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Broken/Damaged 360 - Please Help
langfor6
Registered User regular
Registered User regular
It hasn't been a good month for my hardware.
First my PSP screen cracked.
Now my 360 is apparently having issues.
I have a friend back home in the US that is having problems finding work. He expressed his desire to play GTA IV but couldn't justify the purchase of a new system and the game while unemployed. Since I bought GTA IV for my PS3 and haven't even turned on my 360 since I finished Mass Effect, I offered to loan it to him if he would pay for the shipping. I sent it USPS because it was the cheapest way to go, and paid money to insure the 360.
He sent me an email today, and told me that the 360 works, but when he turns it on with the HDD attached he gets an error code of E-68. There were no problems prior to shipping, so now I need to know what to do with the system. He's happy with it as is, because he said he'll just buy a memory card to play GTA IV and has no intention of playing anything else.
However, one day I would like to use my 360 again, with the hard drive. The system was purchased in December, so what kind of warranty am I entitled to? Am I eligible to make an insurance claim? One potential issue is that I bought the system here on a military base in Korea. He doesn't have access to military bases in the US so he can't go through the same store. How can I get my 360 working again?
First my PSP screen cracked.
Now my 360 is apparently having issues.
I have a friend back home in the US that is having problems finding work. He expressed his desire to play GTA IV but couldn't justify the purchase of a new system and the game while unemployed. Since I bought GTA IV for my PS3 and haven't even turned on my 360 since I finished Mass Effect, I offered to loan it to him if he would pay for the shipping. I sent it USPS because it was the cheapest way to go, and paid money to insure the 360.
He sent me an email today, and told me that the 360 works, but when he turns it on with the HDD attached he gets an error code of E-68. There were no problems prior to shipping, so now I need to know what to do with the system. He's happy with it as is, because he said he'll just buy a memory card to play GTA IV and has no intention of playing anything else.
However, one day I would like to use my 360 again, with the hard drive. The system was purchased in December, so what kind of warranty am I entitled to? Am I eligible to make an insurance claim? One potential issue is that I bought the system here on a military base in Korea. He doesn't have access to military bases in the US so he can't go through the same store. How can I get my 360 working again?
langfor6 on
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Failing that, file an insurance claim with the postal service. Be warned, though, as dealing with the USPS can be a bitch. If Microsoft can handle the problem, life will be much easier.
I don't know exactly what that means, but in any case I find it hard to believe that MS wouldn't have phone support for international customers.