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HP Scanjet 5200C - Won't Scan
Peter Principle
Registered User regular
Registered User regular
This device is plugged in through USB, it is recognized by windows (xp pro), shows up in device manager and control pannel, no errors indicated. The lamp is on. When I send commands to the scanner, I hear movement of the scanning arms but it does no scanning and it tells me that the scanner isn't hooked up. It's given me error codes 2093 and 1215. I've tried installing it on two different computers my newer computer and my older computer, no dice. I reinstalled windows on the older computer, still no dice. Any suggestions?
"A man is likely to mind his own business when it is worth minding. When it is not, he takes his mind off his own meaningless affairs by minding other people's business." - Eric Hoffer, _The True Believer_
Peter Principle on
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Whenever I've had weird driver problems, I've usually used installers to uninstall everything, reboot, and then reinstall everything again. That only works on hardware that I know can be finicky (as it works at a low system level, like audio). I can't imagine it would help a scanner (which, arguably, should "just work").
I got the scanner used, I'm not entirely sure how old it is. I saw a review for this scanner online that was dated 2003, so my guess is it's about 3 or 4 years old.
Personally, I’d just throw it out and get an Epson or Microtek scanner. Unlike HP, they provide decent software and some third-party scanning software can handle their scanners without installing drivers.
I have (does a fresh install of XP count?), and I've tried different USB ports on the same computer, too. The one thing I haven't tried is a different USB cable, which I'll try today. It would be nice if it were just the cable.
EDIT - Wait, I guess I didn't, since I did install the factory stuff before installing the printer (the instructions say to install the drivers then plug in the scanner). I'll have to try & reinstall windows, I suppose. I got plenty of time this weekend!
The thing is, I got it to work one time on the newer computer. It scanned in the cover of that book like nobody's business. But just the one time on that one computer. And windows sees the damn thing. How can it see it, recognize it for what it is, and then not be able to make it work? Sorry, just ranting there.
If I can't get it to work eventually that's what I'll do, but the spending of money will be an option of last resort.
Do you have the scan head locked?
I almost always remember to lock the head when I'm moving it around, but I don't always remember to unlock it.
EDIT - Well, actually, it looks like it works now. If I install NO hewlett pukeard drivers and just PnP it in windows, and use windows scanning software, it works. The first time it scans an image it takes a crazy amount of time, like 20 minutes before it goes. It scans subsequent images in a few seconds. Every time the computer restarts, it needs 20 minutes to scan the first image again. Hmmm...