Penny Arcade Forums› Games and Technology
The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.

Blue Screen of Death (Gateway Laptop)

Penguin_OtakuPenguin_Otaku Registered User regular
edited May 2008 in Games and Technology
So I'm trying to get some pictures off of my girlfriend's laptop and everytime it gets past the password/user name screen, it goes to the BSoD. Is there anything I can do to get around this? Even the last "good configuration" option is resulting in the error.

Going into safe mode and there's no pictures there, so I don't know what that means.

Thanks for your guys' help.

(Its running Vista if that helps.)

sig-1.jpg
Penguin_Otaku on

Posts

  • leafleaf Registered User regular
    edited May 2008
    Format
    Install XP
    Done

    leaf on
    newsig-notweed.jpg
  • FoodFood Registered User regular
    edited May 2008
    Yeah, but wouldn't formatting delete the pictures, thus defeating the entire purpose he's fixing the computer in the first place?

    edit: Ah, I get it, you're just knocking on vista. There's probably a better place for that.

    Food on
  • djklaydjklay Registered User regular
    edited May 2008
    I don't know Vista at all but from my tech experience not seeing files you know are there are indications of a hard drive dying (in which case they're probably gone). Have you been able to try the usual scan disk? That would be the first thing to try. After that, if Vista has the similar option that Windows XP had, you can reinstall the OS overtop itself so it restores any corrupted system files, which may solve the BSOD. If you are able to get into safe mode but not regular mode that may mean something as simple as corrupted drivers but again could be more serious like (again) the hard drive failing and therefore corrupting your files. You said it's a laptop, do you have a habit of shutting it down, or just closing and picking up and going? If it's the latter, than you may be in for a bad hard drive, the hard drive doesn't always turn off as soon as you think it may in stand by, and then by moving it while the hard drive is spinning then you could have damaged the hard drive. I don't hear of it happening often but it's not uncommon for people that work out of their trucks and drive on bad roads.

    djklay on
  • Star StrykeStar Stryke Registered User regular
    edited May 2008
    If you wanna take the safe route is taking out the hard drive and putting it into an enclosure or device like this (LINK), an option for you. That is usually a route I recommend if your comfortable on taking the drive out.

    Star Stryke on
    sig.gif
    I will not fear, fear is the mind-killer. Fear is the little death that brings total obliteration.. ~ The litany against fear
  • frrserfrrser __BANNED USERS regular
    edited May 2008
    that's great, works well for me

    frrser on
Sign In or Register to comment.
Penny Arcade Forums› Games and Technology