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xbox 360 makes loud crunching noise on startup.

AnehiiAnehii Registered User regular
edited June 2007 in Games and Technology
So, I've had my 360 for about a year now, EBgames warranty is about to go up within the next 20 days or so. Here's my problem. Every time i start the system up, it sounds like something starts to spin very fast, may be the fan or the disc tray and then it stop very suddenly and makes a loud crunching noise. The noise is kinda disturbing and doesn't seem like an xbox360 should be making this noise.

This problem doesn't seem to persist when playing the games or anything, but if any of you out there also have this problem, and know what it is, maybe shed some light on this issue of mine.

Just kinda worried that my 360 will die shortly after my warranty ends, dunno hopefully someone else out there had this problem, or knows about it.

Anehii on

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    APZonerunnerAPZonerunner Registered User regular
    edited June 2007
    My personal feeling is that it doesn't sound healthy at all. What I'd do is make it overheat somehow by playing it in an enclosed space and take it back and get a replacement before the warranty is through. Better safe than sorry.

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    Magic PinkMagic Pink Tur-Boner-Fed Registered User regular
    edited June 2007
    Yeah, just take it in for a replacement, citing the hideous noise it makes.

    Magic Pink on
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    The_ScarabThe_Scarab Registered User regular
    edited June 2007
    Sounds like a fan is getting jammed or something. Which of course, is pretty serious.

    Get it replaced.

    The_Scarab on
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    ShogunShogun Hair long; money long; me and broke wizards we don't get along Registered User regular
    edited June 2007
    I fucking knew I left my cereal at your house the other day


    edit: srsly though if its still under warranty I would go ahead and replace it. That, or at the very least pick up an extended warranty just in case.

    Shogun on
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    FaceballMcDougalFaceballMcDougal Registered User regular
    edited June 2007
    This is the sound of the rubber spinning platform skidding on the surface of the DVD. It's alarming to hear but doesn't really do any damage. If your 360 works otherwise I wouldn't replace it.

    I had this sound on pretty much every startup or when a game got put in

    also my PS2 did this on some PS1 games until I opened it and added a bit of tackyness to the platform

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    temperature!temperature! Registered User regular
    edited June 2007
    My 360 does this, but it affects the startup. When it grinds, it takes a while to start up, and even longer to sign me in to XBL. It goes away after a minute but I still don't like it, seeing as how I payed 400$ for it. I've been meaning to send mine back, but I play it everyday. so I can't tear myself away from it.

    I'm going to send mine back in a few weeks, you should probably do the same.

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    AuxiliaryAuxiliary Registered User regular
    edited June 2007
    It's boned. Chuck it.

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    NailbunnyPDNailbunnyPD Registered User regular
    edited June 2007
    Pull the HDD and see if it makes the same noise. Then pursue replacement.

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    AnehiiAnehii Registered User regular
    edited June 2007
    thanks for all the responses! 8-)

    Going to go on over to EB and get that replacement now, hopefully they don't pull any ebgames shenanigans, i'm sure they wont though.

    Again thanks!

    Anehii on
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    SpecialMiekSpecialMiek Registered User regular
    edited June 2007
    Good man - if the system has problems and you still have a warranty, that means it's still the store's problem. EB (now Gamestop - can't forget that man) shouldn't give you a hard time about it - retailers don't usually pull that crap - they know they can just send this one back to the manufacturer, and it's better to not lose you as a customer than to give you shit and potentially have you never go to their store again.

    But yeah, get in there, and if you have the cash I'd say grab an extended warranty - if the new one gives you problems you'll want to be able to replace it. It's $400+ bucks on your part, that's not pocket change.

    SpecialMiek on
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    LunkerLunker Registered User regular
    edited June 2007
    Unless the device in question is "your mouth," loud crunching noises coming from anything is grounds for repair, I'd say.

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    darleysamdarleysam On my way to UKRegistered User regular
    edited June 2007
    mine makes similar crunching/grinding sounds when it starts up and powers down. Sounded like i was going to open the dvd tray and find it'd been playing them like vinyl, but there's no unusual scratches or marks on my games. It also makes the sound when there's no games in the tray. I've got another few months on the warranty (this is already my second replacement, i guess), so i'll see how she goes. If it were damaging my disks, i'd be straight down there. If it lunches itself before time's up, then i'm considering asking for a complete refund, then buying a new one under the better offers that are going around.

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    AnehiiAnehii Registered User regular
    edited June 2007
    well i'm now the proud owner of a brand new 360 ;)

    Yah I went ahead and got the extended warranty again, because who knows if its just going to break down again.

    New system runs so much better by the way also, good thing I decided to do something about that crunching noise today.

    Anehii on
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    The Sneak!The Sneak! Registered User regular
    edited June 2007
    Shogun wrote: »
    I fucking knew I left my cereal at your house the other day


    edit: srsly though if its still under warranty I would go ahead and replace it. That, or at the very least pick up an extended warranty just in case.

    I just had to note that this was the stupidest fucking joke ever.

    The Sneak! on
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    The Sneak!The Sneak! Registered User regular
    edited June 2007
    Just out of curiosity, did you swap the new hard drive with the old one, or did you just get everything brand new?

    The Sneak! on
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    guidedbyvicesguidedbyvices Registered User regular
    edited June 2007
    My 360... My 2 month old 360... Started making a chunky, crunching noise last night.

    It has to be the disc drive -- The sound starts as I put a new game in and then dies off (replaced with the regular spinning of the disc) but if I end a game (press Y to exit to the dashboard) the sound returns like it's forcing the disc to stop. No scratches on the disc, mind you.

    I play my 360 about 1-2 hours every other day. The night before this worrying sound developed I had some friends over to watch a few DVDs back to back... Was that enough to dropkick my 360..??

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    StigmaStigma Registered User regular
    edited June 2007
    Next gen is pissing me off so much.
    My 360 makes this noise too, I'm just going to wait it out until it dies like every other crappy 360.

    Stigma on
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    FaceballMcDougalFaceballMcDougal Registered User regular
    edited June 2007
    Stigma wrote: »
    Next gen is pissing me off so much.
    My 360 makes this noise too, I'm just going to wait it out until it dies like every other crappy 360.
    That's the spirit!

    :(

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    StigmaStigma Registered User regular
    edited June 2007
    Stigma wrote: »
    Next gen is pissing me off so much.
    My 360 makes this noise too, I'm just going to wait it out until it dies like every other crappy 360.
    That's the spirit!

    :(

    Man...

    360s don't work.
    PS3s are expensive, with a bad framerate and an early library.
    Wii is out of steam until something GOOD comes out for it....

    God DAMN it's unpleasant.

    I just keep telling myself it'll get better (because it will).

    Stigma on
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    FaceballMcDougalFaceballMcDougal Registered User regular
    edited June 2007
    Stigma wrote: »
    Stigma wrote: »
    Next gen is pissing me off so much.
    My 360 makes this noise too, I'm just going to wait it out until it dies like every other crappy 360.
    That's the spirit!

    :(

    Man...

    360s don't work.
    PS3s are expensive, with a bad framerate and an early library.
    Wii is out of steam until something GOOD comes out for it....

    God DAMN it's unpleasant.

    I just keep telling myself it'll get better (because it will).
    It's enough to drive a man back to PC gaming where at least the abuse is predictable and regular.

    FaceballMcDougal on
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    StigmaStigma Registered User regular
    edited June 2007
    Stigma wrote: »
    Stigma wrote: »
    Next gen is pissing me off so much.
    My 360 makes this noise too, I'm just going to wait it out until it dies like every other crappy 360.
    That's the spirit!

    :(

    Man...

    360s don't work.
    PS3s are expensive, with a bad framerate and an early library.
    Wii is out of steam until something GOOD comes out for it....

    God DAMN it's unpleasant.

    I just keep telling myself it'll get better (because it will).
    It's enough to drive a man back to PC gaming where at least the abuse is predictable and regular.

    That's exactly it. I never expect my PC to work, so I'm not spoiled by false promises of functionality.

    Stigma on
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    AnehiiAnehii Registered User regular
    edited June 2007
    Yah with PC gaming I always expected things not to work, so I was always surprised when things actually did work.

    Oh well this here hoping this new 360 has a long life ahead of it. And to answer your question Sneak we just kinda swapped the hard drives, wasn't really a big deal.

    Anehii on
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    FizicsFizics Registered User regular
    edited June 2007
    REturn it immediately and thank your lucky stars it's still on Warranty.

    I had one that made grinding sounds a bit like you described on my first day of purchase and it ended up chewing the hell out of my Dead Rising disc.

    I returned it and got a new one on Best Buy warranty and have been fine since.

    Fizics on
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    guidedbyvicesguidedbyvices Registered User regular
    edited June 2007
    Quick question(s)

    If I send my 360 to Microsoft for repairs (the disc drive still makes that crunchy, "chuga-chuga" noise... It actually made Lost Planet freeze) is my hd safe?

    If they have to replace my system will they slap my harddrive onto the new one? Or will I be given a new hd and lose all my points/achievements/saves..?

    guidedbyvices on
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    NailbunnyPDNailbunnyPD Registered User regular
    edited June 2007
    If you send them your HDD, it will be wiped, if you even get the same one back.

    If the HDD is not the problem, don't include it in the box.

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    LCDXXLCDXX A flask of wood and glass Terre Haute, INRegistered User, ClubPA regular
    edited June 2007
    Quick question(s)

    If I send my 360 to Microsoft for repairs (the disc drive still makes that crunchy, "chuga-chuga" noise... It actually made Lost Planet freeze) is my hd safe?

    If they have to replace my system will they slap my harddrive onto the new one? Or will I be given a new hd and lose all my points/achievements/saves..?

    DO NOT send your hard drive with your console. Just hang on to it.

    edit: beat'd

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    JelloblimpJelloblimp Registered User regular
    edited June 2007
    If you send them your HDD, it will be wiped, if you even get the same one back.

    If the HDD is not the problem, don't include it in the box.
    Well shit :| , does this apply to repairs in europe as well?

    I could not remove my harddrive (release button did nothing) & the only answer (the polish) support & the "supervisor" had was "try to remove it".
    (Fun facts: I'm in sweden, phone-support is in poland, repair center in germany...)


    Edit: Achievements are tied to profile so they cannot be deleted.

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    NailbunnyPDNailbunnyPD Registered User regular
    edited June 2007
    Save games would be lost. Content would have to downloaded again.

    And I imagine its the same in Europe. I had trouble detaching my HDD before I realized that I was going at it wrong.

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    LCDXXLCDXX A flask of wood and glass Terre Haute, INRegistered User, ClubPA regular
    edited June 2007
    Jelloblimp wrote: »
    If you send them your HDD, it will be wiped, if you even get the same one back.

    If the HDD is not the problem, don't include it in the box.
    Well shit :| , does this apply to repairs in europe as well?

    I could not remove my harddrive (release button did nothing) & the only answer (the polish) support & the "supervisor" had was "try to remove it".
    (Fun facts: I'm in sweden, phone-support is in poland, repair center in germany...)


    Edit: Achievements are tied to profile so they cannot be deleted.

    You must not be pulling hard enough. Press the button down with your left finger and pull up on the entire HDD housing with your right hand. It definitely comes off.

    LCDXX on
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    JelloblimpJelloblimp Registered User regular
    edited June 2007
    I have removed it before (its real easy), but this time when pressing down the button nothing was released. I did pull & press enough (any more pressure & pulling would mean the haddrive-casing would be riped off).


    Edit for below: Nahh, that would be a odd way of trying to remove it (holding the button down). The console was sent a few days ago so its not like I am fiddling with it now.

    Jelloblimp on
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    LCDXXLCDXX A flask of wood and glass Terre Haute, INRegistered User, ClubPA regular
    edited June 2007
    First, the button itself is actually a part of the HDD housing, not the console (it took me a while to realize this myself).

    Second, it doesn't disengage or release anything, just just moves a little tab out of the way allowing you to lift the HDD away from the console.

    The only thing attaching the HDD to the machine is a small plug that fits into a socket on the top of the console. This plug simply slides in and out against the metal contacts and does not have any retainers locking it into place.

    Perhaps you are pressing the button so hard that you are actually holding the drive onto the console?

    LCDXX on
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