The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.
6 Month Review and I'm in a new position already
1ddqd
Registered User regular
Registered User regular
Background: I quit a job I had at an electricity broker in January and joined a sub-prime mortgage company as a collector for income while I looked for another job. Well, after about 3 months in Pre 30 Day Collections, I was selected to take my friend's (we'll call him 
spot. Currently, B is doing the same job as my boss, but for our sales team. This means an increase in pay and responsibility.
So. When I was approached, my boss (we'll call him F) had all the candidates do a test. I aced it in 20 minutes and (even though he said we could) I didn't need to call for help. I got the position and finished the week as collections. Thank god.
Now, my position is called "Davox Support Technician" and I'm the only one in my department (besides my boss). My work is much different and can be intensive, but I no longer have metrics on which I am tracked. I don't have to worry about making 300+ calls a day and so many "promises to pay" but I have much more accountability. See, I make the "campaigns" that every collector uses to call people. So if I screw up, the company could lose out on a lot of money.
Also, now I do reporting based off the dialer, as well as other random reports (ranking, real-time reports, etc). Before I came into the position, Brandon spent his ENTIRE day doing reports and updating the systems (which, I have to say, are antiquated. Screenshots available to those interested). I've streamlined everything by redesigning the Excel and Crystal reports he used. It takes me less than half the time, which leaves me in an awkward place.
My review is forthcoming and I want to ask for a raise. Considering the extra amount of work, I feel I deserve to be compensated above and beyond what a Pre 30 day collector makes - $30,000 a year. I have full benefits, my hours areeither 5am-2pm or 8am-5pm, the worst being that I work every other weekend. My boss is great and even tries to give me overtime.
TLDR: I do a lot more work than my previous position (which was originally temporary) and want to ask for more money when my review comes up. I'd settle for overtime. How do I go about this?
spot. Currently, B is doing the same job as my boss, but for our sales team. This means an increase in pay and responsibility.So. When I was approached, my boss (we'll call him F) had all the candidates do a test. I aced it in 20 minutes and (even though he said we could) I didn't need to call for help. I got the position and finished the week as collections. Thank god.
Now, my position is called "Davox Support Technician" and I'm the only one in my department (besides my boss). My work is much different and can be intensive, but I no longer have metrics on which I am tracked. I don't have to worry about making 300+ calls a day and so many "promises to pay" but I have much more accountability. See, I make the "campaigns" that every collector uses to call people. So if I screw up, the company could lose out on a lot of money.
Also, now I do reporting based off the dialer, as well as other random reports (ranking, real-time reports, etc). Before I came into the position, Brandon spent his ENTIRE day doing reports and updating the systems (which, I have to say, are antiquated. Screenshots available to those interested). I've streamlined everything by redesigning the Excel and Crystal reports he used. It takes me less than half the time, which leaves me in an awkward place.
My review is forthcoming and I want to ask for a raise. Considering the extra amount of work, I feel I deserve to be compensated above and beyond what a Pre 30 day collector makes - $30,000 a year. I have full benefits, my hours areeither 5am-2pm or 8am-5pm, the worst being that I work every other weekend. My boss is great and even tries to give me overtime.
TLDR: I do a lot more work than my previous position (which was originally temporary) and want to ask for more money when my review comes up. I'd settle for overtime. How do I go about this?
1ddqd on
0
Posts
Obviously, exact wording and the like will depend on you, your boss, your relationship with your boss, etc. I just did this recently myself, and I assure you, I was very uncomfortable as I'm not big on making demands on other people, and that's what asking for a raise feels like to me no matter how much I know I deserve it. In many companies, asking is the only way you're getting a raise. If you're willing to keep doing the job at the same pay, then why pay you more? Your boss is aware of this. Your boss is also asking his boss for a raise when appropriate. He's not going to fire you or punish you for it. If it is, you don't want to stick around there anyway.
...I don't have a job description. So, I dunno if $35k is too much to ask, but that's at the very BOTTOM of what I feel is adequate for my position's responsibilities.
Oh, by the way. Mortgage companies (at least, this one) get really busy EOM. So schmucks like ME come in on LABOR DAY WEEKEND at 5AM to set up dialer campaigns.
Use that to base your request on. I'd recomend against requesting the exact same amount (depending on how strong the taboo is) as that would make it pretty clear you where talking pay with B. I don't know if that would come back to bite you or not, but it could.
As for working labor day... I come in to work at 9pm tonight and don't get off until 8am tomorrow morning.
We should start a club.
Ask B how much he thinks YOU should make in that job.
subtly different -- and can get different answers, too.
This is another thing to ask the boss for. If they don't have one written yet, they need to write one (if there is one written, it may need to be updated since you've made things more efficient), because not having one when there's a disagreement about your duties can be a huge pain for everyone.
Steam BoardGameGeek Twitter