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Management Office for my building just issued new rules regarding package deliveries
So the management office for my building just issued a statement that, as of December 1st, they will no longer accept packages at the front desk that are over 40 lbs in weight or larger than 3 sq ft and that they will only allow deliveries to residents/renters that are delivered by an insured moving company that is on their approved list and have to use the freight elevator/etc.
Which, in my opinion, is unacceptably fucked up. I've ordered things on Amazon that are almost twice as heavy. Amazon is not a moving company and there's no way to intercept an Amazon package in this manner.
Nope. Lots of places are doing it now. You can get the package shipped to an Amazon locker if possible, work, a PO box, to the shipping company's depot, or something of the sort.
I think you could instruct the delivery service to leave the package, like, at the front door. Which would be a terrible idea, obviously, but I think that's the difference. They're not turning your stuff away, they're just not securely handling your package for you.
I think you could instruct the delivery service to leave the package, like, at the front door. Which would be a terrible idea, obviously, but I think that's the difference. They're not turning your stuff away, they're just not securely handling your package for you.
That's the thing. The management company won't allow anyone to even bring packages of larger dimensions or heavier weight upstairs to anyone unless they are an insured and approved moving company, and they have to use the freight elevator.
Like I Kickstarted the Virtuix Omni last year which is going to be like 100 lbs or some shit. My understanding is that will be turned away based on the new rules.
Switch: SW-7690-2320-9238Steam/PSN/Xbox: Drezdar
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EncA Fool with CompassionPronouns: He, Him, HisRegistered Userregular
Kinkos and the like can issue a short term PO box for these sorts of cases.
I can confirm that if you have a proper PO box, at a post office, you can get very large things delivered and they will just put a note in your box for you to get it at the counter. I don't know if this holds for any of the mailbox companies but I'd have to imagine it does.
I lived for five years in a complex where the office categorically would not accept any mail or packages on the behalf of residents, and it was a right pain as many businesses will not ship to PO boxes. Even the places I've lived that will accept packages usually phrase it as a courtesy that can be revoked at any time.
Fortunately have house now and no shame about ordering lawnmowers off Amazon.
The management company won't allow anyone to even bring packages of larger dimensions or heavier weight upstairs to anyone unless they are an insured and approved moving company, and they have to use the freight elevator.
They don't want Joe Blow delivery boy to try lugging your 50lb box of whatever to your door and then fall and break his ankle on the stairs in your building and the ensuing liability nightmare.
It sucks, but it's really not as outrageous as you are claiming it is. PO Boxes are cheap, for a little bit more you can get a "personal mailbox" at a UPS store that will have an actual street address for places that won't deliver to a PO Box (plus a lot of them are open 24 hours). Also, you can use a personal mailbox as a business address as well, since shipping can be cheaper to business addresses than residential ones sometimes.
they will no longer accept packages at the front desk that are over 40 lbs in weight or larger than 3 sq ft
It's not the front desk's job to babysit a pile of huge/heavy boxes for each tenant, especially not with Christmas coming up.
Having someone there to accept packages is generally one of the bigger selling points of living in a place with front desk service as opposed to a remote leasing office.
Lifting heavy things is probably something the desk people are not insured to do, and are possibly complaining about due to throwing out their backs trying to move enormous TVs on their own.
Lifting heavy things is probably something the desk people are not insured to do, and are possibly complaining about due to throwing out their backs trying to move enormous TVs on their own.
I'm completely sympathetic to that. Some of the symptoms of increased influx of packages definitely need some kind of resolution.
I am not sympathetic to the problem in aggregate, nor do I accept this solution. The building should shell out for burly men or something. I'm joking but not really. It's their problem to solve. Bake it into the rent if you need to hire new people or update your logistics. Telling residents they have to curtail the way they shop just doesn't sit right with me and never will.
I mean, it's one thing to say "the front desk will no longer accept X, Y, and Z" and another to effectively tell residents they will not be able to get some packages delivered to them at home in any way, shape, or form. Like I have a huge delivery coming next quarter (not sure exactly when yet) and it's going to be around 100 lbs. I have no idea who is delivering it, but as of right now, it's at the management company's discretion as to whether or not I can get the item at all, ever (I spoke to the front desk this morning, they confirmed this).
I'm not going to have them deliver a 100 lb item to my office or even to a P.O. Box because how the fuck am I going to get it from there to my home? The whole point of home delivery is to have stuff delivered to your home, where it belongs.
they will no longer accept packages at the front desk that are over 40 lbs in weight or larger than 3 sq ft
It's not the front desk's job to babysit a pile of huge/heavy boxes for each tenant, especially not with Christmas coming up.
Yes, it is. Or rather was. Accepting and babysitting packages, light and heavy, big and small, is (or was) a part of their job, and also a feature of this building that had no small part in my decision to sign a two year lease here.
The issue is that this is no longer going to be a part of their job, with no feasible substitute other than "fuck you, resident."
They're amending it, you can feasibly break it at this point (unless you signed that you agreed to the amendment, or, there is no package clause in the lease).
bowen on
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
The doorman at the front desk this morning (who I have a good rapport with) told me HE thinks it's just for the holiday season. Which if true is fine with me. I'm sympathetic to the logistical nightmare that is the December/Christmas deluge of packages.
But the way it is written sounds to me like an ongoing policy.
My office is pretty good about that stuff, but sometimes I won't have time to pick up a package till the weekend and they'll hound me about it, since its just taking up space in their already crowded room.
I bet it gets worse during the holidays.
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EncA Fool with CompassionPronouns: He, Him, HisRegistered Userregular
If they receive your parcels they are also technically liable for them, which means if they aren't opening and inspecting they are likely on the hook for damage costs rather than USPS/UPS/FedEx etc.
I've actually been here for 2 years already. My lease situation is an exceptional one, the details of which are not really relevant.
It's pretty bad in December, notably after Black Friday.
I totally, totally get it. I'm mostly sympathetic to the notion that the front desk/doormen are currently called on to lift or move extremely heavy packages, in startlingly increasing frequency, and it may not be what they signed up for to begin with. And I totally get that the management company would like to alleviate the burden from the doormen and protect themselves from liability.
I just don't accept their proposed solution which seems shitty, cheap, and lazy.
If your living situation is really good then sometimes you have to put up with bad things related to it, like a huge apartment that's next to a deaf old lady that sings in the shower. You take the good with the bad.
Posts
Sucks, but there's no law preventing it.
http://www.today.com/home/no-more-packages-landlords-push-back-against-online-shopping-onslaught-t51636
http://www.apartmenttherapy.com/large-landlords-are-restricting-or-banning-getting-packages-at-home-224990
I don't see how a management company can literally prevent you from getting packages.
That's the thing. The management company won't allow anyone to even bring packages of larger dimensions or heavier weight upstairs to anyone unless they are an insured and approved moving company, and they have to use the freight elevator.
Still, I think this is fucked up.
I guess I have some time before this becomes a real issue, but this note really upset me.
I lived for five years in a complex where the office categorically would not accept any mail or packages on the behalf of residents, and it was a right pain as many businesses will not ship to PO boxes. Even the places I've lived that will accept packages usually phrase it as a courtesy that can be revoked at any time.
Fortunately have house now and no shame about ordering lawnmowers off Amazon.
It's not the front desk's job to babysit a pile of huge/heavy boxes for each tenant, especially not with Christmas coming up.
They don't want Joe Blow delivery boy to try lugging your 50lb box of whatever to your door and then fall and break his ankle on the stairs in your building and the ensuing liability nightmare.
It sucks, but it's really not as outrageous as you are claiming it is. PO Boxes are cheap, for a little bit more you can get a "personal mailbox" at a UPS store that will have an actual street address for places that won't deliver to a PO Box (plus a lot of them are open 24 hours). Also, you can use a personal mailbox as a business address as well, since shipping can be cheaper to business addresses than residential ones sometimes.
Having someone there to accept packages is generally one of the bigger selling points of living in a place with front desk service as opposed to a remote leasing office.
I'm completely sympathetic to that. Some of the symptoms of increased influx of packages definitely need some kind of resolution.
I am not sympathetic to the problem in aggregate, nor do I accept this solution. The building should shell out for burly men or something. I'm joking but not really. It's their problem to solve. Bake it into the rent if you need to hire new people or update your logistics. Telling residents they have to curtail the way they shop just doesn't sit right with me and never will.
I mean, it's one thing to say "the front desk will no longer accept X, Y, and Z" and another to effectively tell residents they will not be able to get some packages delivered to them at home in any way, shape, or form. Like I have a huge delivery coming next quarter (not sure exactly when yet) and it's going to be around 100 lbs. I have no idea who is delivering it, but as of right now, it's at the management company's discretion as to whether or not I can get the item at all, ever (I spoke to the front desk this morning, they confirmed this).
I'm not going to have them deliver a 100 lb item to my office or even to a P.O. Box because how the fuck am I going to get it from there to my home? The whole point of home delivery is to have stuff delivered to your home, where it belongs.
Yes, it is. Or rather was. Accepting and babysitting packages, light and heavy, big and small, is (or was) a part of their job, and also a feature of this building that had no small part in my decision to sign a two year lease here.
The issue is that this is no longer going to be a part of their job, with no feasible substitute other than "fuck you, resident."
They're amending it, you can feasibly break it at this point (unless you signed that you agreed to the amendment, or, there is no package clause in the lease).
Not sure the logistics with that, might want to check with a lawyer.
But the way it is written sounds to me like an ongoing policy.
But I'm really annoyed.
Ask management then.
My office is pretty good about that stuff, but sometimes I won't have time to pick up a package till the weekend and they'll hound me about it, since its just taking up space in their already crowded room.
I bet it gets worse during the holidays.
It's pretty bad in December, notably after Black Friday.
I totally, totally get it. I'm mostly sympathetic to the notion that the front desk/doormen are currently called on to lift or move extremely heavy packages, in startlingly increasing frequency, and it may not be what they signed up for to begin with. And I totally get that the management company would like to alleviate the burden from the doormen and protect themselves from liability.
I just don't accept their proposed solution which seems shitty, cheap, and lazy.
In the future, people might need to get package stuff outlined explicitly in the lease.