Please Bugtest this Website.

powerss

So, my client and a friend of his are having problems with the site I just designed for them. Basically, some images refuse to load for them. It only happens when they are on their laptops.

Now I'm a pretty seasoned web designer... there shouldn't be an issue. So please, go to this site, click around a bit and let me know if all of the images show up, and if there are any problems in your respective browsers.

www.standupstix.com

Thanks in advance. I've tested in IE6, 7, Opera, FF, Safari, etc... but you never know.

Slagmire

Checked out the site and it seems fine on my FF; though if it's only a couple users on their laptops - I would wonder if they are using an older browser or maybe Netscape Navigator (I had heard that Netscape doesn't handle some CSS well).

urahonky

Works fine on my FF at work.

neth

looks fine on IE 6 and FF for me

re67

It seems to load just fine for me in FF.

powerss

Thanks guys, I figured it was loading fine.

Really though, what's going on? I mean, more than one person (two) at more than one geographic location and different net connections are having trouble with images not loading... any ideas?

FunkyWaltDogg

Everything looks fine with FF and IE 7.

re67

Have you tried getting them to send you some screenshots of it not loading properly? perhaps there is something in common with an image name and some software on the lappy that's blocking it? who knows really.. more information would be key IMO.

urahonky

The extension is (.png). Maybe they don't have an image viewer that shows that?

Could you change the extensions to the pictures to .jpg and see if that works?

powerss

None of the PNG's use transparency, and every browser will render them. Could that really be an issue? Besides, all the images are PNG, and only some aren't loading.

urahonky

powerss wrote: »

None of the PNG's use transparency, and every browser will render them. Could that really be an issue? Besides, all the images are PNG, and only some aren't loading.

True. I'd give it a shot and get the people (that were reporting problems) to try it with (.jpg). It may not be the issue but I personally don't see anything else that could be it (looking through the HTML)

powerss

I will give it a shot. Thanks.

urahonky

Good luck. Hopefully that works.

mastman

pictures don't load in opera 9.24

on home, or "how to use"

they do work on "how to buy" and "about us"

clicky!


works in safari ok.

powerss

WHOA! Progress!

mastman

MORE BUGS!! You appear to have capitalized the first letter in every word of that sentence in the middle picture on the home page.

Increase Your Productivity And Profit! -> Increase your productivity and profit!

:P

urahonky

Is there a setting in Opera that lets you disable pictures from websites that you don't know?

powerss

Massman, if you force reload a couple times in Opera do the images appear? because I just checked in Opera and it loads fine.

mastman

interesting. The images show up on my macbooks opera, but they will not show up on my desktop windows Opera. Even if I try to force reload them

mastman

I cannot directly link to the image on my windows Opera, but I can on macbook Opera.

Windows opera says it is unavailable.

edit: jesus, no browser on my windows machine will open up those pictures.

but my macbook is on wireless, vpn'd into same network, and can view the pictures.

this is fishy indeed

mastman

all 3 browser proof!

this is a gigantic fucking picture because I have gigantic fucking resolution and 2 monitors

http://134.53.134.200/lulzwheredtheygo.bmp

mastman

fact:

my windows machine cannot load this image at this address

http://www.standupstix.com/images/fp_image.png

if I remove the "www." and simply try http://standupstix.com/images/fp_image.png it works on my windows machine

---

edit, this makes sense. The pages I listed in my first post that I said I was unable to see, all those link to pictures that start with the "www." and the ones my windows machine is able to load all start without "www."

powerss

This... this is a clue. I really, really appreciate your help.

Ruckus

Is there a reason you've used the full url in all of your img src tags?

mastman

hell, my windows machine can't even view http://www.standupstix.com, only http://standupstix.com


but my macbook, vpn'd into same network, can view both.

wtf. I've got a comp sci degree and I'm baffled

powerss

Dude, this is the issue. WEIRD. Why the hell is this happening?

flatlinegraphics

www is technically a subdomain. so if your webserver is not set up correctly, the clients may be making requests to a non existant subdomain. the 'smarter' clients may be autocorrecting for the missing www.

they may also be timing out. recompressing as a jpg makes the image 22kb, vrs the 140kb for the png.

and really, you should be using relative paths for everything. using full urls leads to weird problems like this.

MichaelLC

All good in Safari 3.0 on Mac.

Aphostile

The address http://www.standupstix.com does not work at all in Camino 1.5.4 (latest build) for me.
http://standupstix.com does, but no images load.

Same in Safari.

Could be something completely random?