the customers can and will get shitty and your managers will be stressed out. Your coworkers prob wont have much patience for fucking up but will chill out the longer you are there.

    Id say hang in there and give yourself a chance to learn and get better. It will help you learn how to work in a fast paced and stressful environment.

    With hours, sure you can ask for more. May be better to wait til you have a better handle on your job though.

    XBL-Dug Danger WiiU-DugDanger Steam-http://steamcommunity.com/id/DugDanger/
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    Mr KhanMr Khan Not Everyone WAHHHRegistered User regular
    Really, if you're just the person who shows up on time consistently and doesn't, like, start fires or anything, they'll be happy to give you more hours or at least make you their go-to when somebody calls off. I got in that position at KFC and i was only there for 2.5 months one summer.

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    Behind.the.curtainsBehind.the.curtains Registered User new member
    Thanks all of you for the advice!! i appreciate it so much, i feel better.. its the managers who yell and one coworker who treats me like sht when i come in in the morning.. it's really annoying. i wanna try and make friends there i just dont really know how, ive been in foster care for 2 yrs and a half and ive been in placement so my social skills arent the best when it comes to talking to "other" adults i guess since i just turned 18.

    thank you Sacrilicious, for sharing that story! i really liked it.. maybe i can be like you one day..

    and thank you BouwsT, thats kinda exactly what i get.. but it's "you wrapped this wrong" or "this doesnt go on there!" but they wont say it to me most of the time theyll say it to someone else workiing on the table with me..
    or (and what i got yesterday!!) "youre not calling trays (of foods) and taking them out (of the cabinets)" and i am!! or ill leave it there for half a second to wrap a sandwich and someone on side 1 (or 2) will scream at me about the trays and the one time i took a tray out and put it on top of the cabinet like the coworker on the other side said to do.. and somethin fell on her and she started screaming about it.. i said sorry like 8 times. but she was still yellin about it to other people.

    I have a year left to college yet, still in high school for one last year..

    but again, thank you to everyone!! you were all so helpful!!

    thank you for not bein rude to me.. im really clueless with this type of thing.

    i have another question too..? how does "romance" or whatever work in the workplace..? cuz i see it and i get "comments" at times and everyone kinda left me alone and says to the one guy that im all his or whatever.. but he has a kid and a girlfriend..?

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    ceresceres When the last moon is cast over the last star of morning And the future has past without even a last desperate warningRegistered User, Moderator mod
    wait what

    And it seems like all is dying, and would leave the world to mourn
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    Inquisitor77Inquisitor77 2 x Penny Arcade Fight Club Champion A fixed point in space and timeRegistered User regular
    1) Workplace romance rarely works out and has a lot of potential to blow up in everyone's faces, but each situation is a unique special snowflake and should be evaluated clearly by all parties involved.

    2) You are a human being. Nobody owns you. If there are people at your job who are literally haggling with each other over the right to woo you, like they are hunting wildlife or something, then those people are incredibly immature and misogynistic. They're probably very young, so maybe they will grow and learn out of it, but in terms of romance I would recommend staying away from people who think this way. If you want to be in a relationship with someone there are plenty of people out there, even your own age, who don't think of you as an object and set off giant red warning flags before you even go on a date.

    3) I do not want to stereotype someone, but given that he actively participated in #2, works in fast food, already has a kid, and is also already in a relationship (or can't maintain the boundaries clear enough that people don't realize he's not in a relationship), then you probably want to stay away from this guy, too.

    4) Not every interaction with people is always going to be about you. In fact, much of the time it won't be. Like, it could just be that Jim got cut off while driving to work, and he's still pissed off about it, so he's taking it out on everyone else. You probably do this a lot, too, you just don't realize it. Hopefully as you get older and start working better jobs, these situations should happen less and less. At the very least, if you feel like you are being threatened, or you do not like the way you are being spoken to, it is entirely appropriate for you to stand up for yourself as long as you are polite about it, and not just yelling back to escalate things. People should not be yelling at you at your job unless they have to (such as when it is really loud). Unfortunately many people are in situations where they are desperate for a job, so they take whatever abuse is thrown their way because they need the money. Hopefully you are not in that kind of situation, but even if you are, I want to be clear that getting yelled at is not appropriate and should not be considered normal. Whatever they are saying is likely much more about them than it is about you. Not being able to wrap a hamburger to someone else's exacting specifications is not grounds to call you a worthless human being. It's just a task at a job. If they are willing to freak out that much about it, then they clearly have their own issues and their opinion isn't worth valuing anyway. You are not this job, and you are not the opinion of some random person at a fast food joint.

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    QuidQuid Definitely not a banana Registered User regular
    i have another question too..? how does "romance" or whatever work in the workplace..? cuz i see it and i get "comments" at times and everyone kinda left me alone and says to the one guy that im all his or whatever.. but he has a kid and a girlfriend..?

    Workplace romances, generally, work out very poorly. And just so we're clear: Just cause someone says you're theirs doesn't at all mean you are. That's your decision to make, not some other guy or the staff's.

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    Iceman.USAFIceman.USAF Major East CoastRegistered User regular

    i have another question too..? how does "romance" or whatever work in the workplace..? cuz i see it and i get "comments" at times and everyone kinda left me alone and says to the one guy that im all his or whatever.. but he has a kid and a girlfriend..?

    This just went from annoying first job to potentially very messed up situation in like 25 words.

    Workplaces romances...don't. Just don't if you can at all help it. It almost never works out well.

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    tinwhiskerstinwhiskers Registered User regular
    thats kinda exactly what i get.. but it's "you wrapped this wrong" or "this doesnt go on there!" but they wont say it to me most of the time theyll say it to someone else workiing on the table with me..
    or (and what i got yesterday!!) "youre not calling trays (of foods) and taking them out (of the cabinets)" and i am!! or ill leave it there for half a second to wrap a sandwich and someone on side 1 (or 2) will scream at me about the trays and the one time i took a tray out and put it on top of the cabinet like the coworker on the other side said to do.. and somethin fell on her and she started screaming about it.. i said sorry like 8 times. but she was still yellin about it to other people.

    This sounds pretty par for the course as far as kitchens go. In that 1) if you aren't doing it right, in the system the kitchen runs on, you are just making extra work for someone else or backing somewhere else up and 2) you dropped something on her and you're the god damn FuckingNewGuy, you are going to hear about it. This might also apply to some of the ''comments'' you reference below, kitchens tend to have a culture of being somewhat...crass.





    i have another question too..? how does "romance" or whatever work in the workplace..? cuz i see it and i get "comments" at times and everyone kinda left me alone and says to the one guy that im all his or whatever.. but he has a kid and a girlfriend..?

    'all his' as in "dibs" or 'all his' as in and there is no way to ask this without sounding mean "no one else will touch that, it's all yours buddy". Both are fucked up things to say, but in very different ways.

    Also aside from that situation, I think people are being a little too strenuous against workplace romances because they are adults with careers. You are a teenager working a McJob-literally in this case.

    The grocery store I worked at in HS-which was staffed by probably 60+% HS or college students- was basically full of people dating and hooking up with each other, or trying desperately to at least, yay hormones!. I know of no disasters occurring because of it(and actually 2 marriages all be it many years down the line). It doesn't really matter if Jake frying burgers is upset at Sally working drive through, on the 5 hours a week their schedules overlap. So imo, do what you want, enjoy life, be safe- you're only that fun combination of young and stupid for so long- and DON'T DO ANYTHING IN THE WALK IN COOLER! that's gross.

    6ylyzxlir2dz.png
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    Reverend_ChaosReverend_Chaos Suit Up! Spokane WARegistered User regular
    I worked at Mcd's for 3 years. It's about par for the course as far as being in HS and getting a job. If you can, stick it out for a year. The money is probably meh, but having a year at McD's actually looks pretty good on job applications. It can be really stressful, but it's a great stepping stone to something better.

    “Think of me like Yoda, but instead of being little and green I wear suits and I'm awesome. I'm your bro—I'm Broda!”
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    HevachHevach Registered User regular
    edited August 2015
    The thing about getting yelled at in jobs like retail and fast food: From management's view, it's usually not clear *who* screwed up, and it's never worth the time of actually figuring out. There's two popular methods (Yell at everybody indiscriminately or yell randomly at whoever's accessible), both of which have the goal of building peer pressure to get employees to put the screwups on the spot. Even if you're not screwing up yourself, you need to worry about getting yelled at, so to avoid that everybody has to be aware of who is screwing up and picking up their slack.

    You really can't take it personally, because even if you're the one who screwed up, there's a better than even chance the guy yelling at you isn't actually sure you are.

    Hevach on
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    JasconiusJasconius sword criminal mad onlineRegistered User regular
    most peoples advice here is pretty solid

    i will add one thing about hours

    your hours were reduced probably because they saw you were very new and need time to get up to speed

    you shouldn't panic until they start giving you entire weeks where you either aren't scheduled or only get 4-8 hours

    not being scheduled for long periods of time is entry-level for "we want to fire you but we're chickens so we'd prefer if you just quit"

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