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Antivirus Help (trouble with Norton)

italianranmaitalianranma Registered User regular
Years ago, just prior to building a gaming rig I shopped for professional antivirus software to install, and based off of my research (from a Tom's Hardware article I think?) I decided on Norton and I've been using them since. I'm currently unhappy with it for a few reasons. First, I've been suckered into buying multiple plans: for a few months I actually paid for two concurrent subscriptions on the same computer. Second, I'm currently unable to install my Norton Security Premium on my laptop. When I go to install it I always receive an error that another Norton product is currently being installed. I uninstalled all Norton products and tried to download it again and received the same error. Despite not having any Norton product installed, I do receive a Norton pop up that prompts me to install new software: following that prompt tries to install a different version of Norton that I do not have a subscription for. Additionally, I suspect that Norton slows down certain games I play online (like Guild Wars II). I was about to call Norton and have them walk me through the process of correctly installing whatever the current software is, but I don't like how cryptic their software and website can be with managing my software.

My question for the masses is should I continue to use Norton, or should I look elsewhere? I just resubbed (I think 15 December is my annual renewal), so it'd be a shame to waste that (if I can't get that money back that is). If not Norton than what should I use? I'm incredibly lazy and ignorant when it comes to checking for updated software and monitoring my computer/online identity, so I'm willing to pay for software or someone else to do that for me. If all paid subscription services are like this than I'll probably just stick with Norton. New Year, New Me however, so I could probably be persuaded to learn a little more about computer self-defense.

飛べねぇ豚はただの豚だ。

Posts

  • DaimarDaimar A Million Feet Tall of Awesome Registered User regular
    There's nothing wrong with Windows Defender which is free with Windows 7, 8 & 10.

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    zepherinEncShadowfireitalianranmaDisruptedCapitalistNightslyrApogee
  • zepherinzepherin Registered User regular
    Norton is garbage. It eats system resources to do anything, and it's just not great at protecting.

    Mcafee is only marginally better.

    I would say Windows Defender and Malware Bytes together are going to serve you well, and they are free.

    EncitalianranmaNightslyr
  • ShadowfireShadowfire Vermont, in the middle of nowhereRegistered User regular
    Norton giving occasional pop-ups means that something is installed on there. That the software is kinda there and trying to install something means that you've got a broken install that needs to go before anything else goes in. Norton has an official removal tool you can run and get rid of all of the file and registry traces that broken install left behind.

    I used to be a big fan of Malwarebytes but I'm not sure I am anymore. The software is still good but in their effort to modernize they've made it look and act an awful lot like some of the scam software like DriverSupport. It still does the job, but the trajectory it's taking makes me not trust them as much these days.

    WiiU: Windrunner ; Guild Wars 2: Shadowfire.3940 ; PSN: Bradcopter
    italianranmaSiskaNightslyr
  • italianranmaitalianranma Registered User regular
    Thanks for the suggestions. I'm going to call Norton and see if I can get a refund on that annual subscription.

    飛べねぇ豚はただの豚だ。
  • Inquisitor77Inquisitor77 2 x Penny Arcade Fight Club Champion A fixed point in space and timeRegistered User regular
    If you really want endpoint protection then Bitdefender is a good choice.

    a.k.a. Antaeus or Nubmonger

    -A digital receiver in an analog world.
    Shadowfire
  • Anon the FelonAnon the Felon In bat country.Registered User regular
    Eset is also a highly reputable AV.

  • ApogeeApogee Lancks In Every Game Ever Registered User regular
    Just stick with Windows Defender unless you're regularly browsing shady sites without browser protection or downloading iffy files.

    In which case, stop doing those things.

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