New XP OS wont connect to the internet

thisismyusername

I'm using my laptop right now, in case you were confused. I've just installed XP onto my desktop and I found that when I started internet explorer it would not connect to the internet. All hardware is working and I have checked automatically detect settings under LAN options. I've trien all I can think of but internet explorer still says PAGE CANNOT BE DISPLAYED - CANNOT FIND SERVER OR DNS ERROR. Can anyone think of any sort of solution? Thanks for your time.

Ravenger

are you hooked up to a router? are you using wireless? ifso, what brand? have you configured your internet settings correctly, or, how have you configured them? are you sure that it isnt your firewall blocking it? check the settings on it.

AtomBomb

There are so many things it could be, it would be helpful if you list what you did when you installed xp. Here's what you should have done so far:

Install NIC drivers.
If you're on a wired network, do all those settings. Network name, computer name, passwords, stuff like that.
If you're on wireless install those drivers and check those settings. Maybe you used another program to manage your wifi before and not the xp standard one?
Make sure DHCP is on if that's what you use. Put in the proper ip if it's not.

thisismyusername

I'm not hooked up to a router or wireless signal, it's a wired connection. I've got no firewall active right now. I've gone trough the setup connection wizard and when its finished it says I should be connected to the internet but I'm not. The only thing I see that I haven't done is these NIC drivers. Where can I get these?

Ruckus

thisismyusername wrote: »

I'm not hooked up to a router or wireless signal, it's a wired connection. I've got no firewall active right now. I've gone trough the setup connection wizard and when its finished it says I should be connected to the internet but I'm not. The only thing I see that I haven't done is these NIC drivers. Where can I get these?

Wait so you're hooked up without a router than your computer is plugged directly to a DSL or Cable Modem?

If you use DSL you probably need to setup a PPPoE connection.
If you're using Cable you may need to register your MAC address with your ISP.

Uncle Long

Or, if you're in a dorm, you probably need to register with the network.

AtomBomb

You need to get the network card drivers for whatever network card you have (these days, it's probably on your motherboard). What does the device manager say about your network adapters?

Haha, I was gonna offer to remote in and fix it for you, but duh =p It's been a long day.

Zifnab

Ok, what ISP? Has there been a different computer plugged into the modem previously? If so, plug in computer, power cycle modem. Otherwise:

Start::Control Panel::System::Hardware tab::Device Manager::Drop down Network Adapters. Make sure that there's some sort of Ethernet device or something that says NIC in there, and make sure it doesn't have a red X or a yellow triangle on it.

Control Panel::Network Connections::Right Click Local Area Connection::Status Tab and find your IP address. If it starts with 169, you have a deeper issue than simple connectivity. See below. If it's 192.168.100.X, your modem is in standby. Find the standby button and push it. If it's 0.0.0.0, click the Repair button and see if it works. If it's anything else, you're probably pulling a valid IP address from the modem.

If you're getting a valid IP, close Control Panel. Start::Run::type CMD::Click Ok. Type "ping yahoo.com". If you get "Cannot find host", your connection is still broken. Try "ping 216.109.112.135". If it times out, your connection is still broken. If it goes through but pinging yahoo.com did not, your DNS isn't working properly. If both go through, then you have some sort of issue with IE preventing you from connecting.


Clear cookies, clear cache, check your security settings, etc etc. If none of this works, let me know and we'll see what else we can try.

**To fix a 169 address, unplug the computer from the modem, pull the power cable out, and unscrew the tv cable. Uninstall your NIC, assuming that Windows has the drivers for it (it probably does). You can do that in the Device Manager. Reboot your computer while leaving the modem unplugged. Once it comes back up or after 5 minutes, whichever is longer, plug everything back into the modem and let it make a connection. If that doesn't fix it, you have some sort of issue either in your winsock or with the network card itself.