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The great flood of 08, what happens to my pc? Insurance wise?

SunstrandSunstrand Registered User regular
edited August 2008 in Help / Advice Forum
Hey all, last night it stormed like it was the second coming of zombie Jesus and the basement of my parents house flooded. My parents are gone for a couple of days and I was just wondering how the insurance is going to work. My pc has pretty much seen it's last turn of Civ 4 it got soaked from a cascade of water coming into the basement. What does the insurance company do about computers, it was a top of the line pc a couple of years ago and cost me an arm and a leg when I purchased it. It would be super shitty if the couple of grand I spent on it would only be worth $400 now. Also I had about 2 years of vacation, and family photo's on it, lots were backed up but not all of them, do I tell the insurance dude about them?

Here is a shot of my back yard about 15 minutes into the storm, taken before I spent the rest of the night trying to stop the flooding in the basement and bailing it out.
storm1.jpg

BorderlandsClaptraps.jpg
Sunstrand on

Posts

  • ShogunShogun Hair long; money long; me and broke wizards we don't get along Registered User regular
    edited August 2008
    Does your homeowner's insurance cover floods? Unless your folks are paying for it specifically it probably doesn't. If that is the case you are SOL.

    Shogun on
  • SunstrandSunstrand Registered User regular
    edited August 2008
    Yeah we have full coverage, flood, tornado, etc. it's covered but I just don't know how it works with computers and stuff. I kind of wanted a little bit of an idea what the guy is going to say to me so I don't look like a retard. I don't think we have ever claimed insurance before, so I have no Idea how most of it works. Also pretty much everything that was wrecked is mine, other than the carpet and shit, good thing I moved into my parents basement to save some cash. :(

    Sunstrand on
    BorderlandsClaptraps.jpg
  • ShogunShogun Hair long; money long; me and broke wizards we don't get along Registered User regular
    edited August 2008
    Well it is a good thing your home is completely covered. First things first is to take pictures of everything that is damaged. Take pictures of the basement itself and take pictures of all the items that are damaged and you want replaced. If any of your parents shit needs to get replaced take pictures of that as well. Then begin estimating what you paid for each item. Write everything down and create a good record. You will probably have to wait until your parents return to make a claim since it is their home and their policy.

    Shogun on
  • RookRook Registered User regular
    edited August 2008
    Give them the price you paid for the computer brand new, if you've got receipts, so much the better. Don't go working out second hand values or depreciation, that's their job.

    Rook on
  • SunstrandSunstrand Registered User regular
    edited August 2008
    Awesome thanks, I already moved a bunch of stuff to try and salvage what I could, is that going to affect the pictures at all? Should I have not moved anything before I took the pictures? Should I move anything else until the insurance guy shows up? I've been using the wet dry vacuum to mitigate the damage but it's a pain in the ass due to my bed, desk and treadmill all on the floor.

    Sunstrand on
    BorderlandsClaptraps.jpg
  • ThylacineThylacine Registered User regular
    edited August 2008
    I know nothing about this stuff...but I seriously wouldn't think the insurance company would make you leave everything nasty, wet and exactly where it was. Take pictures. Keep the broken stuff you want replaced, and clean what you can would probably be my recommendation before it gets too musty and moldy down there.

    Thylacine on
  • wallabeeXwallabeeX Registered User regular
    edited August 2008
    It's also worth questioning: How high did the water get on your computer?

    There's a good possibility it just got up to the motherboard and caused a short, which may or may not have trashed the computer. The only reason I point this out is if it only went up a few inches and your hard drive was mounted in the case up by the optical drive, it might be fine. For the sake of not losing those pictures it's worth looking into whether the drive still works.

    wallabeeX on
  • SunstrandSunstrand Registered User regular
    edited August 2008
    The water fell down on the computer, the window well got full and the windows broke. Then about 400 litres of water fell through the window onto the computer, which was on. Then it continued to flow into the basement for another hour, maybe a little longer. The computer was on a table next to my desk, my lcd seems fine same with my speakers. My iPod that was on top of my pc took a shit kicking, the metal casing is separated from the plastic from flying off the pc and hitting the table, it was plugged in at the time so it just swung down and hit the table.

    In short the pc is pretty much fucked, the water was up to the top of my ankles and my iPod is in no condition to play music while I clean up this fucking mess.

    edit: I'll be looking at the drives to see if I can get anything off of them, no harm in trying.

    Sunstrand on
    BorderlandsClaptraps.jpg
  • wmelonwmelon Registered User regular
    edited August 2008
    the drives ought to be fairly safe, as long as you let them dry very well before trying to plug them into a new machine.

    wmelon on
  • I'd Fuck Chuck Lidell UpI'd Fuck Chuck Lidell Up Registered User regular
    edited August 2008
    wmelon wrote: »
    the drives ought to be fairly safe, as long as you let them dry very well before trying to plug them into a new machine.
    there are also places that specialize in recovering data on bad or damaged hard drives

    I'd Fuck Chuck Lidell Up on
  • CrashtardCrashtard Registered User regular
    edited August 2008
    I think someone else said it, but dig out your receipts for your pc if you have them. That will make things much smoother for you.

    Crashtard on
    I pinky swear that we will not screw you.

    Crashtard.jpg
  • CycophantCycophant Registered User regular
    edited August 2008
    As for how much money you'll get for the PC, it comes down to how the policy is worded. Basically whether it's "replacement value" or "actual cash value" (those may not be the actual terms, but it's along those lines) or something else.

    Sometimes a policy will cover the cost to replace the PC exactly as it was. So they won't pay you the thousands of dollars you paid to build it initially, but they will pay you the money to re-purchase the same computer as it is now, or something of similar value. That'd be replacement value.

    Actual cash value is different. It's either the cost that one would expect the computer to be if you were to try and sell it (i.e. that $400 quote you mentioned earlier), or the initial cost of the item minus depreciation.

    Either way, replacement value is usually the better bet, and if you got the "full coverage" plan, that's likely what it is. But you'll really have to check your policy.

    Cycophant on
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  • SzechuanosaurusSzechuanosaurus Registered User, ClubPA regular
    edited August 2008
    Rook wrote: »
    Give them the price you paid for the computer brand new, if you've got receipts, so much the better. Don't go working out second hand values or depreciation, that's their job.

    I'm not sure if they even do that. You'd need a new replacement, not second hand, so the payout I think is a factor of original cost and the cost of a comparably speced PC on today's market. The forum member japan works for an insurance company in Glasgow, I think. One of the members from Glasgow does anyway, I think it was japan. Specific details might be a bit different between wherever you are and the UK, but he can probably give you the general idea of how a PC claim will work.

    Szechuanosaurus on
  • japanjapan Registered User regular
    edited August 2008
    Cycophant wrote: »
    As for how much money you'll get for the PC, it comes down to how the policy is worded. Basically whether it's "replacement value" or "actual cash value" (those may not be the actual terms, but it's along those lines) or something else.

    This.

    The terms (at least in the UK) are "New for Old" and "Indemnity", respectively. Very few companies do Indemnity policies these days, especially for Home Insurance. The reason for this is that Insurance companies pay a whole hell of a lot less money out replacing stuff than paying money for you to do it yourself.

    What will likely happen is that your insurance company will have a company it uses to repair/replace electrical items (they do this because they can negotiate huge discounts because of the volume of business they do. The supplier our company used to deal with was a bigger company than most high street chains, but nobody had heard of them because 95% of their business was insurance replacement). They'll decide what is a currently available equivalent of your computer, and then directly replace it.

    They're supposed to match the spec of your machine like-for-like, in practice they may try to get you to accept less than you might otherwise be entitled to, especially if you built your machine from scratch. Just remember that you're supposed to get something the same as what you currently have, and be prepared to dig your heels in a bit if that's not what you're being offered.

    Do you know who the insurance company is? I could have a look at the wordings.

    EDIT:
    Sunstrand wrote: »
    What does the insurance company do about computers, it was a top of the line pc a couple of years ago and cost me an arm and a leg when I purchased it. It would be super shitty if the couple of grand I spent on it would only be worth $400 now.

    In fact, this is a fine illustration of the reason why insurance companies do new-for-old these days. Most of the high value items people own are things like TVs, computers, laptops, etc, which depreciate like hell. I don't mean any offence when I say this, but I am thoroughly sick of arguing with people who think they're entitled to the purchase price of whatever it is that they're claiming for. Most of the time, the purchase price isn't even considered at all. Consider large plasma/LCD tvs, they've come down in price almost by a factor of ten over the last five years.

    This isn't always the negative people think it is, either. If you own any gold jewellery, it's replacement value is likely 2-3 times more than the it would have been a year or so ago.

    japan on
  • BasarBasar IstanbulRegistered User regular
    edited August 2008
    Hate to be the asshole who brings this up but one thing I would be worried about is whether your parents listed you as an occupant in the house (if you are 18+ that is). That's the shitty system we have in Turkey so hopefully either your parents listed you or you don't have that rule in Canada.

    Basar on
    i live in a country with a batshit crazy president and no, english is not my first language

  • SunstrandSunstrand Registered User regular
    edited August 2008
    Still no insurance guy but they sent over a company that rips all the carpet and water damaged stuff so it doesn't wreck more shit. The insurance company is ING direct, I have no idea what the wording is, the papers are in a safe that needs a key to be opened which I don't have.

    The dude next door to us got it worse than us, he just finished renovating his basement last week, he had his 54" plasma on the ground below where he was going to mount it. His insurance adjuster figured about 40k in damages. So other than my computer and iPod, I lost a crt television, 2 crt monitors a spare computer (an athlon 1800+), a camcorder. The bathroom is fucked too, it is getting gutted tomorrow.

    Thanks for the help everyone.

    Sunstrand on
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This discussion has been closed.