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My Xbox 360 thinks some games are movie DVDs

NibbleNibble Registered User regular
edited April 2009 in Help / Advice Forum
I just recently bought a "1-month-old" Xbox 360, and it has a strange problem. When I put certain games in (ones with the dashboard update built in, it seems), it will recognize them as movie DVDs, not game DVDs. I manually updated the dashboard to NXE with a USB drive, but the problem remains.

Has anyone even heard of this problem before? I Googled, and all I can find are people whose consoles are completely unable to recognize some games.

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Nibble on

Posts

  • illigillig Registered User regular
    edited April 2009
    The drive is likely dying.... they either start recognizing games as DVDs, stop reading some games at all, or start displaying the message "please insert this disk into an Xbox 360 console to play" :D

    that said, you could try resetting the xbox and playing those games again, on the off chance that it really is the dashboard update that's causing the problems

    illig on
  • WillethWilleth Registered User regular
    edited April 2009
    Call 1-800-4-MYXBOX and tell them. If it's only a month old they'll fix it for free.

    Willeth on
    @vgreminders - Don't miss out on timed events in gaming!
    @gamefacts - Totally and utterly true gaming facts on the regular!
  • NibbleNibble Registered User regular
    edited April 2009
    Hopefully. The guy said that he had it for a long time, then it died and they (supposedly) replaced the machine under warranty a month ago. So the machine is a month old, but the warranty is much older. Do they extend the warranty after repairing or replacing it?

    Nibble on
    sig.php?id=178
  • YodaTunaYodaTuna Registered User regular
    edited April 2009
    Nibble wrote: »
    Hopefully. The guy said that he had it for a long time, then it died and they (supposedly) replaced the machine under warranty a month ago. So the machine is a month old, but the warranty is much older. Do they extend the warranty after repairing or replacing it?

    They may not have gotten it replaced and just fixed the original broken one. Check near the serial number on the back it will have the manufacture date, that will tell you how old it actually is.

    YodaTuna on
  • underdonkunderdonk __BANNED USERS regular
    edited April 2009
    This started happening to me with increasing frequency riiiiiight before the drive died on my 360. It's probably on its way out.

    underdonk on
    Back in the day, bucko, we just had an A and a B button... and we liked it.
  • DocDoc Registered User, ClubPA regular
    edited April 2009
    This happens sometimes with replacements. When they do a warranty repair, they swap out your console with one from the repaired stack. If the one they send you has an undiagnosed issue, this can happen.

    Doc on
  • WillethWilleth Registered User regular
    edited April 2009
    YodaTuna wrote: »
    Nibble wrote: »
    Hopefully. The guy said that he had it for a long time, then it died and they (supposedly) replaced the machine under warranty a month ago. So the machine is a month old, but the warranty is much older. Do they extend the warranty after repairing or replacing it?

    They may not have gotten it replaced and just fixed the original broken one. Check near the serial number on the back it will have the manufacture date, that will tell you how old it actually is.

    Even if they did, you only get thirty days on the new machine. Your original warranty is almost always the dominant one.

    Willeth on
    @vgreminders - Don't miss out on timed events in gaming!
    @gamefacts - Totally and utterly true gaming facts on the regular!
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