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Oh eff my life. New graphics card won't run games

tendoboy101tendoboy101 Registered User regular
Ok, I'm at wit's end. This is the first time other than new ram I have upgraded a piece to a system before and I'm so frustrated. First of all, the culprits:

MOBO:http://www.newegg.com/Product/Product.aspx?Item=N82E16813131070
PSU:http://www.newegg.com/Product/Product.aspx?Item=N82E16817139002
Card:http://www.newegg.com/Product/Product.aspx?Item=N82E16814150329

So I install it, and it is a very tight fit. You see there is a little black plastic piece near the metal house that connects to the case that rests on top of a pin on the motherboard. This prevents the card from getting a snug fit into the mobo, but it LOOKS like the "little" part of the card is making contact. It is maybe 1/8 of an inch from being in all the way.

I've run riva tuner and it idles around 33 deg. c. and if I can view it pre crash it is around 38. The card is cool to the touch.

It runs windows fine, but as soon as I start to play a game it artifacts and the PC reboots. Is it a DOA card? Help me PA!

EDIT: Maybe I don't deserve it, since I'm evidently a fucktard

tendoboy101 on
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  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    Help you gaf?

    You are fucked now. :D

    lowlylowlycook on
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  • RobmanRobman Registered User regular
    edited May 2009
    Your PSU might be a little underpowered.

    Also, the card is PCIE 2.0 and your mobo is PCIE 1.0. I'm no expert but that might be another issue.

    Robman on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Help you gaf?

    You are fucked now. :D

    Oh man I fail at cross posting. Cant tell I'm desparate when I'm begging for help across the web.

    tendoboy101 on
  • ScrubletScrublet Registered User regular
    edited May 2009
    Robman wrote: »
    Your PSU might be a little underpowered.

    Also, the card is PCIE 2.0 and your mobo is PCIE 1.0. I'm no expert but that might be another issue.

    Nah that's not it, they'll run at the 1.0 bandwidth.

    Scrublet on
    subedii wrote: »
    I hear PC gaming is huge off the coast of Somalia right now.

    PSN: TheScrublet
  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    Help you gaf?

    You are fucked now. :D

    Oh man I fail at cross posting. Cant tell I'm desparate when I'm begging for help across the web.

    Good news, you are better at picking out PSUs than cross posting. That Corsair would probably run 2 of those GTX260s, not that I've done the math.

    As far as the fit, if I'm understanding you correctly, it's the housing for the bottom screw in the DVI plug attachment that is interfering?

    Which case do you have?

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  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Help you gaf?

    You are fucked now. :D

    Oh man I fail at cross posting. Cant tell I'm desparate when I'm begging for help across the web.

    Good news, you are better at picking out PSUs than cross posting. That Corsair would probably run 2 of those GTX260s, not that I've done the math.

    As far as the fit, if I'm understanding you correctly, it's the housing for the bottom screw in the DVI plug attachment that is interfering?

    Which case do you have?

    This is my casehttp://www.newegg.com/Product/Product.aspx?Item=N82E16811129021

    This picture shows what I'm talking about. See that little plastic piece on the right from the monitor inputs before the card begins? it is resting right on top of some pin thing from the mobo and prevents it from getting a snug fit in the first "card" section, the little piece. It LOOKS like it is going in, but at this point it is either a doa card or that which is causing my problems is all I can guess... :(

    tendoboy101 on
  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    Is that pin removable? Is it, perhaps, an extra motherboard spacer?

    lowlylowlycook on
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  • HoundxHoundx Registered User regular
    edited May 2009
    Are you talking about this piece?

    tab.jpg

    If so, that's a locking tab that secures the card in the slot. You might need to unlock the mechanism on your motherboard to get it in correctly.

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Is that pin removable? Is it, perhaps, an extra motherboard spacer?

    Like a metal pin? No, it is like... a cardboard tube wrapped around something. sorry, I don't know how to explain it :( I'll try to take a picture later.

    Hound, no it is this piece here:
    2hdms8o.jpg

    tendoboy101 on
  • tsmvengytsmvengy Registered User regular
    edited May 2009
    I don't see anything on your motherboard that's in between where the PCI-E slot ends and the edge of the motherboard, other than a chip that looks flush with the motherboard.

    tsmvengy on
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  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    tsmvengy wrote: »
    I don't see anything on your motherboard that's in between where the PCI-E slot ends and the edge of the motherboard, other than a chip that looks flush with the motherboard.

    I think he is talking about the bit all the way to the left in that pic just before you hit the vertical metal bit that you screw into the case. I could be wrong.

    As for solutions: in my younger days I took a hacksaw to my 386's case so I could plug in my flightstick. I didn't even take out the electronic bits first. :lol:

    [edit] No I was right for once.

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  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    From the Tom's hardware forum
    Second, measure your case very carefully. I just installed an EVGA GTX 260 into my Antec 900 and I had to move a hard drive, could not use the bottom PCIe slot, and it still was a very tight fit. The GTX 260 was over an inch longer than the 4870 that was installed previously. An inch doesn't sound like much, until you spend a lot of time trying to cram that extra inch into a small space.

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  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    in that provided pic from newegg i can't tell for certain but the pin I THINK it is hitting is intersected by the red line on the left for PCIE slots. Althought it is much larger and more noticable in my machine.

    tendoboy101 on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    From the Tom's hardware forum
    Second, measure your case very carefully. I just installed an EVGA GTX 260 into my Antec 900 and I had to move a hard drive, could not use the bottom PCIe slot, and it still was a very tight fit. The GTX 260 was over an inch longer than the 4870 that was installed previously. An inch doesn't sound like much, until you spend a lot of time trying to cram that extra inch into a small space.


    It fits length wise, its this mystery...nubbin? right near the rear of the case that prevents the card from sitting perfectly in the slot. And I don't know how I would have been prepared that the card would be blocked by this little piece on the mobo.

    So is that most likely the problem? That slight amount it is out of line is artifacting and rebooting my pc like it is overheating/underpowered. just my freaking luck. :(

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
    Is it this capacitor? You can usually bend those out of the way.

    cap.jpg

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Houndx wrote: »
    Is it this capacitor? You can usually bend those out of the way.

    cap.jpg

    Yes, I think that is it! I didn't see that pic when I looked. The idea of usually and bending sounds terrifying...

    tendoboy101 on
  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    in that provided pic from newegg i can't tell for certain but the pin I THINK it is hitting is intersected by the red line on the left for PCIE slots. Althought it is much larger and more noticable in my machine.

    You are putting your card in the Black PCI Express slot right? Just making sure.

    lowlylowlycook on
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  • HoundxHoundx Registered User regular
    edited May 2009
    It's a double width card, so that cap could be in the way. Bending it souldn't cause a problem as long as you only bend it as far as necessary.

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    in that provided pic from newegg i can't tell for certain but the pin I THINK it is hitting is intersected by the red line on the left for PCIE slots. Althought it is much larger and more noticable in my machine.

    You are putting your card in the Black PCI Express slot right? Just making sure.

    Yep, black slot.

    I'm finishing up some work right now, i'll try bending that pin in ~ 15 minutes... I hope this works. What is my other option? return the card and try to find a new one that won't hit the capacitor? Awesome haha

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
    Before you start bending :) You do have both plugs on the top of the card connected to the power supply right?

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Houndx wrote: »
    Before you start bending :) You do have both plugs on the top of the card connected to the power supply right?

    Hahaha yes. and the monitor is plugged in and powered etc.

    How dare you ask me such a simple question!
    (yesterday I paniced when the card wouldn't power. I had forgot to plug in both plugs like you just asked me. Learning by doing right?) haha

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
    Are both plugs coming from the same line/spot on your power supply? Sometimes it is helpful to have the plugs on separate lines(rails).

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Houndx wrote: »
    Are both plugs coming from the same line/spot on your power supply? Sometimes it is helpful to have the plugs on separate lines(rails).

    Separate rails. I tried using both the PCIE connectors and the...plastic things with three cables which convert into the 6 prong piec that goes into the card. Did that make any sense? But yes, separate rails.

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
    That's all I have then. Be gentle ;)

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Houndx wrote: »
    That's all I have then. Be gentle ;)

    in the mean time, if you went ahead and started shopping for a new mobo without a pin right there that would fit an intel dual core that'd be great. because my luck sucks and i'm sure as shit gonna break that pin

    tendoboy101 on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    Good news. The card sits perfectly in the slot and the pin is bent!

    bad news. I'm still artifacting and rebooting :( Card is still cool to the touch before, during, and after. riva tuner still says it isn't even going above 45 tops.

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
    I was getting nervous lol. Hrm, try finding a driver cleaning utility and then reinstalling. If that doesn't work then I've got no further suggestions.

    edit:except for a fresh installation of windows, that might do it

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    what driver cleaning utility do you suggest for vista?

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    And...it is still artifacting. What should I do? RMA the card and try another one? or just go for a refund and get a different brand?

    tendoboy101 on
  • HoundxHoundx Registered User regular
    edited May 2009
    If you've got another machine available to test it in, I'd go that route first. If not, I'd RMA and see what happens with the replacement card. If the replacement card shows the same problem, then I'd suspect the power supply.

    Really tho? You could end up replacing your whole pc piece by piece. Try the RMA and if the replacement doesn't work then you've got a hard decision to make.

    Houndx on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    I'll try to RMA it first, then just return it for a refund until I can afford a piece wise upgrade. Dammit :( Thanks for the help gang.

    tendoboy101 on
  • SpinjumpSpinjump Registered User regular
    edited May 2009
    Surprised no one's mentioned this yet, perhaps it is me that's the fool, but that PSU has the 12v rail split up into 3, at 18A each. 18A seems a bit low for that card, no?

    Spinjump on
  • HoundxHoundx Registered User regular
    edited May 2009
    How many amps does a 260 GTX pull? It's not listed in the specs. I saw that the PSU is crossfire certified and assumed that if it's rated to run two cards by ATI that it should be good to, at least, run one Nvidia card.

    Houndx on
  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    I found this on Tom's hardware forums:
    DellUser1 is right. The 12 volt @36 amp is a minimum suggested power for, I think, the "average" or "typical" system - what ever that means.

    A GTX260 by itself needs about 14 amps.

    Seems like he should be fine.

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  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    I found this on Tom's hardware forums:
    DellUser1 is right. The 12 volt @36 amp is a minimum suggested power for, I think, the "average" or "typical" system - what ever that means.

    A GTX260 by itself needs about 14 amps.

    Seems like he should be fine.

    That is what I figured when I saw people running the card with the 520w version of the psu I'm using. I'm shipping it back Monday when the UPS store opens. If the next one doesnt work I'm going for the refund. Jerks.

    them not you. Thank you all for trying to help me out. Hopefully I'll have good news in ~ 2 weeks! :(

    tendoboy101 on
  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    So I'm in a pickle...I'm worried that by the time the RMA gets returned to me and I test it I may potentially be past my 30 day return policy (June 9th) I sent it out today 2-3 day mail USPS. Do you think I am better off calling Monday and switching to a full refund and buying a card from another manufacture? I am certain it was the card...I just don't want to be out 200 bucks.

    On the flipside I could do all that, get an EVGA card and it not work either...I just don't see how anything in my system could be the issue. The motherboard maybe?

    tendoboy101 on
  • Dark ShroudDark Shroud Registered User regular
    edited May 2009
    You only have PCI Express x16 2.0 Just do yourself a favor and just get an ATI HD 4770. Newegg is having trouble keeping the different brands in stock it's such a good card.

    http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010380048%20106792627%201067947628&name=Radeon%20HD%204770

    Dark Shroud on
  • lowlylowlycooklowlylowlycook Registered User regular
    edited May 2009
    You only have PCI Express x16 2.0 Just do yourself a favor and just get an ATI HD 4770. Newegg is having trouble keeping the different brands in stock it's such a good card.

    http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010380048%20106792627%201067947628&name=Radeon%20HD%204770

    Those are great cards but they are not in the same class as his GTX260. I don't know what you are getting on about with the PCI-E. I don't know if I've even seen a board with 3.0 on it.

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  • tendoboy101tendoboy101 Registered User regular
    edited May 2009
    You only have PCI Express x16 2.0 Just do yourself a favor and just get an ATI HD 4770. Newegg is having trouble keeping the different brands in stock it's such a good card.

    http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010380048%20106792627%201067947628&name=Radeon%20HD%204770

    everything I have read says that the 2.0 won't affect me, merely that it supports it. It fit just fit into the slot once the capacitor moved, so I doubt that was it.

    Well now i'm reading and it seems I won't be able to use the cards full power as 2.0 runs at double speed. Will I still see any improvements using it in a 1.0 slot? I don't want to buy a new mobo but if I see huge gains I might

    tendoboy101 on
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