Laptop seems screwed, need help.

limester816

So about a week ago, my Dell XPS m1210 started giving me blue screens of death, it was seemingly at random.. although I did install a firewire expresscard driver. Well two days ago I started getting them every 20 minutes I was on, and so I tried deleting that driver, and also did the system restore, and last known good configuration options. Well, now my screen won't even turn on, I press the power button and the computer lights up (the buttons and such), and even the cd rom drive starts spinning for a little bit, but the screen is just absolutely blank. I've tried taking the battery out for a period of time and putting it back in, and running the computer from just the ac adapter with no battery in, but it just acts dead.

If it helps, I was getting IRQL_NOT_LESS_OR_EQUAL as my error for a while, and then- I think I recall- right before my screen died I got a video driver error in my blue screen.

I'm going to call Dell tomorrow, but I hate customer service and technical support from big companies, so any advice is greatly appreciated.

Oh, perhaps the most important part: the laptop runs on Vista Home Premium, and it's been functioning perfectly for the last year and a half.

Also, when it boots up, I try to access the bios, but the screen doesnt even work, so I'm not sure if I'm there or not.

VThornheart

Did you take out the component that you were installing the new drivers for? (i.e. did you physically remove the card?) I don't know if this'll help... in honesty, if the video isn't even initializing during the boot phase, my guess is that something's gone rotten in hardware land.

My best advice is to tell them what you told us, and be patient with 'em. It sounds like it's something that'd be worth passing back to them if it's under warranty. It could be that something under warranty blew and you'll get a fixed up machine out of the deal.