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Amazon: Hiding Feminists and Gay People - Blame France

QuidQuid Definitely not a bananaRegistered User regular
edited April 2009 in Debate and/or Discourse
So for those of you that don't read chat, Cat posted this.
If you haven’t seen this story yet, it’s truly despicable. Amazon.com has been quietly delisting certain books they have deemed “adult”, which is a term they use to mean “offensive to the patriarchy”. (Apparently, sexists are children, an assessment I can deal with.) Amazon still sells the books, but they aren’t listed in sales ranking, aren’t being generated by the recommendations widget, and often don’t even come up when you search for them. And when I say that the barometer is how much the book buys into the assumption, “Women are equal to men and gays are equal to straight” and not the actual sexual content, I’m not joking. People are tallying up who is and isn’t victimized---feminists are dinged but pornographers aren’t; books about lesbian parenting and other non-sexual aspects of gay life are dinged, but books about how to “cure” homosexuality aren’t; Anais Nin is dinged, but Henry Miller isn’t. By removing these “adult” books, conservative books get more than their fair share of the searches, and now if you search for “homosexuality”, the first book you get is a guide on preventing your kids from being gay. (My advice: Don’t have kids and you don’t run that risk, homobigots.)

The offenses are being chronicled on Twitter, using the tag #amazonfail. It’s the number one trending topic on Twitter right now, with seemingly hundreds of tweets per minute speaking out about the censorship and chronicling the victims. You can read it here.

Many friends of Pandagon are victims. So far, Jessica Valenti’s seen a couple of books get de-listed (you can’t even pull up Full Frontal Feminism on a search for exactly that term), and Heather Corinna’s inclusive approach to adolescent sexuality has been de-listed, while more homophobic titles on the same subject are up. Trish Wilson has also been a casualty of the censorship. Anti-rape book Yes Means Yes is gone, and there’s even a book about preventing teen suicide that’s been de-listed. Here’s a list of the books. Playboy centerfolds and Girls Gone Wild are safe, even if depressed teens are less so.

I smell a right wing letter-writing campaign. I checked the websites of the usual suspects---AFA, Focus on Family, and CWA---but haven’t seen anything. But I would be shocked if Amazon weren’t reacting to an organized campaign from some right wing organization. If you have any ideas or tips about who could be behind this, please leave them in comments. Amazon’s never been an especially censor-happy or conservative organization (the CEO is a big time Democratic donor, which doesn’t mean “not a bigot”, but also makes this policy more surprising), so I would bet a good amount of money they’re getting pressured on this.
Essentially Amazon is delisting certain books it deems "adult". These books are still on Amazon, just significantly harder to find. Now this might not seem so bad at first to some people, but it turns out they're delisting books about feminism and homosexuality while leaving books about "curing" homosexuality and pornography alone. Also worth note that this is entirely on America's site. Canada's site has no such issue. For example:


Amazon.com (USA) search on "homosexuality"


Amazon.ca (Canada) search on "homosexuality"



WTF Amazon?

Edit: Amazon's corporate e-mail address

Quid on
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Posts

  • redxredx I(x)=2(x)+1 whole numbersRegistered User regular
    edited April 2009
    Quid wrote: »

    I don't think I can do business with a company that sends that kind of message as a result of pandering to small minded people. My money doesn't fucking matter, and it's just a damn online bookstore. There's bigger problems in this country that are the cause of shit like this. But... I really don't know. That's just fucking vile.

    redx on
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  • SageinaRageSageinaRage Registered User regular
    edited April 2009
    Is this actually an Amazon employee making these decisions, or is it just an automatic feature where users mark certain materials as 'adult'?

    SageinaRage on
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  • FencingsaxFencingsax It is difficult to get a man to understand, when his salary depends upon his not understanding GNU Terry PratchettRegistered User regular
    edited April 2009
    Someone is about to be very, very, fired.

    Fencingsax on
  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    Is it Amazon doing this, or users on Amazon doing it? What I mean to say is, are conservative chucklefucks pulling a /b/ maneuver and spamming the site with bullshit tags and reviews somehow?

    Henroid on
  • Robos A Go GoRobos A Go Go Registered User regular
    edited April 2009
    I'm not convinced that Amazon's overall policy on materials on the subjects of sexuality and feminism have changed. If you do a search for the word "gay", the preferred term, you get all sorts of gay movies and products, some of which are clearly adult in nature.

    Searches for "feminism" and "feminist" both yield pro-feminist books.

    My guess is that someone just fucked up. or someone is screwing around.

    Robos A Go Go on
  • ShadowfireShadowfire Vermont, in the middle of nowhereRegistered User regular
    edited April 2009
    Henroid wrote: »
    Is it Amazon doing this, or users on Amazon doing it? What I mean to say is, are conservative chucklefucks pulling a /b/ maneuver and spamming the site with bullshit tags and reviews somehow?

    Shadowfire on
  • The CatThe Cat Registered User, ClubPA regular
    edited April 2009
    Is this actually an Amazon employee making these decisions, or is it just an automatic feature where users mark certain materials as 'adult'?
    Seems to be somebody screwing with the database

    you can still find titles if you're careful, but subject search results are very very circumscribed

    the basic criteria seems to be that if a frat-boy stereotype would be grossed out by it, you're going to have trouble buying it.

    The Cat on
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  • KenninatorKenninator Registered User regular
    edited April 2009
    Fencingsax wrote: »
    Someone is about to be very, very, fired.

    We can only hope.

    Kenninator on
  • The CatThe Cat Registered User, ClubPA regular
    edited April 2009
    Shadowfire wrote: »
    Henroid wrote: »
    Is it Amazon doing this, or users on Amazon doing it? What I mean to say is, are conservative chucklefucks pulling a /b/ maneuver and spamming the site with bullshit tags and reviews somehow?
    Its not that. the books have been removed from sales rankings and such. that has to be internal.

    The Cat on
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  • KalTorakKalTorak One way or another, they all end up in the Undercity.Registered User regular
    edited April 2009
    Wow... this is going to have to be fixed before i order anything from Amazon (and I've bought a lot of shit from them in the past year).

    Those two searches are appalling.

    KalTorak on
  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    The Cat wrote: »
    Shadowfire wrote: »
    Henroid wrote: »
    Is it Amazon doing this, or users on Amazon doing it? What I mean to say is, are conservative chucklefucks pulling a /b/ maneuver and spamming the site with bullshit tags and reviews somehow?
    Its not that. the books have been removed from sales rankings and such. that has to be internal.

    Hrm. Who and how can we contact at Amazon to get this brought to light? I don't like the idea of something good on the internet being dragged down with this kind of bullshit.

    Henroid on
  • DuffelDuffel jacobkosh Registered User regular
    edited April 2009
    Why would amazon - as in, the company - restrict certain topics? You would think they would want to sell every book they could, and if there were some sort of campaign to get these books removed we'd know about it by now. I've never heard of anyone doing such a campaign to, say, Barnes and Noble.

    I'm guessing this is either someone's idea of a joke, or a mid-level employee who is doing this without authority from the company.

    Duffel on
  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    Another question - How long has this been going on?

    Henroid on
  • The CatThe Cat Registered User, ClubPA regular
    edited April 2009
    Duffel wrote: »
    I'm guessing this is either someone's idea of a joke, or a mid-level employee who is doing this without authority from the company.
    I'm banking on the latter, especially since they had no problem introducing adult content products, and not just books, and that there's never been a problem with progressive works on the site before. And it happened on easter.

    The Cat on
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  • ShadowfireShadowfire Vermont, in the middle of nowhereRegistered User regular
    edited April 2009
    Picked up by The Consumerist:
    This holiday weekend, Amazon quietly made some changes to their sales ranks, removing selected gay and lesbian books from the site-wide rankings and from some search results. What books were "selected" and speculation as to why they were selected has led to an online uproar.

    Besides the one thing they have in common, the de-ranked books are all otherwise diverse, ranging from romance novels to serious nonfiction books; policy analysis to teen novels. Amazon should have learned by now that they really can't do this sort of thing these days unnoticed.

    When author Mark Probst noticed popular gay romance novels disappearing from the sales rankings and contacted Amazon about it, they explained their logic thusly:

    In consideration of our entire customer base, we exclude "adult" material from appearing in some searches and best seller lists. Since these lists are generated using sales ranks, adult materials must also be excluded from that feature.


    Oh. Well, that explains it...hey, wait a minute! Why are books with little to no sexual content flagged as "adult" and losing their position in the sales ranks? Why do much dirtier books about heterosexual characters or people still have their sales rank? What, exactly, is Amazon up to here? It's unclear, and that's making people mad.

    Writers on Livejournal are building a comprehensive list of de-ranked books, and a Google bomb campaign is also afoot. I can't wait to see how very seriously Amazon will take this tomorrow.

    But hey, at least all books about homosexuality haven't been removed from search results:

    Shadowfire on
  • MuddBuddMuddBudd Registered User regular
    edited April 2009
    Henroid wrote: »
    Another question - How long has this been going on?

    It looks like Feb. at least, from what I've read so far. So this has gone on several months now, quietly.

    I really want to hear an explanation for this, but I'm betting on the 'conservative groups gaming the system' theory. Either through tagging or some sort of organized letter campaign or something.

    MuddBudd on
    There's no plan, there's no race to be run
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  • deadonthestreetdeadonthestreet Registered User regular
    edited April 2009
    I've already sent them an email telling them I won't be purchasing anything from them until this is fixed. You should all do the same.

    deadonthestreet on
  • ButtcleftButtcleft Registered User regular
    edited April 2009
    a parents guide to preventing homosexuality.

    Does that involve whippings with a large cane and splashing them with holy water to " drive out " the "heathen homodevils " ?

    To be perfectly blunt, I'm more ashamed for shopping at a place that even sales such a book than I am at what they are doing with the rankings.

    Buttcleft on
  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    I've already sent them an email telling them I won't be purchasing anything from them until this is fixed. You should all do the same.

    This is just about the best thing to do, yeah. I've already been bringing this to the attention of folks I know (one of the communities being full of homosexuals / lesbians).

    Henroid on
  • The CatThe Cat Registered User, ClubPA regular
    edited April 2009
    Buttcleft wrote: »
    a parents guide to preventing homosexuality.

    Does that involve whippings with a large cane and splashing them with holy water to " drive out " the "heathen homodevils " ?

    To be perfectly blunt, I'm more ashamed for shopping at a place that even sales such a book than I am at what they are doing with the rankings.
    eh, censorship is censorship either way. If its not actually criminal speech, its saleable.

    The Cat on
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  • Dark MoonDark Moon Registered User regular
    edited April 2009
    Publishers Weekly claims they had an Amazon spokeperson tell them it was "a glitch…in the process of being fixed." Must've been a hell of a glitch to be so selective in what it marked as adult.

    Dark Moon on
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  • MuddBuddMuddBudd Registered User regular
    edited April 2009
    So is this just books or has it spilled over to movies as well?

    MuddBudd on
    There's no plan, there's no race to be run
    The harder the rain, honey, the sweeter the sun.
  • HakkekageHakkekage Space Whore Academy summa cum laudeRegistered User regular
    edited April 2009
    Dark Moon wrote: »
    Publishers Weekly claims they had an Amazon spokeperson tell them it was "a glitch…in the process of being fixed." Must've been a hell of a glitch to be so selective in what it marked as adult.
    I don't know if i buy the glitch thing for this reason, even though i want so badly for amazon to be in the clear because I enjoy using their services

    The fact that all books that remain in the sales rankings are also the ones on Kindle doesn't encourage me

    sent them an email too

    Hakkekage on
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  • The CatThe Cat Registered User, ClubPA regular
    edited April 2009
    I've already sent them an email telling them I won't be purchasing anything from them until this is fixed. You should all do the same.
    Done. I mentioned I won't be buying from their non-US affiliate sites either until this is sorted.

    The Cat on
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  • GigatonGigaton Registered User regular
    edited April 2009
    This is disgusting...
    I really can't believe people would actually read (and apply) a book with the title "Preventing Homosexuality". This is seriously why some people might commit suicide over this issue. I'm totally with DOTS on this one and am writing Amazon about this. Hopefully they notice that I have over $200 worth of books in my shopping cart (yes, I have a problem with buying books...), not to mention the ridiculous amounts of stuff I've bought off of them in the past 2 or 3 years.

    Gigaton on
  • ArkadyArkady Registered User regular
    edited April 2009
    I've already sent them an email telling them I won't be purchasing anything from them until this is fixed. You should all do the same.

    Done. This is terrible. I am linking this to everyone I know who even vaguely gives a crap.

    Arkady on
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  • ScalfinScalfin __BANNED USERS regular
    edited April 2009
    I'm going to guess this may be an interim measure while they try to solve unwanted links within the rankings system. For example, I've never seen porn pop up when I'm looking at non-porn, but I wouldn't be surprised if some of the more Freudian feminist works kept popping up in inappropriate places, and by "Freudian," I mean "The Vagina Monologues," and by "The Vagina Monologues," I mean "stop talking about your genitals!"

    For the gay stuff, perhaps police officers, American Indian chiefs, cowboys, construction workers, military men, and leather men were having trouble.

    Scalfin on
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  • ViolentChemistryViolentChemistry __BANNED USERS regular
    edited April 2009
    Dark Moon wrote: »
    Publishers Weekly claims they had an Amazon spokeperson tell them it was "a glitch…in the process of being fixed." Must've been a hell of a glitch to be so selective in what it marked as adult.

    They fucking better fix it, I don't want to have to go looking for another site to buy my robots. Before Amazon started carrying they were a pain in the ass to get and two of them never showed up.

    ViolentChemistry on
  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    Emailed. I'm bringing attention to this in as many ways as possible and advocating the same course of action.

    Henroid on
  • werehippywerehippy Registered User regular
    edited April 2009
    What are people using to email Amazon? The only link I can find demands an order number.

    werehippy on
  • darthmixdarthmix Registered User regular
    edited April 2009
    Just emailed Amazon, and also emailed all my lefty friends about this. I know a few of them are pretty frequent Amazon customers, and I bet I can count on the rest to just email them anyway, or at least spread the word. There's really no way they can pass this off as a glitch.

    darthmix on
  • ArkadyArkady Registered User regular
    edited April 2009
    werehippy wrote: »
    What are people using to email Amazon? The only link I can find demands an order number.

    Click help, then click contact us, then click the email tab. The order number field doesn't need to be filled.

    Arkady on
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  • VariableVariable Mouth Congress Stroke Me Lady FameRegistered User regular
    edited April 2009
    goddamn it I always liked amazon. what a stupid move.

    Variable on
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  • TL DRTL DR Not at all confident in his reflexive opinions of thingsRegistered User regular
    edited April 2009
    Wow. Somebody tell Dan Savage.

    TL DR on
  • Dark MoonDark Moon Registered User regular
    edited April 2009
    Amazon Executive Customer Service email address: ecr@amazon.com. I'd imagine you'd want to send your letter of complaint to the highest levels available, short of calling the CEO's office.

    Dark Moon on
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  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    I'm trying to utilize the awesome power of Facebook's "(name) (status)" feature!

    As much of a joke that could be, I'm shocked that some of my friends have taken to it.

    Henroid on
  • HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    edited April 2009
    Another article about it:
    http://latimesblogs.latimes.com/jacketcopy/2009/04/amazon-responds-to-adult-queries-blames-a-glitch.html
    As readers continue to try to figure out what happened in Amazon's database so that the sales rankings of certain books and not others disappeared -- which caused some to be omitted from search results on the site -- it seems that Amazon is doing much the same thing.

    Responding to our initial post, Amazon Director of Corporate Communications Patty Smith e-mailed Jacket Copy. "There was a glitch with our sales rank feature that is in the process of being fixed," she wrote. "We're working to correct the problem as quickly as possible."

    We wanted to know more. We asked for further explanation of the glitch, which has removed the rankings of gay-themed books such as Paul Monette's "Becoming A Man," Virginia Woolf's "Orlando," and others.

    And I asked Patty Smith this:
    From a layperson's perspective, this glitch does seem to have affected certain types of books more heavily than others. In fact, only one of the top 10 books in your Gay & Lesbian section continues to have a sales ranking (the Kindle version of "The Picture of Dorian Gray"). No other section is similarly affected. Can you comment on that?

    The reply:
    Unfortunately, I'm not able to comment further. We're working to resolve the issue, but I don't have any further information.

    Perhaps we'll learn more Monday.

    -- Carolyn Kellogg
    It sounds like they're already aware of the pressure they're about to get (or already are getting) and are 'fixing' the 'problem,' but as usual that isn't going to be enough. They know their explanation is bullshit and we're not going to get more from them I think.

    Henroid on
  • werehippywerehippy Registered User regular
    edited April 2009
    Arkady wrote: »
    werehippy wrote: »
    What are people using to email Amazon? The only link I can find demands an order number.

    Click help, then click contact us, then click the email tab. The order number field doesn't need to be filled.

    Done (though I used the executive customer service email below). I had put in N/A for the order ID because I'm retarded and it didn't like that.

    werehippy on
  • werehippywerehippy Registered User regular
    edited April 2009
    Henroid wrote: »
    It sounds like they're already aware of the pressure they're about to get (or already are getting) and are 'fixing' the 'problem,' but as usual that isn't going to be enough. They know their explanation is bullshit and we're not going to get more from them I think.

    This is why my last paragraph said I wouldn't be shopping there until not only was the problem fixed, but a public explanation and apology was issued. I don't want this just to go away, I want to be sure the point has been made that we won't stand for it.

    werehippy on
  • DuffelDuffel jacobkosh Registered User regular
    edited April 2009
    Dorian Gray is in the gay and lesbian section? It's not even that gay. There's some subtle undertones but that's about it.

    Duffel on
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