Can't access... Google?

Osoni

So, as of recently I cannot access any Google webpages. Not Gmail, not Google maps, not even google.com. Yet, nothing stops me from accessing any other site - Yahoo, Penny Arcade, etc. I checked my router settings and my firewall settings - I didn't find anything obvious that would block me from going to google. The last time google worked for me was just before I tried Opera for a little while, then Firefox 3. Then nothing could get me to google. Even with both uninstalled (yes, I'm using IE right now...) google is beyond my reach.

I work IT for a local high school - nothing too complicated over there, but I do know a little bit about computers. I am honestly flabbergasted.

Any ideas? I'd love to be able to check my gmail on my own computer.

Raere

Try a system restore (assuming you have XP+). Something could have messed with your hosts file.

DrFrylock

Please post the results of running these at the command-line:

nslookup www.google.com
ping www.google.com
tracert www.google.com

Osoni

DrFrylock wrote: »

Please post the results of running these at the command-line:

nslookup www.google.com
ping www.google.com
tracert www.google.com

Hey, sorry about the belated reply.

Here's what I get:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\***** ****>nslookup www.google.com
*** Can't find server name for address 192.168.1.1: Non-existent domain
DNS request timed out.
    timeout was 2 seconds.
*** Can't find server name for address 192.168.1.2: Timed out
*** Default servers are not available
Server:  UnKnown
Address:  192.168.1.1

Non-authoritative answer:
Name:    www.l.google.com
Addresses:  64.233.167.99, 64.233.167.104, 64.233.167.147
Aliases:  www.google.com


C:\Documents and Settings\***** ****>ping www.google.com

Pinging www.l.google.com [64.233.167.99] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.233.167.99:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\***** ****>
C:\Documents and Settings\***** ****>tracert www.google.com

Tracing route to www.l.google.com [64.233.167.104]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.

Of course the tracert kept going. No luck.
Any ideas?

DrFrylock

Looks like packets are getting to your router (or whatever your first hop device is there) and then disappearing. Can you plug your computer directly into your DSL/cable modem/whatever to eliminate and it being something up in your router?

Osoni

Ah-ha! You were right - the router was the problem. I went back into the router settings and this time found the problem. I don't know how I missed it the first time! :oops:
I really appreciate your help. Let the world know that DrFrylock is a most helpful dude!