Around 2 months ago, I moved into a new apartment that is the top floor of a duplex. I've lived in apartment buildings before, but this is my first experience sharing a building with just one other unit. The ground level is occupied by a couple of 30-somethings - I'll call them Frank and Nancy - and their cats.
I don't intentionally eavesdrop, but the building isn't soundproofed and I hear things: their cats scampering around at night, their TV during particularly loud scenes, loud laughter and conversation if they have friends over. None of that is obnoxious, and none of it bothers me. But sometimes I hear Frank shouting at Nancy in what is clearly an angry tone of voice. Today, in a moment when I happened to not be making much noise myself, I heard what sounded like Frank angrily berating Nancy for something, followed by a loud impact, as if he'd slammed his hand down on a table or something similar.
I have good hearing and I know the difference between anger and abuse.
I've met both of them; they're both friendly in person. Nancy and I exchanged cell phone numbers because for several weeks the three of us had to coordinate parking in the driveway so no one would be parked in when they needed to leave. I don't have any contact information for Frank.
I am concerned for Nancy's safety, of course - but also for mine. If Frank is indeed violent, I'm not thrilled to be living in the same building as him. I was abused by a college boyfriend, and what I heard today reminded me vividly of that. I don't want to run into Frank. I don't really think I'm in danger from him, but I don't want to encounter him all the same.
I don't know what, if anything, I should do. I'm not going to call the police because 1) I have nothing but my suspicions, and 2) I don't want to endanger Nancy. Obviously I'm not going to talk to Frank, for the same reasons. I could contact Nancy when I know she's at work (and thus away from Frank) and voice my concerns, but I don't know what that would accomplish other than potentially getting myself involved in a dangerous situation.
I don't want to move out. For one thing, it's entirely possible that I'm wrong about what I'm overhearing. For another, I signed a 2-year lease, and I have no idea how the landlord would respond to "I think one of the other tenants might be violent and I want out."
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There no need to directly insert yourself into the situation. I wouldn't contact Nancy, if only because it could make things worse. The loud noises could just be doors slamming or things being tossed around, but it's alarming none the less. You can mention you heard screaming and loud thuds when you call. The cops and the landlord probably have dealt with this more than once before, and that would probably be the extent of what you can do.
Landlords usually include noise level limits in the lease, so even if the landlord doesn't care they can still enforce it if need be. The landlord is probably around the property enough to catch it happening sometime too.
Other than actually contacting those folks, the best you could do would be write down abuse hotlines and hand it to Nancy discreetly. That's all I can think of, really.
"Hey there is a lot of noise going on in apartment 102, can you send a squad car to make sure everyone is ok?"
That is a perfectly valid 911 call. Because someone could be hurt, not even from abuse, if you trip and fall through a door, it makes a racket, and hurts like hell.
Non emergency is like hey I was on road 30 and the street sign is coming loose, can you have someone from streets reatach it before it falls into the roadway?
I would keep track of the things you heard somewhere and maybe use that as a personal measure. Are you hearing something violent every other day and its getting more intense? That sort of record will help you argue your case to a landlord if you need to break your lease. If you write it down and it happens infrequently and with months in between, you're probably right about the relationship, but you might not be in a position to provide meaningful help without considerable risk to your well-being.
Personally, I've tended to wait until I've heard something that I had no doubt was call the cops worthy. Living in apartments for so long, and in cities like Baltimore, I've heard all manner of shitty relationships from the sidelines. I've generally had the benefit of a block of people who could have been the potential cop caller over me, but if you hear a prolonged amount of violent slamming or struggling, call the cops. If the couple approaches you accusingly, you thought there was a break in and were scared for your own safety.
My last neighbors who were in this basic situation started locking each other out and calling the cops on each other, so I never had to do anything. I made a conscious effort to avoid them both, since it seemed like they both were happy to bang on other peoples doors and make a scene. Hard to know what you have on your hands sometimes.
I'm going to stay out of it for now. I will start noting when I hear concerning things, though.