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NightDragonNightDragon 6th Grade UsernameRegistered User regular
edited October 2021 in Help / Advice Forum
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  • RiusRius Globex CEO Nobody ever says ItalyRegistered User regular
    I'm not a mechanic, but as far as I'm aware (having been rear-ended once) bumpers have an internal structure that absorbs impacts, and much like a bicycle helmet they're not good for continued use after one. When I was rear-ended, the guy was going fast enough to knock everything in my car around, but the rear bumper itself looked fine. You can't know for certain how hard she hit you, but if it cracked her bumper I'm guessing it wasn't that minor.

    Yes, her insurance will pay for the damage to your car. Technically your insurance will pay for it up front, then they'll go after hers for reimbursement.

    My instinct here would be to tell your insurance, since she already admitted fault and you weren't even present when it happened. Others might say differently, but I feel like you don't want to fuck around when it comes to your car. Removing scrapes and repainting can be surprisingly expensive even if it's all that's required in this case.

  • see317see317 Registered User regular
    Yeah, call your insurance people, provide them the information for the person who hit you and they'll walk you through the rest of the mess. They'll definitely need her policy number and name.

    Record as much as you can remember. Date/time/where you were etc. Since there's no police report/ticket there's not going to be an official record if this somehow comes back to bite you in the future, so it'll be good to record the details while they're fresh in your mind.

    Paint can be surprisingly expensive to get cleaned since the body shop will have to match not the original color of the paint, but the paint as it is now after however many years of exposure. There may also be some internal damage necessitating the replacement of the body panel. You'll want to speak with your insurance provider and see if they have a preferred body shop near you where you can get an estimate done to have it repaired, or if you prefer, ask if they'll just write you a check for the repair. Then get it repaired or just live with a car with a bit more character and an insurance check.

    Don't wait on it though. The sooner you get it started, the sooner it all gets resolved and the less likely her (or your) insurance will come up with some reason not to cover it.

    You may also want to get the alignment on it checked. A straight on impact shouldn't be too bad, but from the picture it looks like this impact was from the side which can cause some issues if it was hard enough.

  • bowenbowen Sup? Registered User regular
    edited January 2018
    It doesn't look like she hit your bumper so much as she scraped it so the bumper's probably fine structurally still.

    Though the paint damage probably to get that repaired is $500-1000 for that (doesn't look super deep). Your insurance company will probably repair on their own dime at the moment if you push them hard enough then they'll go after hers for the repair too. Your insurance will have a preferred list of shops (might be illegal in your state for them to force you to use one of theirs), so, it might not help to get estimates.

    I don't think you're looking at anything mechanical though, so that's good at least.

    E: (I overestimated that paint repair ... it probably won't be more than 300 tbh)

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • noir_bloodnoir_blood Registered User regular
    I work for an insurance company and did auto claims for a while.

    You don't HAVE to call your insurance company. Do you know your coverages and deductible? There's a chance that this damage won't meet what your deductible is, and despite what they'll tell you, claims (regardless if you're a fault or not) can affect your premiums.

    From what you described, it sounds like the other driver was pretty open. Did you get her insurance info? Name, insurance company, policy, etc. If so, I would start out by reaching out to them. If she did already call them and described the accident just like you mentioned, there should already be a claim set up. From there, they will likely either send someone out to see your car, or tell you to take to a body shop for an estimate and go from there.

  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited October 2021
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    NightDragon on
  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited October 2021
    .

    NightDragon on
  • bowenbowen Sup? Registered User regular
    Worst case if you do have to pay your deductible it's going to get refunded because you're not the one at fault.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited January 2018
    Cool, so I called the woman's insurance. She already submitted a claim, and DID indeed tell them she was at fault (thank god), I have the claim number from them, and will be contacted within the next few days from one of their agents (whose name I also have) to come out and look at the damage after(?) my car is appraised.

    I am eternally thankful that this already seems to be going so smoothly, hah.

    NightDragon on
  • ceresceres When the last moon is cast over the last star of morning And the future has past without even a last desperate warningRegistered User, Moderator Mod Emeritus
    The very first thing you do after any accident no matter how minor is call your insurance company. Tell them it happened, give the details. Don't trust the other person to call and be fair. They may be and that's great! But you generally want your insurance company to hear it from you first.

    And it seems like all is dying, and would leave the world to mourn
  • NightDragonNightDragon 6th Grade Username Registered User regular
    ceres wrote: »
    The very first thing you do after any accident no matter how minor is call your insurance company. Tell them it happened, give the details. Don't trust the other person to call and be fair. They may be and that's great! But you generally want your insurance company to hear it from you first.

    This was my thinking too - I just wasn't sure if everything could be handled through their insurance in this particular case or not. Also I haaaaate the idea that my own insurance rate may suffer because somebody else was negligent, when my car was just sitting there perfectly-parked in a parking lot (as noir_blood was saying).

  • bowenbowen Sup? Registered User regular
    They usually don't in these cases, I think you'll be okay ND

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    ceres wrote: »
    The very first thing you do after any accident no matter how minor is call your insurance company. Tell them it happened, give the details. Don't trust the other person to call and be fair. They may be and that's great! But you generally want your insurance company to hear it from you first.

    This was my thinking too - I just wasn't sure if everything could be handled through their insurance in this particular case or not. Also I haaaaate the idea that my own insurance rate may suffer because somebody else was negligent, when my car was just sitting there perfectly-parked in a parking lot (as noir_blood was saying).

    You'll probably be fine.

    The laws on fault and premium increases differ from state to state, and there's a lot of contradictory information online.

    The important thing here is that you weren't driving at the time. From the sound of it, you were parked safely and legally. In general this type of accident won't affect your premiums, even in so-called "no fault" states.

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited January 2018
    So an agent came out and looked at my car. They just sent me the appraisal for the cost of repair, and the estimate they gave is $930. I actually burst out laughing because that's goddamn insane, and also because WOW was I off-base! Virtually all of that is from the cost of the paint and painting process.

    I looked up some local auto body shops and it looks like there's a really highly-rated one within walking distance which is great, so I'll be heading over there at some point within the next day or two to get this sorted.

    NightDragon on
  • tynictynic PICNIC BADASS Registered User, ClubPA regular
    yeah bodywork is startlingly expensive.

  • bowenbowen Sup? Registered User regular
    Jesus I guess it is worse than it looks.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • dispatch.odispatch.o Registered User regular
    edited January 2018
    930$ is really cheap for a paint job. I was thinking they'd just order a color matched bumper from manufacturer and replace it since there's no frame or body panel damage and it's a recent model car.

    dispatch.o on
  • mtsmts Dr. Robot King Registered User regular
    dispatch.o wrote: »
    930$ is really cheap for a paint job. I was thinking they'd just order a color matched bumper and replace it since there's no frame or body panel damage and it's a recent model car.

    that is cheap. i had some minor damage and scrapes from getting rear ended and it was like 3.5K

    camo_sig.png
  • NaphtaliNaphtali Hazy + Flow SeaRegistered User regular
    $930 sounds like they're replacing the bumper and painting to match, actually.

    Steam | Nintendo ID: Naphtali | Wish List
  • NightDragonNightDragon 6th Grade Username Registered User regular
    Naphtali wrote: »
    $930 sounds like they're replacing the bumper and painting to match, actually.

    Not based on this appraisal. It's itemized, and it's got ~$50 for parts (looks like masks, mostly, for the paint job), Body Labor $312, Paint Labor $344, and Paint Supplies $206.

    There's a micro dent on the side panel (by the upper scrapes) where it meets the bumper, but that appears to be the only body damage. Assuming the structure of the bumper is sound once they remove it and take a look, replacing the bumper seems like overkill, no?

  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited January 2018
    Also hmm, new question: the insurance company called me and said they have the appraisal in and are ready to send off a check, I just need to call them with some final info.

    Should I wait on this until I've given my car to the repair place and gotten an estimate from them, to make sure the appraisal amount covers the repair place's estimate? In the off-chance it's higher, I figure it will be harder to deal with if I've already been cut a check.

    NightDragon on
  • bowenbowen Sup? Registered User regular
    Yup I'd wait until you have an estimate from the repair shop and have them deal with the insurance directly (just in case of surprises).

    Bring the appraisal with you and see if they agree with it.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • zepherinzepherin Russian warship, go fuck yourself Registered User regular
    bowen wrote: »
    Yup I'd wait until you have an estimate from the repair shop and have them deal with the insurance directly (just in case of surprises).

    Bring the appraisal with you and see if they agree with it.
    Yes, do not get the check and go to the repair shop. I've made this mistake before in my youth...it was painful.

  • see317see317 Registered User regular
    zepherin wrote: »
    bowen wrote: »
    Yup I'd wait until you have an estimate from the repair shop and have them deal with the insurance directly (just in case of surprises).

    Bring the appraisal with you and see if they agree with it.
    Yes, do not get the check and go to the repair shop. I've made this mistake before in my youth...it was painful.

    Thirding this.
    If at all possible, have the repair shop deal directly with the insurance people to save yourself the stress of them discovering that the estimate they provided was short by $Texas.
    Fortunately, the times I've had to bring my car in for body work it was to one of the shops that dealt with my insurance provider regularly, so both of them knew the procedures to get the money stuff done.

    Because looking at the final amount of the repair and comparing it to the initial appraisal... there was a minor heart attack in difference between the two last time I took a car in. I still got away with only paying my deductible though, so I was... well, not thrilled, but a lot happier than I would have been had I gotten a check for the damage then gotten it repaired.

  • Marty81Marty81 Registered User regular
    You sure that $930 quote is just for cosmetic work? And are you sure there's no structural damage?

  • bowenbowen Sup? Registered User regular
    Structural would be in the thousands. Paint repair can be expensive, but that seems pretty on the nose.

    I'm sure ND knows how to read.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • Munkus BeaverMunkus Beaver You don't have to attend every argument you are invited to. Philosophy: Stoicism. Politics: Democratic SocialistRegistered User, ClubPA regular
    If the damage goes down to the metal of the car, they have to strip the paint off first and then apply a new coat of paint. That would be why the estimate is as high as it is, one or two panels need to get paint removed and reapplied.

    I learned this after my car got egged in high school and the perpetrators had to pay thousands in damages because every panel of the car needed new paint because they had chipped to the metal in small spots everywhere. It sounds like a good estimate to me, ND, but yeah, definitely take it to a shop yourself and have them mess with insurance.

    And I would write down the name of the police officer who was there, if you remember their name. You don't know if the other person might be a jerk via insurance so you might need a police report to make things easier.

    Humor can be dissected as a frog can, but dies in the process.
  • NaphtaliNaphtali Hazy + Flow SeaRegistered User regular
    Naphtali wrote: »
    $930 sounds like they're replacing the bumper and painting to match, actually.

    Not based on this appraisal. It's itemized, and it's got ~$50 for parts (looks like masks, mostly, for the paint job), Body Labor $312, Paint Labor $344, and Paint Supplies $206.

    There's a micro dent on the side panel (by the upper scrapes) where it meets the bumper, but that appears to be the only body damage. Assuming the structure of the bumper is sound once they remove it and take a look, replacing the bumper seems like overkill, no?

    Huh, the last time I got rear ended they replaced the entire bumber + painting and it was roughly your quoted number, that's why I thought that. But the actual surface damage to my bumper was less than yours too, so... IDK!

    Steam | Nintendo ID: Naphtali | Wish List
  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited October 2021
    .

    NightDragon on
  • XaquinXaquin Right behind you!Registered User regular
    So an agent came out and looked at my car. They just sent me the appraisal for the cost of repair, and the estimate they gave is $930. I actually burst out laughing because that's goddamn insane, and also because WOW was I off-base! Virtually all of that is from the cost of the paint and painting process.

    I looked up some local auto body shops and it looks like there's a really highly-rated one within walking distance which is great, so I'll be heading over there at some point within the next day or two to get this sorted.

    they looked at your car for an appraisal but didn't bother to clear the salt?!

    that's weird

    congrats on the $$$$!

  • bowenbowen Sup? Registered User regular
    It's weird because the salt looked exactly like white paint from a white car that scraped it.

    I probably wouldn't even notice this damage without ND's guide there.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • mtsmts Dr. Robot King Registered User regular
    Xaquin wrote: »
    So an agent came out and looked at my car. They just sent me the appraisal for the cost of repair, and the estimate they gave is $930. I actually burst out laughing because that's goddamn insane, and also because WOW was I off-base! Virtually all of that is from the cost of the paint and painting process.

    I looked up some local auto body shops and it looks like there's a really highly-rated one within walking distance which is great, so I'll be heading over there at some point within the next day or two to get this sorted.

    they looked at your car for an appraisal but didn't bother to clear the salt?!

    that's weird

    congrats on the $$$$!

    well they probably just assumed since it was minor it would be a repaint and patch as opposed to a full replace

    camo_sig.png
  • DjeetDjeet Registered User regular
    edited February 2018
    In the pictures posted you appear to be showing a plastic bumper cover. Can you clarify? A bumper cover is a cosmetic trim piece. A bumper is a safety item. It is possible for a bumper cover to look OK after a hit, but the bumper itself to be damaged. Sometimes bumpers are made of metal and sometime they are made of a dense foam. It sounds like this wasn't a direct blow, but was glancing from the side at low velocity. So there is a good chance the bumper itself is fine, but you would need to remove the bumper cover and inspect the bumper to be totally sure. Here is a video of the process to R&I a modern bumper cover (https://www.youtube.com/watch?v=xqMY7HThnB8).


    You can see the bumper itself around the 3:04-3:09 mark.

    Djeet on
  • NightDragonNightDragon 6th Grade Username Registered User regular
    edited October 2021
    .

    NightDragon on
  • WiseManTobesWiseManTobes Registered User regular
    Sometimes insurances agent's can just be weird, when my delivery vehicle was hit and I was out of work for a week because of it, when we went to do the calculation for lost wages, I said wage and days lost, math in head came out to around 600$

    Agent " Ok we'll just cut 4k$ for the wage loss, should cover it right?"

    I wanted him to do all my paycheque math in the future somehow

    Steam! Battlenet:Wisemantobes#1508
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