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Where are my internets? (I might be a retard)
Hamju
Registered User regular
Registered User regular
I moved into a new place recently and the internet man came by today and supposedly did all the activation stuff necessary to make sure that I have a signal. So, he leaves and I can't get access to the internet. I've tired ipconfig /release /renew and all that but to no avail. Sometimes during /renew it times out and says that it was "unable to contact DHCP server". However, sometimes I actually do get an ip address assigned. All the lights on the modem are on and I've tried this with three different computers and two cables.
Right now my PC is the one hooked up and current its ipconfig info is:
Windows Configuration
Host Name: lepock
Primary DNS Suffix:
Node Type: Unknown
IP Routing Enabled: Yes
WINS Proxy Enabled: No
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix:
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address: 10.65.121.xxx
Subnet Mask: 255.255.255.128
Default gateway: 10.65.121.xxx (different from IP Address)
DHCP Server: 64.71.246.xx
This computer worked fine with the same modem at my last apartment (although it was through a router, but before the router was up and running I did have just my PC hooked up directly to the modem and it worked).
Right now my PC is the one hooked up and current its ipconfig info is:
Windows Configuration
Host Name: lepock
Primary DNS Suffix:
Node Type: Unknown
IP Routing Enabled: Yes
WINS Proxy Enabled: No
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix:
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address: 10.65.121.xxx
Subnet Mask: 255.255.255.128
Default gateway: 10.65.121.xxx (different from IP Address)
DHCP Server: 64.71.246.xx
This computer worked fine with the same modem at my last apartment (although it was through a router, but before the router was up and running I did have just my PC hooked up directly to the modem and it worked).
Hamju on
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Posts
-Turn off and unplug the modem
-Turn off the computer and unplug from the modem
-Turn the modem back on, wait for it to finish it's boot and setup sequence
-Plug the computer back into the modem
-Turn the computer back on
I'm not entirely sure what combination of issues conspire to make that an actual solution instead of a pain in the ass, but it tends to work.
Other possibilities are a bad NIC or a bad cable, resulting in faulty or no communication with the modem. If the turn off/turn on stuff doesn't work, try a new cable. If there's still the issue, get your hands on a router, plug it in (only power), and plug the computer into it. If you still don't get an IP address, there's a deeper issue at work here.
No. You are incorrect.
That is not how subnet masks work. I can really explain it if you want, but it requires me to type out binary equations.
That is a weird IP address to get directly from an ISP. Normally DHCP assigned address from an ISP will not start in 10, 192, 172, or 169.
Are you using a home router/wireless access point, or perhaps the modem itself acts as a router (eg does it have more than one "LAN" connection?)?
A make and model of the modem would probably be helpful, as well as make/models of any other network gear you've got hooked up (excluding computers).
Also the Roger's guy should have made sure at least one computer was working on the internet before he left.
It is rather odd that you're being assigned the 10 net as well as the modem.
You may have to goto a special ip address/registration server in order to 'activate' your new modem and create a new email address etc.
Once this is done a cold reboot of the modem -> Router -> PC, in that order should sort things out and get you a 'real' IP address rather than a temporary 10.*
Did you get a CD from the ISP? If so, that usually contains a script to walk you through the registration process.
What the engineer probably did today was just install the cabling/modem and make sure the signal levels were healthy.
If in doubt contact your ISP help desk, they should be able to walk you through activation pretty easily.
BTW, the above advice is from a uk cable ISP perspective, and may not be exactly what your ISP does. Regardless contacting the ISP direct is probably the quickest way to sort this out.
Copy the Physical Address (xx:xx:xx:xx:xx:xx)
Open your Linksys' web config, and under the WAN settings, "Clone" the Routers MAC/Physical Address to be the same as the one that's already connected.
Now transfer the cable from your computer to the WAN port of the router. You may have to reboot your modem, and/or router. Now you should have internet through the router.
Basically what this does is trick Roger's network into thinking that the Router is actually the computer you already have working (and is therefore registered on their network).
[edit] Disabled smilies
Whatever.
For the standard endings of .128 and .0 its a simplified explanation that serves the same purpose.
Thanks for being all high and mighty about it though.
Sorry, I didn't mean to be high and mighty about it, but you were blatantly wrong.
Both of these are would be functional IP assignments (in a properly configured test environment):
Example1:
IP Address 10.42.252.243
Subnet Mask 255.255.255.248
Gateway 10.42.252.254
Example2:
IP Address 10.53.61.34
Subnet Mask 255.255.255.128
Gateway 10.53.61.38