I've been playing CoH since launch, and I like it. I like the level pace, I like the 'grind'. I like the general lack of PvP. Occasionally I get a little burned out on it, though, and I'll try something new.
About 2 years ago I tried WoW, and I didn't really care for it. The level pace seemed slow and the endless Kill Wolf->Skin->Craft bit for skills seemed tedious.
I have heard, however, that over the past couple years (and especially recently) WoW has done a lot to make the game more casual friendly.
So, all that being said
1) Is it more casual friendly?
2) I generally play Tanks, Scrappers and Brutes. If I do decide to pick it up again, what races/classes would tend toward my playstyle?
With these answers, I should be more able to GTFW to get answers to any more specific questions that may pop up.
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As for class, I play CoH too and would see you liking Feral Druids, Warriors or Rogues. I am a druid person, but the jack of all trades, master of none is hard for some druids to swallow. But you can turn into a bear or panther/lion and tear shit up so I was sold from day one.
Craft skills haven't changed. However, you can ignore them completely if you really hate them. If you want money, just pick up two gathering skills and sell everything.
Like Dr. Face said: Warriors and Rogues and maybe Feral druids. Rogues are close to scrappers and Warriors could be either a Tank or Brute. Paladins, Shamans, and Feral Druids also have some melee abilities.
Race is pretty much whichever one looks best. They have a few special abilities but everyone gets something useful.
The WoW melee classes are Warrior, Paladin, Rogue, Shaman and Druids. Though Shaman and Druid can both do damage from range as well. Warriors are either damage dealers or tank types, Rogues are just damage dealers, Paladins can deal damage but they shine as tanks or healers, Shaman work as damage dealers or healers, and Druids can fill all three rolls quite well. (With the right talents they make great tanks, great melee or ranged damage dealers, and some consider them the best healers in the game.)
The game is still the same as it was 2 years ago, only difference is that now the quest rewards from 30-60 are better, instance level variance has been tightened up a bit (dungeons used to have a 10 -15 level spread) and the experience you need from level 20-60 has been reduced.
Crafting is still "gather gather gather craft craft craft"
Questing is still "go kill wolves and bring me there paws" or "go kill those humans and bring me skulls" and not every wolf or human will drop a paw or skull.
I wish I could turn into a huge energy bear with my Kheld rather then whatever monster thing they have for tank form. I agree though, the shape shifting and role switching aspects are quite similar, though I'd argue that Druids are far more useful in WoW then Khelds are in CoH by far. People actually try to get Druids on their team/in their guild (mostly as healers, but not always).
I mean, I do sometimes, especially in Scrapperlock or BRUTESMASH modes, but generally, those four ATs are /damned/ survivable in PvE. I likes that.
I've played every class to 20 in WoW and about half to 30-50 area (my highest is a 60 druid) and didn't find any of them to progress noticably faster or survive more often then any other once you learn how to use them.
High level tanking paladins can come the closest. I've seen some of them gather insane amounts of mobs, but they have to be a certain type of mob (melee only) and you have to have really good gear to do it.
I'd say feral druids are roughly equivalent to a regen scrapper in terms of play style, at least once you get cat form. You do non-stop melee damage, and even with no downtime, you're usually back to full health by the time you get to the next enemy.
Your tanking/healing won't be as good, but that's the trade-off.
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The sad truth is that the grind from 1-70 is mostly just that: a grind. At this point in the game's life you'll do some grouping in instances here and there, but spend the majority of your time alone, unless you have a buddy or group of buddies committed to leveling at the same pace. At 70 (and to a lesser extent, in all of outland) the "real game" starts, and you'll do a lot more grouping.
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WoW's casual-friendly in the sense that you can get rested experience, and the 1-60 leveling curve it fairly fast, now (faster than CoH, 1-50 quite significantly). But the 60+ game is anything but. It almost demands a high degree of meta-gaming if you ever want to have a shot at heroics, PvP, or raiding. And a fairly significant time commitment, depending on your guild and their raiding practices.
This game's best analogues for scrappers and brutes would have to be enhancement shamans and fury warriors. As for tanks, protection paladins and warriors.
If you want survivability and high offense, hunters and warlocks are definitely worth a look at well; both are pet classes with patently ridiculous levels of offense and excel at PvP. Rolling a hunter makes people view you as a retard until proven otherwise, though. Especially if you're a night elf.
Oh man, night elves...
Also, if you roll a rogue, I get to kill you for each level you get.
Warriors have few escape abilities. Off the top of my head they have an AE fear, which you have to remember to untarget the guy hitting you, to fear him; and a snare.
Druids are the masters of escaping as long as it's outdoors. My druid usually doesn't ever die when I'm out questing.
I wouldn't necasarrily say warriors are hardier than rogues either, when out soloing. They may have a few more HP's, but their DPS isn't as high generally, as a similar geared rogue who's out leveling; and either is their evasion. When they are in their best grinding stance (berserker, fury anyway) they take more damage.
If I were you, I'd try a rogue first. You can't really level as a "tank" in WoW, other than AE tanking at mid to high levels. It's very slow. So if you choose warrior, you'll have to go down the arms or fury tree, rather than the protection tree; or face miserable grinding.
If you go druid, and feral, you'd want to be in catform more often than not for grinding.
Also, Soul Link warlocks are nearly unkillable as well, if you want a caster class. They control demons, and cast Damage of Time spells, as well as a few Direct Damage spells.
My recomendation would be rogue or warlock; for pure survivability and ease in leveling.