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What's up with my Bluetooth keyboard and mouse

ArchArch Neat-o, mosquito!Registered User regular
Right, I know Bluetooth can be pretty bad, but this seems unreasonable.

The context is that I'm using this Bluetooth keyboard and mouse: https://www.microsoft.com/accessories/en-us/products/keyboards/designer-bluetooth-desktop/7n9-00001

I like the form factor and the portability of the Bluetooth. I bought them for my Surface Pro years ago, but the Pro died (see my previous thread in here).

I built a new desktop that is Bluetooth-capable, and I wanted to keep using them.

The problem is they're doing something they never did on the Surface. Quite frequently they seem to.....go to sleep? There's no other way to explain it. I'll hit keys and nothing will happen, I'll move the mouse and nothing happens. Click the mouse, nothing happens.

The computer doesn't pop up a "disconnected" message, the lights on the mouse and keyboard are still on, they just take several (sometimes up to 15 seconds, I counted!) to wake back up and do things. This is really frustrating, especially when I'm trying to record lectures and advance slides, because many times the mouse or keyboard will fire multiple times after waking up and advance way past where I want it to.

So the question is- is this a common thing that happens to Bluetooth peripherals? Why didn't it happen on my Surface? I've reinstalled the drivers a few times, put fresh batteries in, and paired and unpaired the devices a bunch, is there anything else I could try?

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