Internet Issues

Rainbulimic

A friend of mine is using a T-Mobile Mobile Internet USB stick thing with her laptop, but just yesterday she's started having trouble with her connection. She can connect to Pidgin (AIM/MSN/YIM) with no trouble, but websites just don't load. There's no error message, just that loading into oblivion thing.
Any advice?
I used to get a similar problem with only Windows Live connecting, but for the life of me can't remember what I did to fix it.

Corak

I've no experience with such devices, but the universal advice might be "call T-Mobile". No doubt she is not the first person to experience trouble.

Oh, the other universal advice is "reboot, and see if that fixes it."

proXimity

It's possible it's the firewall on her computer, especially if it's a third-party one. I know I've had the same situation on a wire connection and ZoneAlarm. Possibly try disabling or turning off the firewall for a moment, see if that does anything.

Rainbulimic

I'm not actually all too sure it has anything to do with the T-mobile device, however. I used to get similar problems with my normal internet where messenger would connect but Firefox wouldn't. It was usually something to do with 'Work Offline' but that's not solving the problem here.
I'll ask her to turn off her firewall to see if that helps.

fightinfilipino

it could very well be some kind of spyware/malware affecting the browser and nothing else.

have you tried AdAware/Spybot/HijackThis scans at all?

ApexMirage

Have you tried another browser?
Maybe a DNS problem of some sort?

Rainbulimic

Disabling her firewall didn't work. I've asked her to run a Spybot scan, so we'll see how that turns out.
She's tried on both Firefox and IE with no result on either.