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360's failure: Isn't a SexBox :(
Pugnate
Registered User regular
Registered User regular
Not a good investment...?
http://www.joystiq.com/2008/02/14/xbox-360-failure-rate-at-16-warranty-provider-reports/
Even though I am a hardcore PC gamer, I have been wanting a next gen console for when I have friends over. The only reason I keep holding off on a 360, is because of the alarming number of stories I hear regarding red rings of death.
A couple of people I know have had to send in their 360s at least twice, yet continue to face frustration. In fact that's two out of my seven friends that own a 360, and four if I count friends made online. The other problem is that once you send in your machine, you are in a lotter. You aren't going to get back the machine you sent in, but rather whatever is next in line.
In theory you could buy a 360 tomorrow that is the latest iteration, have it die, and then get one of the earliest makes in return. This could explain why customers who require repairs, seem to face multiple failures.
If you are at the end of your warranty, and have something returned to you that is likely to crash again in a few days... well then you are really screwed.
The problem I feel has to do with the ATi GPU they have inside.
Until the GeForce 7xxx series, I was a big ATi buyer, and man those red cards just overheated like crazy.
ATi always pushed its GPUs to the most insane levels (and even then hardly beat Nvidia), which meant that their cards were the loudest and ran the hottest.
I've had some really bad experiences with the 9700 cards. Even today I read about ATi owners suffering with poor durability. Some friends of mine have had the same issues with the 9700/9800 series as well as the 2900 series.
In my case, ATi was good enough to replace my card, yet it crashed again months later. In the end, I had it replaced twice before moving on to the 7800GTX.
That's why ATi cards don't really overclock well, because they are pushed so bloody hard. Plus they are power hungry, and run too hot because of the stress.
I have a feeling that's why the 360s are crashing. I am sure there are other reasons as well, but this is surely one of them.
Any 360 failure stories to share? If not yours, then someone you know?
Also if you have a 360 and haven't had an issue, don't be upset with this thread. Just be happy with your fortune.
edit:
Should mention that I've worked with Square Trade before, and they are a pretty legit company.
Too big sig. 500x80 plzkthx -- Echo
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I think the time when people gave a shit about RROD stories has passed. There isn't a gamer who hasn't already made up their mind on the issue already.
Fuck you Microsoft for the shoddy case design. I love the games you are publishing, but seriously, fuck you.
There really is no risk involved anymore, unless you can't live a short time waiting on the warranty unit to ship back.
best buy sends your 360 in to get refurbed.
to get a new one, you have to have your 360 refurbed 3 times.
the best buy warranty is essentially the most useless thing ever.
Truth be told, I've had more faulty PS3s than I have had faulty 360s.
Launch 360 lasted more than a year before it finally red ringed. It was replaced with an Elite that has had no issues since.
Bought an 80gig PS3 a month or so ago and it was a brick out of the box. My replacement PS3 has just decided to stop playing PS2 games. It will do CDs, DVDs, BDs, PS1, and PS3 games but no PS2. What the fuck?
Also, anyone else think it's funny that a thread with the title along the lines of "MGS4 pushed back, no reason to own a PS3" is forcibly changed for being inflammatory yet this shit slides?
3DS: 1650-8480-6786
Switch: SW-0653-8208-4705
I think the DREs ARE a big problem. The 360 has a piece of shit for a disc drive.
May 2007 - red ringed
May 2007 - EB warranty, red ringed first power up but eventually still worked
September 2007 - red ringed, circle scratches on game make it unplayable, argue with EB to replace it (and they did), used 2nd EB warranty (after going through some BS with them)
December 2007/January 2008 - 360 freezes ever now and again, no red ring
February 2008 - it sits unplugged while I give my other consoles some love (ps2, wii, snes, dreamcast, ds)
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Wait, what? Son of a bitch..
I've personally had one RROD, and I found the warranty replacement to be rather painless. I had mine back in 16 days, and it's been trucking along fine since then. If it dies again, I'll just have to wait another 2-3 weeks. Not a big deal.
Also, the new units on shelves no longer have the problems that lead to the red-ring issue. They're a whole new hardware revision that doesn't get as warm. So not buying a 360 now because of red-rings is just silly.
Well, it was only posted a few minutes ago, I wouldn't worry if I were you.
And to the OP - yeah, the red ring is pretty shitty, but it really isn't the end of the world, my 360 downtime as a result of RROD has been less than 24 hours in over two years of hardcore gaming (woo shop replacement).
Far more shitty is the DRM issue which affects DLC.
This isn't true for mine, considering that my PS3 was dead 4 months in. I had the warranty and took it in and walked out with a new one.
Switch - SW-3699-5063-5018
As long as they have a 360 in stock, they will exchange the 360 at the store. If none are in stock, I can choose to wait ot get a gift card with the valued amount.
I have a friend that has had to take his 360 back to best buy twice. Both times he walked out with a new and got to keep his old hard drive.
where did you hear that?
Not true...I had my first 360 die because of a faulty DVD drive (I kept getting DRE's with brand new games) and I just walked in, handed my broken console to the service desk, went to the games section, picked a new one, and walked out with a brand new 360. They even offered to switch the hard drives if I wanted...but I had already moved all my important saves to 2 memory cards because I didn't expect them to offer to switch out hard drives. I got a sweet HDMI Premium and haven't had a SINGLE problem with it. And the warranty from my old one rolled over to the new 360.
Where did you get this information from?
seriously...
Any how, my 360 busted about 3 months ago (RROD), and about a week ago it started overheating (even though it's in an open space on a hard smooth table).
I wouldn't wory about it to much man, if you want the 360, get one of the newer types,
It probably hasn't, since there hasn't been any news about it on any of the video game news sites.
By the way, it's a good thing you haven't been reading the Smash thread today. :P
Or you aren't willing to put up with the hassle of a product with a high failure rate. Some people are. Some people aren't.
PSN ID: fearsomepirate
I honestly don't really use it that much, so I don't care when I get a red ring.
It hasn't been pushed back.
It was pushed back some time ago. Which, briefly, inspired said name of the MGS thread back then.
So, in short, no bad news, just old reference.
I don't care at all if it's ported anymore. Just so long as I can play it in a few months.
Fine then. No, it hasn't been ported and yes, it's on schedule for a late spring early summer release on the p s triple.
If it breaks, it breaks. I can get a new one for free. Sure it's an annoyance. Hardly ruining my life. And considering the games on the system, worth it in the end.
I'd hate to be one of those people who would not buy the console because of the minor chance of being without it for a month or so. What a horrible place to be, psychologically.
Could Microsoft do better? Yes.
Should we put up with the problem? No.
Should you not buy the console because of it? No.
Should we whine and bitch all day every day for a period of 18 months about it? Nope.
this must be a bb canada thing then. because man did they ever fuck my friend over with that shit. it wasn't until they sent it back for the third time they decided it was unfixable and gave him in store credit for a new one.
Out of curiosity, are there any other pieces of electronica in your household that you'd be fine about crapping out on you for a month? I mean, if your television or your PC or just your internet access took a nosedive for a month, would you be fine with all those?
My computer got stolen. That was a month or two.
Not a really huge deal.
My books are too heavy to steal, and too paper to crash.
Do I think everyone else should think like me? Yes.
Give me a break.
What i find silly about all this "Who cares, So I don't have it for a month" talk you hear from so many ppl is the fact that they defend it with the overlong warranty or that all these great games outwiegh it. Well, what happens when no one makes a fuss about this, they don't really solve the problem and after this long warranty is over it craps out on you again? And when it comes to the "tons of great games" thing, the OP said he had a gaming PC. If you have a gaming PC you don't need a 360, all the great games, except a small few, are also on PC and better on PC.
And the whole "I don't need it for a month, people who can't handle that is sad" comeback is always ridiculous. I did not give Microsoft 500 of my dollars so that I could have my console 9 months out of 12. The real problem is that these 360 usually CONTINUE to die. I have had to send mine in 4 times, and that should not be. If it DOES have to go in, it should go in, be fixed, and then the ordeal should be over.
And if my consoles where ONLY used as a game console, like in the old golden age of cartridges, this would easily be dismissable. But its not just a game console. Its my game machine, my dvd player, my HD-dvd player, and I am not the only person in my house that uses it. My kids also like my consoles and when it goes out I can easily say "Well, I needed to finish that 5th Dune book anyway" but my kids get upset that their favorite little games are taken from them, and THEIR fav movies.
So its alot more complicated than "Oh well, I can go a month without it, whats wrong with YOU!"
My Macbook is probably the only thing I couldn't live without.
But my point was this:
Is it shitty if your 360 breaks, sure. Annoying? very much so.
end of the world? hardly.
the bottom line being a lot of people act like they have been personally assaulted by microsoft for some kind of injustice.
basically, im just sick to fucking death of people acting like noone knows about the RROD problem. threads pop up all the time. i dont think anyone cares at this point.
if you dont care about the rrod, chances are you have a 360 already.
if you were affected by the rrod, chances are you have your replacement 360 back already.
Just.. well, if my 360 crapped out tomorrow and was gone for a month (which is a top end estimate for time anyways) then i would be annoyed sure.
but would i rant about it? post about it? no. id probably play on my ps3 or something.
the point is, for me, and for many, the chance of rrod is far outweighed by the benefits of the console.
there is no further discussion on the subject.
16% chance of having your console taken away for 2-4 weeks vs the games, online and all the other features of the console.
basically, i wish people would shut the fuck up and either buy a 360 or not buy a 360. there is nothing which can be said at this point which hasnt been repeated a billion times. every complaint, every whiny comment every single possible individual bitch has been said by someone else before and well people who dont own a 360, lets say ps3 owners, love to jump in and hark on about how RROD is unacceptable.
we know its unacceptable. microsoft shelled out a billion for free replacements, changed the mechanics and architecture of the console and did a bunch of other things to fix the problem. whining at this point is preaching to the choir. MS already 'solved' the RROD problem as it were. i dont see the need for any more discussion on it.
my gamecube broke more times than my 360 has in the same amount of time.
I guess some people just want to get angry at something sometimes.
Way to paint people who want a working 360 as somehow psychologically unbalanced.
Look, the more I spend, the more I feel as if shit should work. A whole MONTH without my goddamn console? Are you kidding me? That is just unacceptable. I mean, I'm not going to break down, cry, and then proceed to cut myself to teenagers singing to punk music, but I will say to myself, what the fuck did I just spend 300+ dollars on if it can't even work for a year.
But whatever, I guess I'm just psychologically fucked up to expect a product to work. You know how much it costs for something to ship priority mail? 3 Days. I'll happily pay the extra money to have my dvd player, game box, what have you, back.
Oh, and gaming parties. We have that shit bi-weekly. That's the only time I use my consoles, and you know what? I expect them to fucking work when I hit the power button.
Then sell your 360 and buy a more reliable console.
Like I said, reiterating what literally millions of people have already said is only going to get you angry and do nothing to help your situation.
I'm not defending MS, or playing down the RROD. It is an unacceptable situation, I know.
But what I hate is people just constantly whining. There isnt a day goes by where either here or on gaf there is a 'my 360 broke' thread and well, its getting old.
When my 360 breaks, which is will cause its rrod 3 times now and was a launch console, ill send it off like everyone else. will i feel the need to fume and rant online about it to strangers? or phone up MS support and give that guy an earful? nope.