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My 360 is turning on, green light, no RROD, and I can hear sound, but no video is coming up for it anymore. It was working fine and I came back and turned it on about an hour later and it was like that. Any ideas?
My 360 is turning on, green light, no RROD, and I can hear sound, but no video is coming up for it anymore. It was working fine and I came back and turned it on about an hour later and it was like that. Any ideas?
I'll try to help answer your question and ask one of my own that I hope some people can answer.
About your 360, it sounds a little like what happened to me when mine died in March. It started freezing after about 15-20 minutes of play, and then it wouldn't stay working for more than a minute. I started getting graphical issues, and then finally there was no video at all. All throughout these first few steps, I got no red rings. After a bit, I started getting E74 errors and the 3RRoD. However, I'd definitely check your connection between the 360 and the TV before you panic. If you can, you should try a different cable, or a different type of connection.
My question is this: Like I said, my Elite died back in march under the E74 error that was likely (in my opinion) caused by the NXE update. MS swore up and down they weren't going to cover the error under the extended warranty, and I was out of my 1-year coverage, so rather than spend $100 to get it fixed, I went out and got a new Jasper Arcade unit, which I felt would be more reliable and quiet and came with an extra controller and game. So MS finally decided they'd cover the E74, and I got my old unit fixed. Now I'm trying to sell it, but I'm not sure whether either the refurb warranty or the 3 year RRoD/E74 warranty will apply to the person I sell it to. Does anyone have any experience with this? I'd hate to tell someone the warranty applies when it doesn't. Thanks!
All of my cables are plugged in fine, I reconnected everything. Still not working, if my 360 is down IDK what to do, because I don't want to support microsoft making such a fragile console, but I really enjoy playing it. That and I don't really have an extra 200$ lying around for another 360. I don't want to buy it used again (like this) because if it's broken I'm fucked.
All of my cables are plugged in fine, I reconnected everything. Still not working, if my 360 is down IDK what to do, because I don't want to support microsoft making such a fragile console, but I really enjoy playing it. That and I don't really have an extra 200$ lying around for another 360. I don't want to buy it used again (like this) because if it's broken I'm fucked.
If you're using Component, did the switch on the cable get switched accidentally?
Okay, I'm not using Component, and all of my wires are plugged in fine. I plug in a cheapo MP3 player thru the USB when this happened, could that of caused anything?
Okay, I'm not using Component, and all of my wires are plugged in fine. I plug in a cheapo MP3 player thru the USB when this happened, could that of caused anything?
First try plugging it into a different TV, if that doesn't work, buy another set of video cables and try those (or borrow some from someone you know). If it's not the TV or the wires, then it's the 360.
Okay, I'm not using Component, and all of my wires are plugged in fine. I plug in a cheapo MP3 player thru the USB when this happened, could that of caused anything?
First try plugging it into a different TV, if that doesn't work, buy another set of video cables and try those (or borrow some from someone you know). If it's not the TV or the wires, then it's the 360.
Already tried the TV, I'll try the wires next. If it's the 360, is there any way I can get it repaired for free or minimal cost? At 100$ to fix it, I might as well just sell it and the games I have for it and buy a ps3.
Okay, I'm not using Component, and all of my wires are plugged in fine. I plug in a cheapo MP3 player thru the USB when this happened, could that of caused anything?
First try plugging it into a different TV, if that doesn't work, buy another set of video cables and try those (or borrow some from someone you know). If it's not the TV or the wires, then it's the 360.
Already tried the TV, I'll try the wires next. If it's the 360, is there any way I can get it repaired for free or minimal cost? At 100$ to fix it, I might as well just sell it and the games I have for it and buy a ps3.
No idea really. Is $100 really not worth keeping your 360 over?
i had the same problem, sound but no video. I noticed while playing Mass Effect the screen was getting these strange lines, and was a greenish hue. Turned it off, and then it suddenly wouldnt show video. Mine was a video card problem, but was under warranty. They sent me a refurb a few weeks later.
Okay, I'm not using Component, and all of my wires are plugged in fine. I plug in a cheapo MP3 player thru the USB when this happened, could that of caused anything?
First try plugging it into a different TV, if that doesn't work, buy another set of video cables and try those (or borrow some from someone you know). If it's not the TV or the wires, then it's the 360.
Already tried the TV, I'll try the wires next. If it's the 360, is there any way I can get it repaired for free or minimal cost? At 100$ to fix it, I might as well just sell it and the games I have for it and buy a ps3.
No idea really. Is $100 really not worth keeping your 360 over?
To me it is. I don't feel like I should have to pay them money to fix something they fucked up. Unless the PS3 breaks as much as the 360, which if thats the case I guess I'll go back to my PC.
Okay, I'm not using Component, and all of my wires are plugged in fine. I plug in a cheapo MP3 player thru the USB when this happened, could that of caused anything?
First try plugging it into a different TV, if that doesn't work, buy another set of video cables and try those (or borrow some from someone you know). If it's not the TV or the wires, then it's the 360.
Already tried the TV, I'll try the wires next. If it's the 360, is there any way I can get it repaired for free or minimal cost? At 100$ to fix it, I might as well just sell it and the games I have for it and buy a ps3.
This is basically what I did after going through 7 360s and the new one not being covered by the warranty.
In light of the fact that you already tried a different TV, it sounds like either your video card is on the way out, or there's something wrong with your cables in general.
I might have missed it, but did you already try using another set of component cables? Or, if possible, switch to HDMI?
In light of the fact that you already tried a different TV, it sounds like either your video card is on the way out, or there's something wrong with your cables in general.
I might have missed it, but did you already try using another set of component cables? Or, if possible, switch to HDMI?
In light of the fact that you already tried a different TV, it sounds like either your video card is on the way out, or there's something wrong with your cables in general.
I might have missed it, but did you already try using another set of component cables? Or, if possible, switch to HDMI?
Tried both, and they haven't work.
Nevermind. Sounds like a video card problem. At the risk of sounding wishy-washy, I've had my share of PC GPUs fail on me, so it's not as uncommon as it should be.
Microsoft warranties are based on manufacture date, and that should be recorded. When you go to the Microsoft website, go to support and add your Xbox to the support webpage. You can then see if your Xbox is under warranty or not, and in addition, select the problem from pull-down menus and it will tell you the price immediately.
Also, once you click submit, you have the option of either printing a mailing label or having Microsoft send you a box with foam in it to mail it. So you don't even have to buy a box. The ONLY THING that you actually lose money on is your monthly subscription, unless you cancel and renew. What a hassle. It's really not that expensive, I just let mine roll over.
Alternatively, if it us under three months, most stores also have a three month return policy on electronics. Wal-Mart comes to mind...
You can also call the friendly telepeople in India at Microsoft if you would rather talk to a person, but I would recommend only calling if your Xbox says it will cost money to repair on the website. Then you can call and complain and tell them that you shouldn't have to pay. I have heard people getting their boxes fixed for free by complaining.
akute on
0
FiggyFighter of the night manChampion of the sunRegistered Userregular
edited May 2009
You mentioned you bought your 360 used? Without a receipt you won't get coverage on the warranty, I wager.
EshTending bar. FFXIV. Motorcycles.Portland, ORRegistered Userregular
edited May 2009
I'm going to play Devil's Advocate for a moment....
1. Was your 360 in a confined space?
2. On carpet?
3. Smoking house?
4. Pet house?
5. Dusty ass never cleaned room?
It may be your fault.
I never had issues with my 360 launch (which I later sold to a friend who has had no issues). Nor the 360 Elite that I later bought and sold before I moved across the country. Now I have a Jasper Arcade which is pretty as a picture.
I really do think that the root of the problem lays in the users. Gamers are as a whole nasty, dirty, sunsubitches.
I'm going to play Devil's Advocate for a moment....
1. Was your 360 in a confined space?
2. On carpet?
3. Smoking house?
4. Pet house?
5. Dusty ass never cleaned room?
It may be your fault.
I never had issues with my 360 launch (which I later sold to a friend who has had no issues). Nor the 360 Elite that I later bought and sold before I moved across the country. Now I have a Jasper Arcade which is pretty as a picture.
I really do think that the root of the problem lays in the users. Gamers are as a whole nasty, dirty, sunsubitches.
Mate, it's not 2007 any more. No good reason to be a 360 apologist at this point.
All parties involved have basically admitted that the 360 is poorly-designed and is much more apt to fail than most consumer electronics. If you and your friends have functional 360s at this point, it doesn't mean you treat yours better than others or that everyone is a slob - it just means you've been lucky enough to dodge the bullet.
I'm going to play Devil's Advocate for a moment....
1. Was your 360 in a confined space?
2. On carpet?
3. Smoking house?
4. Pet house?
5. Dusty ass never cleaned room?
It may be your fault.
I never had issues with my 360 launch (which I later sold to a friend who has had no issues). Nor the 360 Elite that I later bought and sold before I moved across the country. Now I have a Jasper Arcade which is pretty as a picture.
I really do think that the root of the problem lays in the users. Gamers are as a whole nasty, dirty, sunsubitches.
No.
Yes.
No.
No
No.
I don't think it being on my carpet should cause it to break and be my fault. My SNES, PS2, Genesis, etc, all still work, and their years older than this.
You mentioned you bought your 360 used? Without a receipt you won't get coverage on the warranty, I wager.
I did. I had the receipt, but at no point was I asked for it. Every 360's serial number is attached to a date of manufacture, and the warranty is calculated from there. Technically it only applies to the first user, but in my experience they don't care.
Willeth on
@vgreminders - Don't miss out on timed events in gaming! @gamefacts - Totally and utterly true gaming facts on the regular!
I'm going to play Devil's Advocate for a moment....
1. Was your 360 in a confined space?
2. On carpet?
3. Smoking house?
4. Pet house?
5. Dusty ass never cleaned room?
It may be your fault.
I never had issues with my 360 launch (which I later sold to a friend who has had no issues). Nor the 360 Elite that I later bought and sold before I moved across the country. Now I have a Jasper Arcade which is pretty as a picture.
I really do think that the root of the problem lays in the users. Gamers are as a whole nasty, dirty, sunsubitches.
No.
Yes.
No.
No
No.
I don't think it being on my carpet should cause it to break and be my fault. My SNES, PS2, Genesis, etc, all still work, and their years older than this.
Previous consoles used passive cooling because they never got hot, so being on a carpet shouldn't be a problem.
But with this generation a carpet means more loose fibers getting into the system which in turn affects cooling. (You should see the gigantic fan in the PS3 ,like 60% of the insides is just a big fan).
Jelloblimp on
0
EshTending bar. FFXIV. Motorcycles.Portland, ORRegistered Userregular
I'm going to play Devil's Advocate for a moment....
1. Was your 360 in a confined space?
2. On carpet?
3. Smoking house?
4. Pet house?
5. Dusty ass never cleaned room?
It may be your fault.
I never had issues with my 360 launch (which I later sold to a friend who has had no issues). Nor the 360 Elite that I later bought and sold before I moved across the country. Now I have a Jasper Arcade which is pretty as a picture.
I really do think that the root of the problem lays in the users. Gamers are as a whole nasty, dirty, sunsubitches.
No.
Yes.
No.
No
No.
I don't think it being on my carpet should cause it to break and be my fault. My SNES, PS2, Genesis, etc, all still work, and their years older than this.
Well, there's your answer. 360s run hot and you just choked up parts of the ventilation.
Esh on
0
FiggyFighter of the night manChampion of the sunRegistered Userregular
edited May 2009
Are you pretending that it's not unreasonable that the machine break down simply because it was on carpet?
Posts
I'll try to help answer your question and ask one of my own that I hope some people can answer.
About your 360, it sounds a little like what happened to me when mine died in March. It started freezing after about 15-20 minutes of play, and then it wouldn't stay working for more than a minute. I started getting graphical issues, and then finally there was no video at all. All throughout these first few steps, I got no red rings. After a bit, I started getting E74 errors and the 3RRoD. However, I'd definitely check your connection between the 360 and the TV before you panic. If you can, you should try a different cable, or a different type of connection.
My question is this: Like I said, my Elite died back in march under the E74 error that was likely (in my opinion) caused by the NXE update. MS swore up and down they weren't going to cover the error under the extended warranty, and I was out of my 1-year coverage, so rather than spend $100 to get it fixed, I went out and got a new Jasper Arcade unit, which I felt would be more reliable and quiet and came with an extra controller and game. So MS finally decided they'd cover the E74, and I got my old unit fixed. Now I'm trying to sell it, but I'm not sure whether either the refurb warranty or the 3 year RRoD/E74 warranty will apply to the person I sell it to. Does anyone have any experience with this? I'd hate to tell someone the warranty applies when it doesn't. Thanks!
GM: Rusty Chains (DH Ongoing)
If you're using Component, did the switch on the cable get switched accidentally?
GM: Rusty Chains (DH Ongoing)
First try plugging it into a different TV, if that doesn't work, buy another set of video cables and try those (or borrow some from someone you know). If it's not the TV or the wires, then it's the 360.
Already tried the TV, I'll try the wires next. If it's the 360, is there any way I can get it repaired for free or minimal cost? At 100$ to fix it, I might as well just sell it and the games I have for it and buy a ps3.
GM: Rusty Chains (DH Ongoing)
No idea really. Is $100 really not worth keeping your 360 over?
To me it is. I don't feel like I should have to pay them money to fix something they fucked up. Unless the PS3 breaks as much as the 360, which if thats the case I guess I'll go back to my PC.
GM: Rusty Chains (DH Ongoing)
This is basically what I did after going through 7 360s and the new one not being covered by the warranty.
I really don't regret it.
GM: Rusty Chains (DH Ongoing)
I might have missed it, but did you already try using another set of component cables? Or, if possible, switch to HDMI?
Tried both, and they haven't work.
GM: Rusty Chains (DH Ongoing)
Nevermind. Sounds like a video card problem. At the risk of sounding wishy-washy, I've had my share of PC GPUs fail on me, so it's not as uncommon as it should be.
GM: Rusty Chains (DH Ongoing)
Do I have to pay for it to get fixed the first time? And what if I never get a RROD?
GM: Rusty Chains (DH Ongoing)
Also, once you click submit, you have the option of either printing a mailing label or having Microsoft send you a box with foam in it to mail it. So you don't even have to buy a box. The ONLY THING that you actually lose money on is your monthly subscription, unless you cancel and renew. What a hassle. It's really not that expensive, I just let mine roll over.
Alternatively, if it us under three months, most stores also have a three month return policy on electronics. Wal-Mart comes to mind...
You can also call the friendly telepeople in India at Microsoft if you would rather talk to a person, but I would recommend only calling if your Xbox says it will cost money to repair on the website. Then you can call and complain and tell them that you shouldn't have to pay. I have heard people getting their boxes fixed for free by complaining.
1. Was your 360 in a confined space?
2. On carpet?
3. Smoking house?
4. Pet house?
5. Dusty ass never cleaned room?
It may be your fault.
I never had issues with my 360 launch (which I later sold to a friend who has had no issues). Nor the 360 Elite that I later bought and sold before I moved across the country. Now I have a Jasper Arcade which is pretty as a picture.
I really do think that the root of the problem lays in the users. Gamers are as a whole nasty, dirty, sunsubitches.
Mate, it's not 2007 any more. No good reason to be a 360 apologist at this point.
All parties involved have basically admitted that the 360 is poorly-designed and is much more apt to fail than most consumer electronics. If you and your friends have functional 360s at this point, it doesn't mean you treat yours better than others or that everyone is a slob - it just means you've been lucky enough to dodge the bullet.
No.
Yes.
No.
No
No.
I don't think it being on my carpet should cause it to break and be my fault. My SNES, PS2, Genesis, etc, all still work, and their years older than this.
GM: Rusty Chains (DH Ongoing)
I did. I had the receipt, but at no point was I asked for it. Every 360's serial number is attached to a date of manufacture, and the warranty is calculated from there. Technically it only applies to the first user, but in my experience they don't care.
@gamefacts - Totally and utterly true gaming facts on the regular!
But with this generation a carpet means more loose fibers getting into the system which in turn affects cooling. (You should see the gigantic fan in the PS3 ,like 60% of the insides is just a big fan).
Well, there's your answer. 360s run hot and you just choked up parts of the ventilation.