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Googling hasnt been supremely helpful, hoping someone can help me diagnose my crashing issues.
So in the past month or so my PC has been hard crashing. No reboot, not BSOD, no errors. Just freezing completely, with sound blarring if something was making noise (game movie etc)
It happens completely randomly, sometimes during boot (and windows boot problem solver didn't come back with anything other then restore). Some days it wont crash at all, some days it'll crash 3-4 times in a row. I have to reset power to get it to boot again, and sometimes it'll crash minutes into next boot, or not for another 30 mins, or even an entire 5 hour session. It doesnt happen during specific games either, sometimes ill be mid PUBG and it'll crash, sometimes ill be browsing PA forums and it'll crash. I had a temperature checker installed and nothing seemed to be overheating, so not sure if that's it. Is there a way to diagnose what is causing it? A program to run that will log what is causing it? No major hardware or software changes in recent memory.
Will post PC specs when i get home
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I believe i have 16 gigs, would looking to see what it shows as be a decent check for this?
Sorry if I was unclear
it doesnt reboot, it just hard crashes. I have to force a reboot or power down by holding buttons in order to get it to run. When it boots up it gives me "windows didnt close properly, do you want to boot in safe mode?".
PSN:Furlion
Maybe, but hard drive failures usually also include the system running like dogshit when it isn't crashing, which OP didn't describe.
https://steamcommunity.com/profiles/76561197970666737/
I have a 300 gig ssd which has windows on it, then a 2 TB HD which has programs/games
still having the random hard crashes
maybe its a GFX issue? My 980 is a bit older
i guess ill try using onboard/diff video card and see if it crashes there?
Honestly at this point, it could be a number of components causing issues. I don't necessarily think it's the vidcard because it doesn't only happen when you're doing something that stresses the card. Do you have access to a IR thermometer or similar device, to look for hot spots?
Were you able to collect all your hardware info?
no IR or heat sensitive view device unfortunately. I'd be surprised if it is overheating, it happens randomly, sometimes seconds after windows boots, or even during startup
PC Specs
Intel I7 5820K CPU 3.3ghz
2x 8 gig corsai vengence pro black ddr4
Nvdia Geforce GTX 980
Samsung EVO 840 SSD Pro 480 GB (OS on this)
2 TB HD for games/programs
8 TB USB 3.0 backup
i have 2x 8gb ddr4 rams, but only 1 is viewable by windows and memtest only checked 1
could be that one died and is shorting out the MB?
It was mainly when I gamed, random freezing when I was playing. Everything would seize up and I'd hear a burst of sound as the audio went out. It would sit there frozen until I hard restarted my PC. Eventually it started freezing in general use until I reinstalled windows. Which helped, for a month. I tried many things, drivers, checking temperatures, event viewers - it all seemed good. Yet it was a coin toss whether I'd finish a game of PUBG or Overwatch. For months this issue plagued me, and I was getting sad over my expensive word processor.
Eventually, a friend helped me figure out that it was bios related. I updated my bios, and no more crash/freezes! It's been about 6-8 weeks and the skies seem clear.
So if my story sounds like yours, try updating your bios.
Edit: Seems like you may have found the problem. Still though, could consider your bios.
Please shoot me a PM if you add me so I know to add you back.
Cant seem reach bios, the pc will power on but no display shows. Im going to try to swap out the gfx card to see if i cant get into bios for an update, no on-board graphics card unfortauntely.
no luck; but maybe i was doing it wrong. i have not checked for the battery yet. My brother has a video card but hes on other side of town so i'll probably drive down this weekend to snatch it
still randomly hardcrashing
going to reinstall windows next
Based on all of the above it sounds like it could be a BIOS or PSU issue. If you've swapped out everything then it could be the motherboard itself.