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Made an eBay Purchase, Seller got Booted (SOLVED)

The Crowing OneThe Crowing One Registered User regular
edited April 2009 in Help / Advice Forum
So I recently made the decision to get "into" Pokemon.

Long story short, I purchased both Diamond and Pearl from an eBay seller at a pretty cheap (but consistent for the item) price. I make my payment and sit back to relax and await the games arrival.

No rest, it seems. The seller was removed from eBay for an unspecified breach of conduct shortly after (one day) I made my purchase and sent my money via Paypal. Now I received an email from the seller after the account was removed asking not to open a Paypal dispute and that my order would be there in 18 days. In addition they sent a link for a new, non-eBay store which seems up and running and I can't find any scam reports (www.ex-audio.com.) So now I have a purchase with no tracking number, no proof of shipping or anything. I sent an email to eBay asking for advise and they replied that I should go ahead and open a dispute with Paypal to recover my money.

I then sent an email to the seller advising that if I was not furnished with a tracking number or other proof of shipping I would be opening a dispute within 24 hours.

Any advise? I suspect the smart thing is to open the dispute and get the ball rolling there. The only suspect part of the transaction was the 1) lack of tracking/shipping proof and 2) the removal of the eBay account.

Anything else I should be doing? Should I say "screw them" and just open the dispute?

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The Crowing One on

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    SpherickSpherick Registered User regular
    edited April 2009
    I would say wait and see if they provide a tracking number and if they do not immediately have one within the next 24 hours, contact PayPal and open a dispute. Keep any emails from him/paypal/ebay and get your money back

    Spherick on
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    SpawnbrokerSpawnbroker Registered User regular
    edited April 2009
    You should open a dispute, the seller is trying to get you to wait the 30 days so you can't open a dispute any more, and screw you out of your money.

    Spawnbroker on
    Steam: Spawnbroker
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    The Crowing OneThe Crowing One Registered User regular
    edited April 2009
    You should open a dispute, the seller is trying to get you to wait the 30 days so you can't open a dispute any more, and screw you out of your money.

    This is my fear, but I figure giving them 24 hours to make things right isn't going to hurt me in the long run. I'm only about 5 days out from purchase, so there's plenty of time if things get really sketchy.

    I mean, I'm not as concerned about being scammed, here. It was eBay that removed the seller not them. I'm willing to give the benefit of the doubt but opening a dispute seems cautious and smart. My hope is that a package will arrive this week and I'll be fine.

    The Crowing One on
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    bowenbowen How you doin'? Registered User regular
    edited April 2009
    Why do you think eBay removed them? I'm sure it wasn't because they were nice and trustworthy.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
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    EndomaticEndomatic Registered User regular
    edited April 2009
    They weren't removed for no reason, open a bloody dispute man. You can get the games from someone else who is more trustworthy. You may have to pay more. Better this than losing your money and still not having the games.

    The fact that they pointed you to some "newly opened e-bay like site" should be a massive red flag.
    Even if it somehow is legit, better to be careful.

    Endomatic on
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    RUNN1NGMANRUNN1NGMAN Registered User regular
    edited April 2009
    Are there DS games? Because DS games on eBay are as likely as not going to be pirated. Even if he did send you what you ordered, there's a good chance you're going to get a pirated game.

    RUNN1NGMAN on
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    TopweaselTopweasel Registered User regular
    edited April 2009
    24 Hours should be good enough to see if you get the tracking info. I know that he got booted from Ebay but that is between him and Ebay, the purchase of the stuff you bought is between you and him. Let him do right by you before you potentially lock out his account (which could be his checking account and storage for all of his income). This is why I don't like Paypal and ebay.

    Topweasel on
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    Teslan26Teslan26 Registered User regular
    edited April 2009
    If there is a time limit on the dispute process (you said 30 days?) then simply use that as a tool.

    You have another 25 days by your own admission, so give him a week if you like - it will make no difference (as I understand it) to pay pal returning your money?

    On the other hand, you equally lose nothing by pressing 'ctrl-z' and undoing the whole thing with a quick dispute and buying elsewhere.

    Teslan26 on
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    The Crowing OneThe Crowing One Registered User regular
    edited April 2009
    Topweasel wrote: »
    24 Hours should be good enough to see if you get the tracking info. I know that he got booted from Ebay but that is between him and Ebay, the purchase of the stuff you bought is between you and him. Let him do right by you before you potentially lock out his account (which could be his checking account and storage for all of his income). This is why I don't like Paypal and ebay.

    This is my basic line of thinking. Even so...
    RUNN1NGMAN wrote: »
    Are there DS games? Because DS games on eBay are as likely as not going to be pirated. Even if he did send you what you ordered, there's a good chance you're going to get a pirated game.

    I never even considered this. I'm going to open a dispute soon and see if I can pick these up from EB. I mean, playing tonight would be wicked cool.

    The Crowing One on
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    oncelingonceling Registered User regular
    edited April 2009
    Teslan26 wrote: »
    If there is a time limit on the dispute process (you said 30 days?) then simply use that as a tool.

    It's 45 days from the payment date (regardless of when the purchase was, its the payment date).

    onceling on
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    The Crowing OneThe Crowing One Registered User regular
    edited April 2009
    I'm opening a dispute and letting the seller know that I don't want the items due to the eBay issues.

    I have copies on hold at my local EB.

    The Crowing One on
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    evilmrhenryevilmrhenry Registered User regular
    edited April 2009

    From http://www.ex-audio.net/shop/about.html

    Established in Vancouver Canada (1992) and headquartered in Hong Kong (2003)...

    You are almost certain to get a game, but it is also almost certain to be a bootleg.

    evilmrhenry on
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    ButtcleftButtcleft Registered User regular
    edited April 2009
    Hong Kong is a major NO when it comes to ebay.

    I'd file that dispute right now.

    Buttcleft on
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    The Crowing OneThe Crowing One Registered User regular
    edited April 2009
    Dispute opened.

    I no longer want these games from this seller. I'll be picking them up at EB on my way home from work.

    Thanks, everyone.

    The Crowing One on
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This discussion has been closed.