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How do I computer job?
TL DRNot at all confident in his reflexive opinions of thingsRegistered Userregular
Background
I'm currently a college student, about to graduate with a BA in philosophy, and planning on attending law school next year. I am also unemployed, recently laid off from my backbreaking-but-rewarding-in-a-masochistic-sense landscaping job due to unseasonably slow business. I have been unsuccessfully trying to find a job for nearly a month.
Question
What sort of tech-oriented jobs are easiest to break into? I'm looking for something that wants results as opposed to a lot of degrees or certs. I managed to pull in one gig doing a server swap in a McDonalds after closing for $20/hour, which was great but only a one-time thing.
I was thinking about website design or something along those lines, since I'm always on the damn internet anyway and figure I would be quick to pick it up. What's the new hotness in markup language? XHTML?
I just showed this post to Pixels, my live-in web developer boyfriend. His response: "Yeah, I've actually been thinking about becoming an interior decorator, because I spend a lot of time indoors surrounded by furniture."
(He hastened to add that he didn't want to be mean, and that he could completely understand why somebody who spent a lot of time on the internet would be attracted to something like web design as a potential income source).
Levity aside, though, he's right. Web design is an incredibly complicated, constantly-evolving field, and there's a country mile of difference between looking at a website and thinking "I can recognize that this particular site is both attractive and functional" and sitting down in front of Notepad and coming up with an entire attractive, functional site from scratch. Web design draws on traditional graphic design, colour theory, programming, database architecture, typography, user/behavioural psychology, business communications... there's a whole lot more to it than meets the eye. It's also a very expensive field to break into: the Adobe Creative Suite will run you a couple thousand bucks, and if you go the ASP.NET route, certification and licensing can get pricey in a hurry. Other expenses will include typefaces (for example, the Arial family of typefaces costs about $1000 US to use commercially - the version you got with Windows isn't licensed for that), books and trade publications, studio-grade monitors, calibration equipment for those monitors...
Now, you're probably thinking "Whoa, what the hell, I was just talking about slapping together a $200 site for a local business or two!" Which is fair enough, but even then, some of those expenses are unavoidable - if you're doing this for money, you need to be working with licensed software and fonts, or else you're setting yourself up for a potential world of trouble - and the skills required are still the same. It is a tough industry, in every way. Even really good designers have to struggle to find the right balance of aesthetics, compatibility, and usability; the odds of amateurs getting everything right are incredibly low. (There are some really god-fucking-awful websites out there, especially ones done on the cheap for local businesses).
If you're absolutely dead set on doing this, by all means, knock yourself out - there are some great tutorials out there, sites like smashingmagazine.com and w3schools.com have a ton of information. But unless you're the Amadeus Mozart of the online world, web design is not something you're going to be able to pick up in a weekend. Or in a month, for that matter. A year might be long enough for you to be comfortable with the basics, but you'll still be a long way away from being able to do anything with it professionally.
As more of a layman with a little experience in web design, I mostly agree with wasted pixels' and Kate's sentiments. Not necessarily that it's super expensive (you can get by on free, as in, it's more than possible to do using open source software and so forth, it's just harder and may result in lower quality), but that it's a big undertaking and requires, you know. Artistic skills and knowledge, lots of technical knowhow, everything else they said.
Anyway, not to derail, but is the typeface thing really an issue? I thought these personal licenses covered distributing rasterized images or printed documents using the fonts, even commercially, you're just not allowed to distribute the font itself... which you're not doing in any way for most websites.
OremLK on
My zombie survival life simulator They Don't Sleep is out now on Steam if you want to check it out.
Have you talked to the IT department at the law school? Both of the schools I've been to have had tons of student staff working for them at various levels.
Anyway, not to derail, but is the typeface thing really an issue? I thought these personal licenses covered distributing rasterized images or printed documents using the fonts, even commercially, you're just not allowed to distribute the font itself... which you're not doing in any way for most websites.
It's WAY too complicated of an issue for me to get into in any depth, but Kate has requested that I address it, and I pulled my lazy ass all the way over to my computer, SO!
Spoilered to minimize the threadjackage toward the OP.
It's a complicated issue. While the licenses for most bundled fonts (i.e. Arial) don't explicitly FORBID commercial/print use, they don't explicitly PERMIT it, either. Depending on how upright you are about following both the letter and the intent of an agreement, you can make the case either way, "they didn't grant permission, so assume you can't", or, "they didn't say you can't, so go ahead". It's a murky issue that has been debated back and forth several times, and Microsoft has been pretty proactive about not touching the issue (their FAQ page bends over backwards to address redistribution without addressing commercial use).
But here's the thing. Let's say you have a pretty normal batch of default fonts: Arial, Georgia, Tahoma, Trebuchet MS, so on. None of those fonts are any goddamn good for print use (they're all engineered to look good at 11px to 15px), and they're also horribly, horribly incomplete. My copy of the Helvetica Neue family has eight or nine different weights of the font, extended and condensed versions, and italics. The copy of Arial built into XP comes with two weights, and no narrow or extended options. Some of the MS fonts don't even include a proper italic if I remember right, they're just slanted a bit.
So to tl;dr this a bit, it's legally murky as to whether or not you have a right to use bundled fonts commercially (I'd personally say it's unethical), but it's pretty clear that the free fonts included with your PC are woefully inadequate for serious design work.
wasted pixels on
0
TL DRNot at all confident in his reflexive opinions of thingsRegistered Userregular
edited December 2008
No kidding. Well I guess it was silly of me to say that.
Anyway: is there some free or low-cost certification that basically says "knows about computers" so I can find jobs when my resume is nearly devoid of computer-related material, or should I just be putting stuff like "proficient with Windows, MS Office, hardware and software troubleshooting..."?
No kidding. Well I guess it was silly of me to say that.
Nah, not at all, and my intent (by proxy) absolutely wasn't to make you feel bad, I just know first-hand that it's a very demanding, competitive field, and I hate people jump into it thinking they'll pick it up in a few weeks only to feel like they've wasted their time (or worse, decided they're quite good at it).
Anyway: is there some free or low-cost certification that basically says "knows about computers" so I can find jobs when my resume is nearly devoid of computer-related material, or should I just be putting stuff like "proficient with Windows, MS Office, hardware and software troubleshooting..."?
When I was a young pup, A+ was the way to go if you wanted a low-cost piece o' paper saying "I'm absolutely qualified to work on your computers". I'm not sure if that still holds true, but it's well worth looking into.
Anyway, not to derail, but is the typeface thing really an issue? I thought these personal licenses covered distributing rasterized images or printed documents using the fonts, even commercially, you're just not allowed to distribute the font itself... which you're not doing in any way for most websites.
It's WAY too complicated of an issue for me to get into in any depth, but Kate has requested that I address it, and I pulled my lazy ass all the way over to my computer, SO!
Spoilered to minimize the threadjackage toward the OP.
It's a complicated issue. While the licenses for most bundled fonts (i.e. Arial) don't explicitly FORBID commercial/print use, they don't explicitly PERMIT it, either. Depending on how upright you are about following both the letter and the intent of an agreement, you can make the case either way, "they didn't grant permission, so assume you can't", or, "they didn't say you can't, so go ahead". It's a murky issue that has been debated back and forth several times, and Microsoft has been pretty proactive about not touching the issue (their FAQ page bends over backwards to address redistribution without addressing commercial use).
But here's the thing. Let's say you have a pretty normal batch of default fonts: Arial, Georgia, Tahoma, Trebuchet MS, so on. None of those fonts are any goddamn good for print use (they're all engineered to look good at 11px to 15px), and they're also horribly, horribly incomplete. My copy of the Helvetica Neue family has eight or nine different weights of the font, extended and condensed versions, and italics. The copy of Arial built into XP comes with two weights, and no narrow or extended options. Some of the MS fonts don't even include a proper italic if I remember right, they're just slanted a bit.
So to tl;dr this a bit, it's legally murky as to whether or not you have a right to use bundled fonts commercially (I'd personally say it's unethical), but it's pretty clear that the free fonts included with your PC are woefully inadequate for serious design work.
Interesting. Thanks for the info!
OremLK on
My zombie survival life simulator They Don't Sleep is out now on Steam if you want to check it out.
0
TL DRNot at all confident in his reflexive opinions of thingsRegistered Userregular
No kidding. Well I guess it was silly of me to say that.
Nah, not at all, and my intent (by proxy) absolutely wasn't to make you feel bad, I just know first-hand that it's a very demanding, competitive field, and I hate people jump into it thinking they'll pick it up in a few weeks only to feel like they've wasted their time (or worse, decided they're quite good at it).
Anyway: is there some free or low-cost certification that basically says "knows about computers" so I can find jobs when my resume is nearly devoid of computer-related material, or should I just be putting stuff like "proficient with Windows, MS Office, hardware and software troubleshooting..."?
When I was a young pup, A+ was the way to go if you wanted a low-cost piece o' paper saying "I'm absolutely qualified to work on your computers". I'm not sure if that still holds true, but it's well worth looking into.
I checked out the site, and it seems I could ace the test with minimal effort. Now I just have to find $170
Background
I'm currently a college student, about to graduate with a BA in philosophy, and planning on attending law school next year. I am also unemployed, recently laid off from my backbreaking-but-rewarding-in-a-masochistic-sense landscaping job due to unseasonably slow business. I have been unsuccessfully trying to find a job for nearly a month.
Question
What sort of tech-oriented jobs are easiest to break into? I'm looking for something that wants results as opposed to a lot of degrees or certs. I managed to pull in one gig doing a server swap in a McDonalds after closing for $20/hour, which was great but only a one-time thing.
I was thinking about website design or something along those lines, since I'm always on the damn internet anyway and figure I would be quick to pick it up. What's the new hotness in markup language? XHTML?
Any and all feedback appreciated.
Any web design is going to take not only a good understanding of HTML (XHTML is really close to the same) but also a healthy understanding of programming server-side scripting to create dynamic pages.
PHP is the gold standard, ASP a close second, and Ruby on Rails is the framework for professionals.
Learn PHP with... Cake I think its called? After you get a grasp on basic HTML.
HTML would be THEE place to start.
Don't fudge your way though with a Dreamweaver point and click method.
Get down and gritty with the actually script of it.
Build webpages straight outa Notepad.
And if you're going to learn PHP, again, start with something that does't give away things. Go with a program like Notepad++ to start with. It'll help you learn the basics of it quicker.
Once you're in a professional setting, start using professional programs.
You'd also need to understand CSS but that's beside the point.
I'd say you might have some luck trying to get in on an entry level helpdesk sort of deal. Oftentimes it seems like those jobs are willing to give you some on-the-job training on how to troubleshoot things.
If you go to a college, see if they have a computer support department. My school had one and if you had a little computer knowledge you could get a part time job helping people fix their computers. It was a crappy job but unless you have real experience or education in the field, most IT departments won't really have use for you. If you really want to do "tech" stuff you need to get some kind of experience you can use to get your foot in the door of some IT department, and then go on from there. There are people who go to school for any "tech" job, so you will be lucky to get anywhere without either education or experience.
I second the notion of using your school's tech department -- I got a great tech job through them and I had nothing on my resume besides "good with computers."
Another thing you could do is volunteer somewhere to get a bit of tech experience on your resume. That should make it easier to land a job. For example, you could volunteer at a senior center computer lab.
You'd also need to understand CSS but that's beside the point.
I'd say you might have some luck trying to get in on an entry level helpdesk sort of deal. Oftentimes it seems like those jobs are willing to give you some on-the-job training on how to troubleshoot things.
I'd say CSS is a part of HTML. I know it's not really, but to quote Bash.Org
<nero> HTML without CSS is like a gun without ammunition
<nero> you can beat people to death with the butt of a gun, but bullets are so much more efficient
I checked out the site, and it seems I could ace the test with minimal effort. Now I just have to find $170
Thanks a lot for the feedback, by the way.
Depending on how you're thinking of going, MCDST might be valuable as well. It's similar to A+ in skill level, but is more complex and demonstrates skills relevant to working with end users in a support environment. (Rather than A+, which demonstrates familiarity with PCs)
(You can actually use the A+ exams to replace one of the MCDST exams)
With no real background in IT, you're looking at helpdeks starting out, maybe desktop support if you interview well and can show that you somewhat know what you are doing.
You seem to like the idea of web development and you may be able to do that freelance. You'll need a decent portfolio for most customers, though, and imo, it's usually more hassle than it's worth. You'll also want to learn how to program to do any sort of truly modern, dynamic website. PHP, as has been mentioned, is pretty much the standard for ameteur web developers. Personally, I'm not a fan of it. I'm a Perl guy through and through and earn my living doing web development in Perl. I do not recommend having Perl as your primary dev language as the demand is low - I know of 4 companies that are local or semi-local to me that use it for their primary dev language, the only one with more than 15 or so people in the US is Sourceforge, Inc. Today, if I were to pick a high level interpreted language I would probably go with Python. For corporate, professional web developer jobs, most of that stuff is done in ASP.net using C# (and some vb.net) or Java. I see very few web dev jobs listed for the interpreted languages, not even PHP.
The most important thing at this stage is to figure out what you'd like to know and bust your ass learning it. Then learn everything you can related to it.
TL DRNot at all confident in his reflexive opinions of thingsRegistered Userregular
edited December 2008
What sort of companies will have entry- or low-level helpdesk positions?
The more I hear about web design, the less feasible it seems. I'm not looking to learn a new trade, just to improve my existing skillset and use it to generate income while I'm in school.
I think I'm going to ask for the money to get my A+ certification for x-mas. This thread has been very helpful.
I don't know if you've already done this, but look up some info on the A+ test and some sample questions. Last I saw the answers were more memorization than sense - it's not "what does Alt+F4 do?" it's "which of the following keystrokes closes the active program?" Not the sort of question they'd ask really, but it shows the mindset.
Basically you may want to cram a little to make sure.
A+ is now two different exams for the cert at roughly $170 a pop. For entry level positions you should look for local datacenters to apply at although - at least at mine - the new guys get pushed to 3rd shift.
What sort of tech-oriented jobs are easiest to break into? I'm looking for something that wants results as opposed to a lot of degrees or certs.
The first tech job I got entirely on my own (i.e. not with the help of co-op placement staffers at my university) came from a tech-oriented temp agency. They had me do a computer-based test (which was stupidly easy, like "find the Control Panel" easy), then they contracted me out to a company doing a major upgrade rollout for Kraft. It was pretty boring work, involving swapping people's computers and transferring their files and settings to the new system. It paid a half-decent hourly wage, though, it gave me something to put on my resume, and I was able to get a letter of reference from one of the supervisors. From there I went into a variety of tech support jobs. A lot of people start off in support, but if you're motivated and hard-working, there are usually many opportunities to jump from support to other departments. I'm currently working as an Oracle DBA, still on the support side, but about a billion light years from the "help desk jockey" positions I started with.
MrMonroepassed outon the floor nowRegistered Userregular
edited December 2008
Go to local staffing agencies. You're much more likely to be able to pull a full-time or at least medium-term job out of a short assignment through a staffing agency than you are just going door to door.
I spent five months submitting resumes before I just went to a staffing agency. They have me a two-week gig for 80 hours, and my boss asked me to take a full time job after the first week. That was a little over a year ago.
Get a temp job, bust your ass, show you're worth something. It's much more effective than dropping off cover letters.
Oh, and if you do drop off a cover letter, make sure you check it for grammar better than you checked this thread title.
What sort of companies will have entry- or low-level helpdesk positions?
The more I hear about web design, the less feasible it seems. I'm not looking to learn a new trade, just to improve my existing skillset and use it to generate income while I'm in school.
I think I'm going to ask for the money to get my A+ certification for x-mas. This thread has been very helpful.
Do you have any corporate headquarters type places locally? Here in Richmond we've got Capital One, Bank of America, Wachovia, Qimonda (previously Infineon) and Phillip-Morris who all have either a major office building or their corporate headquarters here. They're always hiring entry level phone support and hands on desktop support people.
You'll likely get most of these through local 3rd party recruiters such as Tek Systems, Apex Systems, Robert-Half, etc.
Something like geeksquad is another option, but honestly, a little bit harder to get, I think.
ThomamelasOnly one man can kill this many Russians. Bring his guitar to me! Registered Userregular
edited December 2008
Don't be afraid to look into other fields. I work in security designing CCTV and Access control systems and our industry as a whole is migrating to IP. A lot of traditional installers don't even understand the basics of networking and are looking for people who do know a little bit.
Posts
(He hastened to add that he didn't want to be mean, and that he could completely understand why somebody who spent a lot of time on the internet would be attracted to something like web design as a potential income source).
Levity aside, though, he's right. Web design is an incredibly complicated, constantly-evolving field, and there's a country mile of difference between looking at a website and thinking "I can recognize that this particular site is both attractive and functional" and sitting down in front of Notepad and coming up with an entire attractive, functional site from scratch. Web design draws on traditional graphic design, colour theory, programming, database architecture, typography, user/behavioural psychology, business communications... there's a whole lot more to it than meets the eye. It's also a very expensive field to break into: the Adobe Creative Suite will run you a couple thousand bucks, and if you go the ASP.NET route, certification and licensing can get pricey in a hurry. Other expenses will include typefaces (for example, the Arial family of typefaces costs about $1000 US to use commercially - the version you got with Windows isn't licensed for that), books and trade publications, studio-grade monitors, calibration equipment for those monitors...
Now, you're probably thinking "Whoa, what the hell, I was just talking about slapping together a $200 site for a local business or two!" Which is fair enough, but even then, some of those expenses are unavoidable - if you're doing this for money, you need to be working with licensed software and fonts, or else you're setting yourself up for a potential world of trouble - and the skills required are still the same. It is a tough industry, in every way. Even really good designers have to struggle to find the right balance of aesthetics, compatibility, and usability; the odds of amateurs getting everything right are incredibly low. (There are some really god-fucking-awful websites out there, especially ones done on the cheap for local businesses).
If you're absolutely dead set on doing this, by all means, knock yourself out - there are some great tutorials out there, sites like smashingmagazine.com and w3schools.com have a ton of information. But unless you're the Amadeus Mozart of the online world, web design is not something you're going to be able to pick up in a weekend. Or in a month, for that matter. A year might be long enough for you to be comfortable with the basics, but you'll still be a long way away from being able to do anything with it professionally.
Anyway, not to derail, but is the typeface thing really an issue? I thought these personal licenses covered distributing rasterized images or printed documents using the fonts, even commercially, you're just not allowed to distribute the font itself... which you're not doing in any way for most websites.
It's WAY too complicated of an issue for me to get into in any depth, but Kate has requested that I address it, and I pulled my lazy ass all the way over to my computer, SO!
Spoilered to minimize the threadjackage toward the OP.
But here's the thing. Let's say you have a pretty normal batch of default fonts: Arial, Georgia, Tahoma, Trebuchet MS, so on. None of those fonts are any goddamn good for print use (they're all engineered to look good at 11px to 15px), and they're also horribly, horribly incomplete. My copy of the Helvetica Neue family has eight or nine different weights of the font, extended and condensed versions, and italics. The copy of Arial built into XP comes with two weights, and no narrow or extended options. Some of the MS fonts don't even include a proper italic if I remember right, they're just slanted a bit.
So to tl;dr this a bit, it's legally murky as to whether or not you have a right to use bundled fonts commercially (I'd personally say it's unethical), but it's pretty clear that the free fonts included with your PC are woefully inadequate for serious design work.
Anyway: is there some free or low-cost certification that basically says "knows about computers" so I can find jobs when my resume is nearly devoid of computer-related material, or should I just be putting stuff like "proficient with Windows, MS Office, hardware and software troubleshooting..."?
Nah, not at all, and my intent (by proxy) absolutely wasn't to make you feel bad, I just know first-hand that it's a very demanding, competitive field, and I hate people jump into it thinking they'll pick it up in a few weeks only to feel like they've wasted their time (or worse, decided they're quite good at it).
When I was a young pup, A+ was the way to go if you wanted a low-cost piece o' paper saying "I'm absolutely qualified to work on your computers". I'm not sure if that still holds true, but it's well worth looking into.
Interesting. Thanks for the info!
I checked out the site, and it seems I could ace the test with minimal effort. Now I just have to find $170
Thanks a lot for the feedback, by the way.
Any web design is going to take not only a good understanding of HTML (XHTML is really close to the same) but also a healthy understanding of programming server-side scripting to create dynamic pages.
PHP is the gold standard, ASP a close second, and Ruby on Rails is the framework for professionals.
Learn PHP with... Cake I think its called? After you get a grasp on basic HTML.
Don't fudge your way though with a Dreamweaver point and click method.
Get down and gritty with the actually script of it.
Build webpages straight outa Notepad.
And if you're going to learn PHP, again, start with something that does't give away things. Go with a program like Notepad++ to start with. It'll help you learn the basics of it quicker.
Once you're in a professional setting, start using professional programs.
I'd say you might have some luck trying to get in on an entry level helpdesk sort of deal. Oftentimes it seems like those jobs are willing to give you some on-the-job training on how to troubleshoot things.
Another thing you could do is volunteer somewhere to get a bit of tech experience on your resume. That should make it easier to land a job. For example, you could volunteer at a senior center computer lab.
I'd say CSS is a part of HTML. I know it's not really, but to quote Bash.Org
<nero> HTML without CSS is like a gun without ammunition
<nero> you can beat people to death with the butt of a gun, but bullets are so much more efficient
That about sums it up.
Depending on how you're thinking of going, MCDST might be valuable as well. It's similar to A+ in skill level, but is more complex and demonstrates skills relevant to working with end users in a support environment. (Rather than A+, which demonstrates familiarity with PCs)
(You can actually use the A+ exams to replace one of the MCDST exams)
You seem to like the idea of web development and you may be able to do that freelance. You'll need a decent portfolio for most customers, though, and imo, it's usually more hassle than it's worth. You'll also want to learn how to program to do any sort of truly modern, dynamic website. PHP, as has been mentioned, is pretty much the standard for ameteur web developers. Personally, I'm not a fan of it. I'm a Perl guy through and through and earn my living doing web development in Perl. I do not recommend having Perl as your primary dev language as the demand is low - I know of 4 companies that are local or semi-local to me that use it for their primary dev language, the only one with more than 15 or so people in the US is Sourceforge, Inc. Today, if I were to pick a high level interpreted language I would probably go with Python. For corporate, professional web developer jobs, most of that stuff is done in ASP.net using C# (and some vb.net) or Java. I see very few web dev jobs listed for the interpreted languages, not even PHP.
The most important thing at this stage is to figure out what you'd like to know and bust your ass learning it. Then learn everything you can related to it.
The more I hear about web design, the less feasible it seems. I'm not looking to learn a new trade, just to improve my existing skillset and use it to generate income while I'm in school.
I think I'm going to ask for the money to get my A+ certification for x-mas. This thread has been very helpful.
Basically you may want to cram a little to make sure.
I spent five months submitting resumes before I just went to a staffing agency. They have me a two-week gig for 80 hours, and my boss asked me to take a full time job after the first week. That was a little over a year ago.
Get a temp job, bust your ass, show you're worth something. It's much more effective than dropping off cover letters.
Oh, and if you do drop off a cover letter, make sure you check it for grammar better than you checked this thread title.
Edit: Damnit, poonburger.
You'll likely get most of these through local 3rd party recruiters such as Tek Systems, Apex Systems, Robert-Half, etc.
Something like geeksquad is another option, but honestly, a little bit harder to get, I think.