Penny Arcade Forums› Help / Advice Forum
The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.

Photo Printer preventing bootup?

ThanatosThanatos Registered User regular
edited June 2007 in Help / Advice Forum
So, I've got a computer running Windows XP, with a Kodak PP500 printer hooked up to it. When the printer isn't hooked up, it works fine, but when the printer is hooked up, the computer won't boot past the "Intel" screen that shows before the computer boots. I'm currently re-installing the drivers, but if that doesn't work, what's the next step? I admit to being fairly stumped by this one.

Thanatos on

Posts

  • RuckusRuckus Registered User regular
    edited June 2007
    Go into the BIOS and see if you can disable the USB booting, maybe the BIOS is detecting a card reader or internal harddrive in the printer as some sort of bootable device.

    Ruckus on
  • embrikembrik Registered User regular
    edited June 2007
    Yeah, it's a BIOS thing. We have Dell PCs that do that with certain USB devices. If the device is turned off on bootup, it will also boot properly. I don't remember if I ever fixed it, but if I did, it was either a bios setting or a bios update.

    embrik on
    "Damn you and your Daily Doubles, you brigand!"

    I don't believe it - I'm on my THIRD PS3, and my FIRST XBOX360. What the heck?
  • AtomBombAtomBomb Registered User regular
    edited June 2007
    At work we had a bad parallel printer that could cause this problem, albeit under Windows 2000. We ended up having to get the main board in the printer replaced.

    AtomBomb on
    I just got a 3DS XL. Add me! 2879-0925-7162
  • ThanatosThanatos Registered User regular
    edited June 2007
    I tried shutting off the USB booting, no luck. How would I go about getting a BIOS update on a custom-built computer when the head IT guy (i.e. the guy who knows what the hell the motherboards are) is on vacation?

    Thanatos on
  • ThanatosThanatos Registered User regular
    edited June 2007
    A phone call with Kodak tech support has shown that it's a driver conflict between the photo printer and our network printer (and once I hooked the local printer up to the computer, that printer, too). Thanks for the help.

    Thanatos on
  • ThanatosThanatos Registered User regular
    edited June 2007
    Wow, nevermind. Still doing it after everything is unhooked, save for the mouse, keyboard, and monitor.

    Thanatos on
  • thej3wthej3w Registered User regular
    edited June 2007
    I don't see how it could be a driver issue if it is happening before Windows even starts up. There is software that can detect what motherboard you have. http://www.sisoftware.demon.co.uk/sandra/ After using that you should be able to check what version you have and what version you should upgrade too.

    thej3w on
    J4ku.png
  • embrikembrik Registered User regular
    edited June 2007
    Oh, check your boot order to make sure that USB devices (if it's an option) are not before your primary boot drive.

    embrik on
    "Damn you and your Daily Doubles, you brigand!"

    I don't believe it - I'm on my THIRD PS3, and my FIRST XBOX360. What the heck?
Sign In or Register to comment.
Penny Arcade Forums› Help / Advice Forum