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Apple hardware support

KalTorakKalTorak One way or another, they all end up inthe Undercity.Registered User regular
edited January 2008 in Help / Advice Forum
So I just found out that the Superdrive in my Macbook Pro no longer recognizes blank discs - CDs or DVDs. It reads discs fine (just installed the Orange Box like a week ago) but when I put a blank in, it chews on it for a while, then spits it out.

As luck would have it, this is about 13 months after i've purchased the computer. Obviously my 1-year warranty has just edged out the door. First, what the fuck. Second, is there any chance I'll get any leeway from Apple about fixing this? Third, if there's no leeway, does anyone know about how much it'll cost to get this fixed at an Apple store? Fourth, should I just suck it up and buy the $350 AppleCare extended warranty?

KalTorak on

Posts

  • LewishamLewisham Registered User regular
    edited January 2008
    KalTorak wrote: »
    As luck would have it, this is about 13 months after i've purchased the computer. Obviously my 1-year warranty has just edged out the door. First, what the fuck.

    Sod's Law.
    Second, is there any chance I'll get any leeway from Apple about fixing this?

    None.
    Third, if there's no leeway, does anyone know about how much it'll cost to get this fixed at an Apple store?

    The Genius Bar will try and diagnose the problem for free.
    Fourth, should I just suck it up and buy the $350 AppleCare extended warranty?

    I am not sure whether AppleCare can be purchased retroactively after your original warranty expires. You would have to look into that.

    Have you tried using other brands of blank discs? Sometimes my Powerbook has problems with certain brands. Try Verbatim ones.

    Lewisham on
  • WulfWulf Disciple of Tzeentch The Void... (New Jersey)Registered User regular
    edited January 2008
    With Applecare, technically you should purchase it within the one year window, but if you're nice enough at the store they haven't had a problem with applying it so soon after the year is up. At least they haven't when I go in, but your milage may vary

    Wulf on
    Everyone needs a little Chaos!
  • KalTorakKalTorak One way or another, they all end up in the Undercity.Registered User regular
    edited January 2008
    Thanks for the replies. Considering the fact that my situation doesn't call for me to burn CDs/DVDs very much, I'm considering just leaving it the way it is, hoping it doesn't break to the point where it can't read discs anymore, and just wait it out until it comes time for me to get a new laptop and just get the extended warranty with that.

    KalTorak on
  • WuckFarcraftWuckFarcraft Registered User regular
    edited January 2008
    Just so you know, if you drop it or spill water on it or anything like that they don't cover it. It really only covers malfunctions.

    WuckFarcraft on
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