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Straightforward iPod Touch question
Mike Danger
"Diane..."a place both wonderful and strangeRegistered User regular
"Diane..."a place both wonderful and strangeRegistered User regular
I got an 8 GB first generation Touch with my MacBook when I bought the laptop for school. However, in the time since I've had it, the lock switch has become less and less sensitive, to the point now where I have to click it multiple times in order for it to lock.
It's still under the one-year warranty--does that warranty cover this, though?
It's still under the one-year warranty--does that warranty cover this, though?
Mike Danger on
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A button not longer working properly isn't normal wear and tear. By-the-by, I once lent on a fence with my iPod in my pocket, cracking the screen, and Apple replaced it under warranty. They seem to be pretty good about these things.
I had a completely opposite experience. I have (had?) a 2nd gen ipod touch. A few months ago there were some problems with it, where it would not turn on, it would turn its self off, and eventually would not even connect to itunes (the problems started off kind of bad, then over a month turned the ipod into unusable). Eventually (after calling twice) Apple told me to send it in (at a price tag of 30 bucks) so they could "probably replace it". After I sent it in, they immediately sent it back because they found an incredibly tiny (they even admitted themselves that it was tiny) dent in the back. They considered this "accidental abuse" or whatever other BS term. They then refused to repair it, even though I am positive the problem with the ipod had nothing to do with the dent (they said they won't even see what the problem was because there was a dent).
After much much hassle and time I got them to make an exception and send me a new ipod which I will hopefully be receiving in the next couple days. Oh yeah, and all this happened within 6 months of me purchasing it brand new. So, don't expect them to repair it for free or even honor the warranty. (as you can tell my experience left me with a really bad taste of apple in my mouth) But on the other hand, if you put up enough fuss about it, they might give in.
good luck!
I don't think I've exposed it to anything that could damage it, but I did put it in my back pocket Sunday and sat on it so maybe that's something. Again, everything except the battery works so I assume it's just bad timing. I wouldn't even be asking if the change wasn't so sudden.
My battery was slowly dying within the first year of warranty on my Touch and they replaced it then and there.
Well, I lie, it wasn't in the first year. I'd bought Applecare just before my 1 year warranty expired but there was a mixup or something when I was registering it and it never showed up on my account. Fast forward a couple months and my iPod goes south. I take it in to get it fixed and the guy says I don't have applecare, but it's ok, my warranty wasn't that expired and he'd replace it on the spot. This was at the Apple store in downtown Vancouver.
They cast a shadow like a sundial in the morning light. It was half past 10.