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i can't get my computer to recognize second monitor

heretoinformheretoinform __BANNED USERS regular
edited April 2008 in Help / Advice Forum
Ok, so I got my new computer about two days ago, and its amazing (AMD Phenom Quadcore, 3 gigs of RAM, etc). I cannot seem to get my second monitor to work, however. According to Windows Help, my video card (ATI Radeon HD 2400 XT) supports two monitors since there are two ports for monitors on the back of the computer. I've done everything help has said, but I still can't seem to get my computer to recognize my second monitor (and I know for sure it works by itself). Anyone know whats up?

Thanks.

Socialism is the concrete foundation of America. Capitalism is the flimsy tin shack that sits upon it.
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    MoSiAcMoSiAc Registered User regular
    edited April 2008
    In windows you're gonna either want to go into control panel, or the ati panel that lets you control your screen res, etc. In there there should be options to 'activate' or turn on the other moniter. It should be pretty simple, after that.

    I'm not at a PC that has a setup where I could take screenshots for you or I would.

    MoSiAc on
    Monster Hunter Tri US: MoSiAc - U46FJF - Katrice | RipTen - Gaming News | Los Comics
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    heretoinformheretoinform __BANNED USERS regular
    edited April 2008
    I remember seeing an "enable" button (if thats what you're talking about), and it still doesn't do anything.

    heretoinform on
    Socialism is the concrete foundation of America. Capitalism is the flimsy tin shack that sits upon it.
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    MoSiAcMoSiAc Registered User regular
    edited April 2008
    In control panel, access the display properties. There will be a settings tab. In that tab there should be at least 1 black box, hopefully 2 with the numbers 1 and 2 in it. If you have both make sure they are both set as attached and active. That should be your first step. After that if they are both attached and active, click the identify button to see which number is corresponding to the screen attached to your computer that is working so we know which number we need to get working.

    MoSiAc on
    Monster Hunter Tri US: MoSiAc - U46FJF - Katrice | RipTen - Gaming News | Los Comics
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    heretoinformheretoinform __BANNED USERS regular
    edited April 2008
    I have done that, and "attached each screen." My second monitor is on standby, though, this entire time, no matter how many times I press "apply" or "okay". (and when I identify monitors, the active one gets a big "1" on it while the second monitor remains on standby).

    heretoinform on
    Socialism is the concrete foundation of America. Capitalism is the flimsy tin shack that sits upon it.
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    MoSiAcMoSiAc Registered User regular
    edited April 2008
    Ok then it probably has something to do with your ATI panel if you have that software installed. I dunno how to help you from there if you do have that software installed because I don't have it readily available to look at. I hope someone with a little more ATI knowledge can help you, but you might want to check their website out it might have a part of troubleshooting for just this sort of thing.

    Sorry I can't really help more.

    MoSiAc on
    Monster Hunter Tri US: MoSiAc - U46FJF - Katrice | RipTen - Gaming News | Los Comics
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    heretoinformheretoinform __BANNED USERS regular
    edited April 2008
    MoSiAc wrote: »
    Ok then it probably has something to do with your ATI panel if you have that software installed. I dunno how to help you from there if you do have that software installed because I don't have it readily available to look at. I hope someone with a little more ATI knowledge can help you, but you might want to check their website out it might have a part of troubleshooting for just this sort of thing.

    Sorry I can't really help more.

    All right, thanks anyway.

    heretoinform on
    Socialism is the concrete foundation of America. Capitalism is the flimsy tin shack that sits upon it.
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    embrikembrik Registered User regular
    edited April 2008
    Does the second monitor have dual inputs (like DVI and VGA)? If so, have you made sure you have the correct one selected?

    When you select the second monitor and tell it it's attached, does it stay "attached" after the apply button is clicked?

    embrik on
    "Damn you and your Daily Doubles, you brigand!"

    I don't believe it - I'm on my THIRD PS3, and my FIRST XBOX360. What the heck?
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    heretoinformheretoinform __BANNED USERS regular
    edited April 2008
    embrik wrote: »
    Does the second monitor have dual inputs (like DVI and VGA)? If so, have you made sure you have the correct one selected?

    When you select the second monitor and tell it it's attached, does it stay "attached" after the apply button is clicked?

    No, it doesn't stay attached. What does that mean?

    heretoinform on
    Socialism is the concrete foundation of America. Capitalism is the flimsy tin shack that sits upon it.
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    embrikembrik Registered User regular
    edited April 2008
    It means the video card doesn't see it. Have you rebooted with both attached? If the card's working properly, you may get both displays showing the same thing on bootup, then hopefully windows will recognize it properly.

    embrik on
    "Damn you and your Daily Doubles, you brigand!"

    I don't believe it - I'm on my THIRD PS3, and my FIRST XBOX360. What the heck?
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