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H&A has failed me (surprise) - problem with DVI input to monitor

DruhimDruhim Registered User, ClubPA regular
edited June 2008 in Social Entropy++
I decided to give H&A a chance and posted about this over there yesterday. Not a single goddamn reply after 18 hours. Here I know I'll at least get some responses even if they're off topic or abusive and I'll probably even get some useful responses that will help me resolve this.

Ok, I've had this problem for a while but the previous video card I had was a piece of crap GeForce 7700 and I thought maybe the issue was with the piece of crap card. However, I just upgraded to a GeForce 8600GT by PNY and I'm having the exact same issue, so I figure it's something to do with my previous hardware (monitor, dvi cable). The monitor is a 20 inch widescreen from Dell (E207FP). The VGA input works just fine, but when I plug in the DVI input the screen turns blank. Now, if I unplug the DVI input and don't have the VGA cable plugged in, the monitor displays that there's no input. But with the DVI cable plugged in, just blank. Then if I press the menu key on the monitor, it says it's on digital input but is power save mode and the usual jazz about pressing a key or moving the mouse which does absolutely nothing for the monitor.

I am most likely overlooking something that's really fucking simple and obvious to someone who knows this stuff, but I can't for the life of me figure out what I'm doing wrong here.

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Druhim on
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Posts

  • TankHammerTankHammer Atlanta Ghostbuster Atlanta, GARegistered User regular
    edited June 2008
    Is it possible it's your monitor? Have you tried a different DVI cable?

    TankHammer on
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  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    If I knew it was or could be my monitor I wouldn't be asking here would I? And I don't have an extra DVI cable lying around and would rather not go buy one just to test that theory and find it changes nothing.

    Druhim on
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  • WillethWilleth Registered User regular
    edited June 2008
    Fire this over to Moe's Tavern. Perhaps the best place to ask for tech advice would be the forum that gives tech advice, hm?

    Willeth on
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  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    Willeth wrote: »
    Fire this over to Moe's Tavern. Perhaps the best place to ask for tech advice would be the forum that gives tech advice, hm?
    except that reading Moe's rules for that subforum directs me to H&A so fuck that shit, I'm asking SE

    Druhim on
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  • DadouwDadouw Registered User regular
    edited June 2008
    Yeah fuck the other forums

    Dadouw on
  • The Sneak!The Sneak! Registered User regular
    edited June 2008
    Yeah fuck em'

    The Sneak! on
  • STATE OF THE ART ROBOTSTATE OF THE ART ROBOT Registered User regular
    edited June 2008
    We march against H&A at dawn!

    Also Sneak, your sig? too big man. tone it down some.

    STATE OF THE ART ROBOT on
  • The Sneak!The Sneak! Registered User regular
    edited June 2008
    Druhim, I wish I could help you with your problem, but fuck if I know. When you're using DVI input, and turn your PC on, does it display the BIOS information, or can you not even see that?

    The Sneak! on
  • The Sneak!The Sneak! Registered User regular
    edited June 2008
    STATE OF THE ART ROBOT wrote: »
    We march against H&A at dawn!

    Also Sneak, your sig? too big man. tone it down some.

    Done.

    The Sneak! on
  • DadouwDadouw Registered User regular
    edited June 2008
    doo wacka doo wacka doo

    Dadouw on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    Nope, doesn't even show the BIOS at bootup. The screen remains completely blank unless I press the monitor's menu button, then it sayd "Digital input: Monitor in power saving mode press any key, move your mouse, press your computer's power button, sacrifice a virgin at dawn with a knife made from the femur of a goat." but none of those actually work. My computer does boot up normally as I can hear it make all the normal sounds and can even enter my password and log in. I just can't see anything on the monitor. Until I switch back to the VGA cable that is.

    Druhim on
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  • STATE OF THE ART ROBOTSTATE OF THE ART ROBOT Registered User regular
    edited June 2008
    Maybe your DVI input is just fucked?

    STATE OF THE ART ROBOT on
  • TankHammerTankHammer Atlanta Ghostbuster Atlanta, GARegistered User regular
    edited June 2008
    All the computers I have ever owned have been able to connect to DVI right out of the proverbial box.

    Dru, do you think it's because you're old? I mean my parents still have trouble with the television and cable remotes. You should probably shake your cane at it etc etc...

    Honestly though, has this monitor ever given you trouble with this before on any machine? Could you bring it somewhere to test the DVI out on another box? I had a similar problem with my old LCD and I was going crazy trying to configure everything so it would work as a second monitor. I had an expert come in and tool around for awhile and it turned out my monitor was just busted from a prior move. I had to toss it out.

    TankHammer on
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  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    I suppose I'll just have to contact Dell tech support and suffer through some schmuck trying to get me to reformat my hard drive for half an hour.

    Druhim on
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  • STATE OF THE ART ROBOTSTATE OF THE ART ROBOT Registered User regular
    edited June 2008
    Look Sneak you may hate me now, but I just saved you the trouble of Tube fucking your ass with a razor-lined dick.

    STATE OF THE ART ROBOT on
  • WeaverWeaver Breakfast Witch Hashus BrowniusRegistered User regular
    edited June 2008
    On the LCD there should be a little button what looks like a square with an arrow pointing to the right, that is your input selector. Press that.

    Weaver on
  • DadouwDadouw Registered User regular
    edited June 2008
    Jeez, Druhim that sucks, I wish I had the knowledge to help you but I'm a stupid french

    Dadouw on
  • The Sneak!The Sneak! Registered User regular
    edited June 2008
    STATE OF THE ART ROBOT wrote: »
    Look Sneak you may hate me now, but I just saved you the trouble of Tube fucking your ass with a razor-lined dick.

    I've had the same signature since 2003.

    The Sneak! on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    I have pressed that weav. If I have the VGA cable plugged in, it first displays "2: Digital Input" with an otherwise blank screen, then "1: Analog Input" with a normal display.

    If I have the DVI cable plugged in, it shows "2: Digital Input" with an otherwise blank screen, then "1: Analog Input" with an otherwise blank screen.

    Good question though, as I hadn't provided that info in the OP.

    Druhim on
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  • The Sneak!The Sneak! Registered User regular
    edited June 2008
    It's really sounding like your DVI is fucked, Dru. You may need a new monitor.

    The Sneak! on
  • WeaverWeaver Breakfast Witch Hashus BrowniusRegistered User regular
    edited June 2008
    Druhim, looks like your LCD came from a batch that had faulty DVI inputs.

    Go to support.dell.com, do a chat or call them in and get it exchanged under warranty.

    Weaver on
  • WeaverWeaver Breakfast Witch Hashus BrowniusRegistered User regular
    edited June 2008
    http://www.dellcommunity.com/supportforums/board/message?board.id=dim_monitor&message.id=82060&c=us&l=en&cs=&s=gen

    Weaver on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    Ok, thanks for your feedback. I just wanted to make sure I wasn't overlooking something obvious to more savvy people. I'll contact Dell and hopefully this will be relatively painless.

    Druhim on
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  • WeaverWeaver Breakfast Witch Hashus BrowniusRegistered User regular
    edited June 2008
    Typically they ship a replacement monitor to you with a return label for the old one, and you have to have it shipped back within 14 days. You can just use the same box & packing material that they sent the new one in for the return.

    Weaver on
  • VixxVixx Valkyrie: prepared! Registered User regular
    edited June 2008
    absolutely no chance that it's a mobo issue, dru?

    Vixx on
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  • WeaverWeaver Breakfast Witch Hashus BrowniusRegistered User regular
    edited June 2008
    This can't be caused by a mainboard issue

    Weaver on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    Well, I just spent 40 minutes running around in circles between Dell Tech support and customer service to no avail. The system is out of warranty by a couple of months and even though I've pointed out that I had no way of knowing the DVI input was bad using the integrated graphics the machine came with (since there was no DVI output), they're maintaining I have to not only pay for troubleshooting (even though the technical manager practically conceded the monitor is bad) but have to pay for any replacement parts. So it's time to see how I can escalate this further because this will not stand. They sent me a monitor that was bad from the day I got it and they're refusing to cover it on the technicality that I had no way of noticing the problem until I updated my graphics.

    Druhim on
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  • The Sneak!The Sneak! Registered User regular
    edited June 2008
    That really, really sucks, Dru, but keep fighting it, and eventually they'll just get sick of hearing from you and send you a new monitor.

    The Sneak! on
  • RedTideRedTide Registered User regular
    edited June 2008
    The Sneak! wrote: »
    That really, really sucks, Dru, but keep fighting it, and eventually they'll just get sick of hearing from you and send you a new monitor.

    So grandpa Druhim has finally found his cloud?

    RedTide on
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  • FandyienFandyien But Otto, what about us? Registered User regular
    edited June 2008
    Dell is assbutt customer service. I'm sorry to hear that, dru.

    Also, since this is a technical thread, does anyone know if it's possible to find an HDMI-DVI converter for a 360? 'Cus my monitor is HD capable but only does DVI input, and I wanna plug my ecksbawks into it.

    Fandyien on
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  • stimtokolosstimtokolos Registered User regular
    edited June 2008
    I had a similar problem with my monitor, although it is a Benq, and I still had warranty, but it was the plug on the monitor, sometimes that shit just happens. But it seems you've found the problem anyway, good luck with your endeavors dru.

    stimtokolos on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    I'm gonna get all Jimmy Stewart on their ass!

    "Either I'm dead right, or I'm crazy!"

    Druhim on
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  • JavenJaven Registered User regular
    edited June 2008
    Dru, when did you buy the monitor and has this been the case since you first got it or did it just start happening one day?

    But yes, I am willing to bet anything that it's your monitor and not your video card. The same thing happened to mine a while ago.

    Javen on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    When I got the computer it only had integrated graphics with no DVI output as an option, which is why I've been arguing with them it's not my fault I wasn't aware of the problem until I added a better graphics card.

    I guess I should also ask, how big of a deal is this anyway? Would I notice much difference with DVI output compared to VGA?

    Druhim on
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  • JavenJaven Registered User regular
    edited June 2008
    The secondary monitor I use now used to be my primary monitor until the DVI port stopped working. It started when there was a power outage so something in the port must have shorted out or something.

    Javen on
  • JavenJaven Registered User regular
    edited June 2008
    Druhim wrote: »
    When I got the computer it only had integrated graphics with no DVI output as an option, which is why I've been arguing with them it's not my fault I wasn't aware of the problem until I added a better graphics card.

    I guess I should also ask, how big of a deal is this anyway? Would I notice much difference with DVI output compared to VGA?

    It depends on your video card. If your card is a lower model then you won't see a huge difference, but if it's a newer card you're definitely going to see a much higher quality on DVI

    Javen on
  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    It's a PNY GeForce 8600 GT

    Druhim on
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  • JavenJaven Registered User regular
    edited June 2008
    just by looking the fact that it doesn't come with any VGA ports tells me that it's meant to be used with a DVI monitor

    Javen on
  • JordynJordyn Really, Commander? Probing Uranus. Registered User regular
    edited June 2008
    oh my god Druhim graphics card buddies

    Jordyn on
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  • DruhimDruhim Registered User, ClubPA regular
    edited June 2008
    motherfuck

    edit: hi5 Jordyn isn't it a lovely day outside today?

    Druhim on
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