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The Framerate Conundrum (Comp. Thread)

GafferGaffer Registered User regular
edited January 2009 in Help / Advice Forum
A bit of backstory before we delve into specs:

The current workstation I'm using was picked up refurbished over the summer for college/pleasure use. I found that it's integrated graphics were more than sufficient to play most games on comfortable settings. I was getting well into the double digits in frames while playing Guild Wars and later Left 4 Dead on pretty High settings with very little choppiness or stuttering. Even Oblivion, ran pretty well on medium-high.

Fast forward to the present and I'm getting poor performance in Left 4 Dead (10-20 Frames) Guild Wars (10-30) and Fallout 3 (~15). Thus far I've defragged drive C, cleaned up old files, run a mem test, changed drivers from new back to the originals the workstation came loaded with. Nothing has yet worked. My brother has a similar machine (supports slightly higher resolution, has slightly faster cpu, more memory) and far outstrips mine (though this was not always the case.) Can't point as to the exact moment I've noticed specs slipping, though I seem to remember good performance before thanksgiving and Fallout 3 (mid-december installed)

I've turned down settings in an effort to up playability of these games, though this effect has been marginal at best (changing graphics sliders in Guild Wars had achieved no difference in performance for me.

Now Specs, courtesy of dxdiag:

Operating System: Windows Vistaâ„¢ Business (6.0, Build 6001) Service Pack 1
System Manufacturer: Dell Inc.
System Model: Precision M6300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2046MB RAM
Page File: 992MB used, 3337MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found


Card name: NVIDIA Quadro FX 1600M
Manufacturer: NVIDIA
Chip type: Quadro FX 1600M
DAC type: Integrated RAMDAC
Display Memory: 1002 MB
Dedicated Memory: 235 MB
Shared Memory: 767 MB


Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.5620 (English)
DDI Version: 10
Driver Attributes: Final Retail


If anybody has any thoughts as to how I could continue troubleshooting this, I would be much obliged. This isn't a traditional PC per se, so information isn't as forthcoming on other tech forums that I've browsed.

Gaffer on

Posts

  • wakkawawakkawa Registered User regular
    edited January 2009
    I would invest in a real graphics card. The quadro isn't meant for gaming, its a rendering station card.

    wakkawa on
  • EriosErios Registered User regular
    edited January 2009
    Sounds like a cleanliness/heating issue. Get some compressed air in that sucker and maybe re-set the heat sink for the CPU. Most likely dust is building up. Also, make sure it is well ventilated.

    Erios on
    Steam: erios23, Live: Coconut Flavor, Origin: erios2386.
  • RookRook Registered User regular
    edited January 2009
    wakkawa wrote: »
    I would invest in a real graphics card. The quadro isn't meant for gaming, its a rendering station card.

    I think you're quite right except this sounds as though it's a laptop (T7250 proc/1600M g/card) On which case I think the only step you have is looking at getting a set of geforce drivers for it which should improve the performance to 8600m/8700m levels.

    However you'll have to look/ask around as to how to do it.

    Rook on
  • MurphysParadoxMurphysParadox Registered User regular
    edited January 2009
    Two major issues with the system:

    1) nVidia's Quadro series is made for workstations, not for gaming. It will not pump out equivalent FPS to a gaming card.
    2) Memory. Current desktops should run a minimum of 2GB with Vista. This is separate from the graphics card, which usually boasts 512MB or more dedicated memory (at least for most gaming cards). You have 2GB, but ~1GB is shared to your graphics card and the card only has a dedicated 236MB. This means your system has less storage space for things like textures and pre-rendered objects, so it has to pull things up and figure them out more often (from the hard drive, which is about two orders of magnitude slower than on-card RAM). Since it is shared, it is also fighting with the OS as to who gets to use it, which takes time to occur. Even delays in tens of milliseconds will affect the FPS of a game since we're talking fractions of seconds per frame.

    Different drivers may help some performance, because they'd be optimized for gaming, but you are talking about some of the most recent games (well, except for guild wars, but the answer to that is easy and described below). There is only so much drivers can give you. Your CPU isn't amazing, but 2GZ is fine enough. Since it is dual core, the game should get the vast majority of one core to itself.

    As for Guild Wars. Any MMO's major bottleneck is the RAM. There are so many textures and special effects and modules and information and it is ALL on demand. That means the system needs a whole lot of RAM to hold everything so that it may run smoothly without having to wait for information to be pulled off the hard drive. I've seen one stick more of RAM increase someone's performance in an MMO from slide-show to video game time and again.

    Now, unfortunately you have a laptop. As for suggestions, you can make sure Windows isn't trying to do things behind the scenes while you play which may consume RAM. Make sure your virus scanner (if you have one) isn't in "scan everything that is being read or written before letting it complete" super paranoid mode. Make sure you aren't doing anything else, like ripping DVDs or listening to music or even running iTunes. Heck, if possible, make the game you are playing the only running process (or as near as you can manage). Any extra RAM will help and most laptops make adding RAM relatively simple.

    I'd also recommend changing your page file setting. Give it 3GB min AND max (3072 MB). If the system has to pause to grow a page file, it will cause a performance hit. You also want it to be larger than your total RAM by 1.5-2x so that, if ever necessary, the entire block of RAM can be dumped (FYI - page file is a place on the hard drive where windows can dump RAM data temporarily, instead of simply overwriting it. It is still slow because it is the hard drive, but it means the system won't need to recalculate the data all over again). I don't know exactly how to set this in Vista (still have XP myself), but it should be easy to find instructions.

    If you could post the same data from your brother's computer, we could give some info on why the performance is different.

    MurphysParadox on
    Murphy's Law: Whatever can go wrong will go wrong.
    Murphy's Paradox: The more you plan, the more that can go wrong. The less you plan, the less likely your plan will succeed.
  • GafferoGaffero Registered User regular
    edited January 2009
    Seeing as I'm his brother, I'll post my specs:

    Operating System: Windows Vistaâ„¢ Business (6.0, Build 6001) Service Pack 1
    System Manufacturer: Dell Inc.
    System Model: Precision M6300
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
    Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 3070MB RAM
    Page File: 992MB used, 5360MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10


    Card name: NVIDIA Quadro FX 1600M
    Manufacturer: NVIDIA
    Chip type: Quadro FX 1600M
    DAC type: Integrated RAMDAC
    Display Memory: 1523 MB
    Dedicated Memory: 243 MB
    Shared Memory: 1279 MB

    Current Mode: 1920 x 1200 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dum.dll,nvwgf2um.dll
    Driver Version: 7.15.0011.7575 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 5/7/2008 14:59:00


    We have tried using compressed air to push dust out and improve ventilation. I guess he'll try adjusting his page file and see what happens, though he seems to feel that his performance is taking a hit from system processes/hard disk activity though the task manager never seems to show anything unusual.

    Gaffero on
  • GafferGaffer Registered User regular
    edited January 2009
    Seeing as my brother covered a bit there, I'd add that I think a key difference between our rigs is that I have Norton Anti-Virus running and he doesn't ( I need it for my college network, he's joining the same university network in a few weeks and has yet to place an AV suite on his machine.) Trying to disable it entirely is exceedingly difficult; the best I can manage is disabling the auto-protect stuff while I play, though this hasn't seemed to have made any difference.

    Gaffer on
  • GafferGaffer Registered User regular
    edited January 2009
    Tried uninstalling Norton and adjusting page file size. Neither did the trick for me. Stilling getting atrocious framerate in Guild Wars (a game which isn't too difficult to play on high settings on less than new hardware.)

    I think I'll try looking into heat/fans next. Thoughts?

    Gaffer on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited January 2009
    Download Speedfan and check your temps.

    Ramen Noodle on
  • GafferGaffer Registered User regular
    edited January 2009
    GPU - 62C
    Cores - 60C

    This is idle (not good methinks; getting bros info right now). Not good methinks.

    His (after closing out of playing Oblivion to dl the app)

    GPU @57C
    Cores @~36C

    Edit: Jumping to about 70C under load during Guild Wars. Looking for a away to check how my fans are operating before I think about opening the workstation up.
    Edit Two: GPU resting at about 60, Cores now at 52. Speed Fan isn't giving me info on fan speeds. Perhaps my hardware doesn't support this?

    Gaffer on
  • MurphysParadoxMurphysParadox Registered User regular
    edited January 2009
    Hmm, well Gaffero's RAM is a full GB more than your's and his graphics card has 50% more shared RAM. Like I said, with MMOs, available RAM is key. There's a certain amount needed (different on different games) where anything less has a major performance hit (specific not enough to hold the most common graphics, causing you to have to constantly be hitting the hard drive).

    Hmm, core temperature shouldn't be that high. His processor is better by ~20%, which definitely will help, but I wouldn't really assume it would affect things by that much (not causing a +24 C temperature jump). Are your fans running? Do they sound as loud as his when playing a game? It could be that something is up with the power settings and your fans simply aren't being cranked up when they are supposed to - the heat may then cause the CPU to downclock in order to prevent system melting... unusual method but fully possible.

    Another thing I just noticed as that your BIOS is a different version. I'd go see if you can find information on the fixes in 1.10 A09 over A08 and see if there's anything mentioned that may even vaguely be related to performance. Another option is to see if you can find any CPU testers that may be able to verify that it is actually running at the stated 2.0GHz. Check if there's anything that came pre-installed, or on some system disc, or online, that can check that and if there is any performance stepping.

    Out of curiosity, are you plugged into a wall when playing?

    MurphysParadox on
    Murphy's Law: Whatever can go wrong will go wrong.
    Murphy's Paradox: The more you plan, the more that can go wrong. The less you plan, the less likely your plan will succeed.
  • Randall_FlaggRandall_Flagg Registered User regular
    edited January 2009
    it sounds like your problem is the framerate

    Randall_Flagg on
  • GafferGaffer Registered User regular
    edited January 2009
    Okay,

    1). I play with battery charger plugged in on high performance settings (as does Gaffero)
    2). I'm betting the heat is causing some of the downclocking. Speedfan isn't helping me get info on my fans, so I'll poke through BIOS again to see if it's in there.
    3). Aftermarket cooling options?

    Gaffer on
  • MurphysParadoxMurphysParadox Registered User regular
    edited January 2009
    3) For a laptop? Not to my knowledge (at least not that would be doable without breaking open the case and voiding all warranties).

    MurphysParadox on
    Murphy's Law: Whatever can go wrong will go wrong.
    Murphy's Paradox: The more you plan, the more that can go wrong. The less you plan, the less likely your plan will succeed.
  • GafferGaffer Registered User regular
    edited January 2009
    I was thinking external cooling sources ala cooling pad. I did a quick search on Newegg, but haven't decided to do anything until I can figure out how my stock cooling is running right now. Fan speeds are MIA in the BIOS. I'll have to continue dealing with this later, but thank you for all the help presented thus far.

    Gaffer on
  • GrobianGrobian What's on sale? Pliers!Registered User regular
    edited January 2009
    A guy I worked with had some sort of cooling pad for his laptop and it worked fine. The downside of those things is that they are mostly USB-powered and draw too much power over the bus. On the other hand most external drives also do that and nobody complains over those, so if you think the temperature is a problem, then try it. Is your laptop getting hot on the underside?

    Grobian on
  • GafferGaffer Registered User regular
    edited January 2009
    Picked up a laptop cooling pad today while I was out. Yes, the underside was getting a bit warm. System seems to be running cooler thus far, but I need more than 15 minutes worth of data to consider.

    Still can't find info about stock fans on this system even after updating BIOS, thoughts? I want to make sure I'm doing everything possible to keep this system cool if the damage isn't already done.

    Gaffer on
  • GafferGaffer Registered User regular
    edited January 2009
    Another bit of info to tag on here.

    At the tail end of my Left 4 Dead session today, I began experiencing artifacting and jagged textures and periods of time where I was unable to move yet my teammates were unaffected. The GPU temp has been crossing 80C under load whereas the CPUs are about 60C constant


    Suggestions as to how to proceed?

    Gaffer on
  • GrobianGrobian What's on sale? Pliers!Registered User regular
    edited January 2009
    80°C should be ok (although high) for desktop video cards. I don't know about mobile, though. Artifacts point to video card problems.

    Maybe try if RivaTuner gives you any information about the video card fans? (Stay away from the overclocking options, of course)


    Didn't nVidia just release all-purpose drivers for mobile video cards? (like forceware for desktops)? That's also worth a shot.
    /edit: meh, http://www.nvidia.com/object/notebook_drivers.html says it's not for Quadro FX.



    For general performance (unrelated to heat etc) get more RAM, like MurphysParadox said.

    Grobian on
  • Seattle ThreadSeattle Thread Registered User regular
    edited January 2009
    Your fans are busted. You can replace them, but you will likely need to order the parts from Dell. If you don't know how to open a laptop, I would strongly suggest sending it to Dell for repairs over anything else.

    Do not continue to use it. The thing is overheating, and any further use could fuck it up beyond repair.

    Seattle Thread on
    kofz2amsvqm3.png
  • GafferGaffer Registered User regular
    edited January 2009
    I'll probably be phoning Dell about this tomorrow if time permits. Updates ( I hope) to follow.

    Edit: Still under warranty as far as I can tell

    Gaffer on
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