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Nuking Windows From Orbit

MegaMan001MegaMan001 CRNARochester, MNRegistered User regular
in Help / Advice Forum
Long story short my mother fell for a scam and installed a remote desktop app on her laptop.

I sorted everything out and wiped to reinstall windows, but is there something else I should be doing to make sure there's nothing malicious hiding on the laptop?

I am in the business of saving lives.

Posts

  • spool32spool32 Contrary Library Registered User, Transition Team regular
    If you formatted the drive and reinstalled from scratch, you're fine so far as the PC goes. Your next problem is literally all her access, passwords, banking details, etc. Also reach out to the credit reporting agencies and lock her reports to help prevent identity theft.

  • MegaMan001MegaMan001 CRNA Rochester, MNRegistered User regular
    spool32 wrote: »
    If you formatted the drive and reinstalled from scratch, you're fine so far as the PC goes. Your next problem is literally all her access, passwords, banking details, etc. Also reach out to the credit reporting agencies and lock her reports to help prevent identity theft.

    Yup, I did all of that. Spent all day on the phone and changing everything. I did the reset windows / wipe all data option via Windows 11.

    I think this time I'm going to set up myself as an administrator and her as a user and restrict all of her abilities to install programs.

    I am in the business of saving lives.
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Penny Arcade Forums› Help / Advice Forum