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Lemon Law question?

turpentyineturpentyine Registered User regular
edited August 2008 in Help / Advice Forum
Is it only for cars or will it work for a toshiba laptop that broke for the 3rd time, and is only a few months old?
Thank you

turpentyine on

Posts

  • DarkewolfeDarkewolfe Registered User regular
    edited August 2008
    Lemon laws are, by definition, about cars. They are also on a strictly state-by-state basis. Does your state have laws protecting computer consumers? I don't know, where in the heck do you live? Probably not, though. A quick google turned up this website, which might provide a very basic amount of information that you can use to fuel your own search, specific to your circumstances:

    http://www.computerlemonlaw.com/rights.html

    Darkewolfe on
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  • urahonkyurahonky Registered User regular
    edited August 2008
    Shoulda got that extended warranty!

    ...But really it depends. Where did you buy it? Where did you get it fixed? Those are pretty important. If you got it at Best Buy, and had their techs send it out 3 times, you should be able to talk to a manager and have them do an exchange on it.

    But you have to get a good manager. Otherwise they'll find a workaround.

    urahonky on
  • Brodo FagginsBrodo Faggins Registered User regular
    edited August 2008
    Go over the warranty with a fine tooth comb. My friend had to send in her iBook at least once every two months for three years, and after her warranty expired, her dad read the warranty carefully, and there was a clause about lemons. He printed it out, took it to the Apple store, and got her a brand new MacBook.

    Obviously Toshiba and Apple are different companies, but you should still go through that warranty carefully.

    Brodo Faggins on
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  • TL DRTL DR Not at all confident in his reflexive opinions of thingsRegistered User regular
    edited August 2008
    I feel your pain. Toshiba got me for >$900 on a piece of shit Satellite that nickel & dime'd me to death.

    TL DR on
  • turpentyineturpentyine Registered User regular
    edited August 2008
    I live in new york state. Got it at J&R.

    turpentyine on
  • DaedalusDaedalus Registered User regular
    edited August 2008
    I think NYS has a computer lemon law. Or perhaps that's just Best Buy policy; but I know that my girlfriend's mother got about three free computers from them over the past few years. Lemme see if I can find an actual source.\

    edit: No, I guess that was just store policy. Consider moving to California.

    Daedalus on
  • cooljammer00cooljammer00 Hey Small Christmas-Man!Registered User regular
    edited August 2008
    You could go back and just check. I guess it depends on the warranty.

    side note: Lemon Law? Shoulda called it Barney's Law!

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  • Eat_FireEat_Fire Registered User regular
    edited August 2008
    Most laptop companies have their own policies for lemon laws. However they require the fix'es to be related to the same issue or the same part.

    For example if your 3 repairs were for a broken dvd player, a bad hard drive, and a bad keyboard you would not qualify.

    If your dvd drive broke on 3 occasions and each time it was replaced, then you would qualify.

    Software does not count on most big companies policies. Retailers do not generally have a lemon policy as they are resellers and did not make any of the products that they sell.

    Get your repair notes together and go over them, most repair places like the Geek Squad,etc. Can send your laptop in for replacement under warranty.

    Eat_Fire on
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  • CrashtardCrashtard Registered User regular
    edited August 2008
    What Fire says seems to be the norm. I have a blackberry that's about to get replaced with a completely different phone of my choice because I've had 7 so far. It all depends on your warranty; you need to check that out.

    Crashtard on
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