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Fios?

mtsmts Dr. Robot KingRegistered User regular
edited September 2009 in Moe's Stupid Technology Tavern
So going to be setting up FIOS in our new house. They have some pretty enticing bundles right now. I don't really care how many channels i gt but am interested in the faster speeds.

So basic package has speeds of 10/2MBPS where as the next one up is 20/5

its only an additional 10 bucks a month so i think i might do that. but will i see a noticable difference in speeds. I am not a huge power user or anything

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  • ViscountalphaViscountalpha The pen is mightier than the sword http://youtu.be/G_sBOsh-vyIRegistered User regular
    edited June 2009
    If your not doing a ton of stuff online, you might as well save the 10$. I will say this, FIOS is the first time I got advertised speeds from an ISP. As a fios subscriber, I'm pleased with the service and the level of competency in their technical support.

    I love my fios, I just wish I could of kept my 15/15 connection.

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    Viscountalpha on
  • bowenbowen Sup? Registered User regular
    edited June 2009
    I am 100% satisfied with my FIOS from verizon. Worth every penny, I haven't seen uptime like this in forever, it's even better than my old work's T1 lines.

    bowen on
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  • RandomEngyRandomEngy Registered User regular
    edited June 2009
    Yes you should definitely see the advertised speeds. 20 Mbps down means you'll see close to 2.5 MB/s downloads (which makes downloading large stuff like HD video or games much faster). 10 Mbps down means close to 1.2 MB/s, which is by no means slow but it still will take noticably longer when you're pulling down large files from capable locations.

    You could start out with the 10/2 and then see if you're hitting the cap enough to make it worthwhile to bump up the speed.

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  • DogDog Registered User, Administrator, Vanilla Staff admin
    edited June 2009
    If your not doing a ton of stuff online, you might as well save the 10$. I will say this, FIOS is the first time I got advertised speeds from an ISP. As a fios subscriber, I'm pleased with the service and the level of competency in their technical support.

    This.


    Also FiOs is the only time I've ever been called by my company to tell me that they're adding a new plan that will offer me the same thing I have now plus more HD channels for less money than I'm paying now. I was so used to having to find that shit on my own and then argue with a rep about it for an hour.

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  • mtsmts Dr. Robot King Registered User regular
    edited June 2009
    RandomEngy wrote: »
    Yes you should definitely see the advertised speeds. 20 Mbps down means you'll see close to 2.5 MB/s downloads (which makes downloading large stuff like HD video or games much faster). 10 Mbps down means close to 1.2 MB/s, which is by no means slow but it still will take noticably longer when you're pulling down large files from capable locations.

    You could start out with the 10/2 and then see if you're hitting the cap enough to make it worthwhile to bump up the speed.
    ah thats a super informative post. i didn't know the real world conversion on speed. I actually think i am going to call the m up and see if i can get the bundle to include the faster internet for a little more, if not i guess i will spring for it.
    i was supposed to be getting 3mbps here and that is about the slowest i would want so 10/2 might be too slow for me.

    mts on
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  • El GuacoEl Guaco Registered User regular
    edited June 2009
    FiOS is awesome. Everything people have said is true. I love it. In addition to as-advertised speeds, I get ping times to game servers that are hard to believe, sometimes single digits.

    El Guaco on
  • mtsmts Dr. Robot King Registered User regular
    edited June 2009
    i ended up going with the faster internet. it woud have cost me the same and i thought I might as well get more channels

    mts on
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  • ArcSynArcSyn Registered User regular
    edited June 2009
    Now if only someone could find a way to roll out Fios a bit faster.. I doubt I'll see anything other than Comcast in my area for the next 10 years..

    ArcSyn on
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  • darkgruedarkgrue Registered User regular
    edited June 2009
    My house came with only FiOS available - there's no copper to the demarc at all.

    Got residential phone, and a business Internet account (I have my own Web servers at home). Been pretty happy with the service, and the few times I've had to call tech support (although I call in on the business account side, so I get a different support department...), they answered the phone promptly and were both patient and helpful.

    The only thing I'm not happy with is that despite getting flyers in the mail generically advertising FiOS TV, it's paradoxically not available in my area. :(

    darkgrue on
  • GihgehlsGihgehls Registered User regular
    edited June 2009
    20/20 fios customer checking in. Yep, everything is totally awesome over here.

    I use my 20/20 mostly for FTP and filesyncing. It's a really nice feeling to know that when something doesn't work on the internet, the problem isn't on my end.

    Gihgehls on
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  • JasconiusJasconius sword criminal mad onlineRegistered User regular
    edited June 2009
    FiOS is pretty much the most stable/consistent internet service out there.

    You probably won't be hurting with the 10/2 package if you aren't doing a lot of major downloading, but 10 extra mbps for 10 dollars is a good deal.



    I had Fios in Tampa and it was glorious. Now I have cable and the differences are quite noticeable, and not for the better.

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  • mtsmts Dr. Robot King Registered User regular
    edited June 2009
    yea i am pretty stoked for it. hopefully the network set up won't be a pain

    mts on
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  • ViscountalphaViscountalpha The pen is mightier than the sword http://youtu.be/G_sBOsh-vyIRegistered User regular
    edited June 2009
    mts wrote: »
    yea i am pretty stoked for it. hopefully the network set up won't be a pain

    The provided router isn't too bad. But using your own might be a tad more difficult.

    Viscountalpha on
  • mtsmts Dr. Robot King Registered User regular
    edited June 2009
    is it worth it upgrading the router they supply? i have a linksys one from my att service

    mts on
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  • VariableVariable Mouth Congress Stroke Me Lady FameRegistered User regular
    edited June 2009
    I have the 20/5 and it is excellent.

    big fan of Fios. house line, hdtv, regular tv, and internet.

    I use the router they gave me and I've not had issues but I admit I don't watch things too closely. I know it reaches downstairs and allows me to stream netflix movies over my 360 with ease and 5 green bars so that's good enough for me.

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  • DaedalusDaedalus Registered User regular
    edited June 2009
    I've had their 10/2 internet for a couple weeks now, and it's good, but the install guy mounted the big grey fiber network terminator thing (the thing that goes on the outside of your house, or in the basement) right in the living room of my apartment, which is a little annoying. Still, can't complain at the speeds, and the router is a decent enough piece of hardware. It'd be nice if they had a plan cheaper than $50/mo, though; I barely max out 10Mbps as it is.

    Daedalus on
  • 1ddqd1ddqd Registered User regular
    edited June 2009
    My 20/20 is $84 a month (on month to month) as opposed to $70 for a 1 year contract. The service has been great and the few times it went out were either out of their control (router died) or due to account billing issues (once, partly my fault for having a shitty apartment).

    I should mention that the upload speed drops if you get their TV service - I was going to have to have 20/5 if I got TV...

    ...no thanks.

    1ddqd on
  • ShadowrunnerShadowrunner Registered User regular
    edited June 2009
    mts wrote: »
    is it worth it upgrading the router they supply? i have a linksys one from my att service

    The router they provide works fine, but I wouldn't call it great. It's worth noting that if you have Fios TV and want to use pay-per-view or on-demand programming, you have to use their router otherwise the set-top box won't be able to charge you for the content (the set-top box does IP over coax to talk to the router).

    Shadowrunner on
  • GihgehlsGihgehls Registered User regular
    edited June 2009
    mts wrote: »
    is it worth it upgrading the router they supply? i have a linksys one from my att service

    The router they provide works fine, but I wouldn't call it great. It's worth noting that if you have Fios TV and want to use pay-per-view or on-demand programming, you have to use their router otherwise the set-top box won't be able to charge you for the content (the set-top box does IP over coax to talk to the router).

    The router I have is the Actiontec, and it is GARBAGE. It's strange actually, because the router has tons of advanced features, but the problem with it is that it has an extremely small amount of memory for the NAT table. That means the number of connections you can make is quite limited. Torrenting with more than 50 connections will slow the router to a halt sometimes. There is a work around where you configure the Actiontec as a bridge and then you can use your own router.

    Gihgehls on
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  • KrikeeKrikee Registered User regular
    edited June 2009
    mts wrote: »
    RandomEngy wrote: »
    Yes you should definitely see the advertised speeds. 20 Mbps down means you'll see close to 2.5 MB/s downloads (which makes downloading large stuff like HD video or games much faster). 10 Mbps down means close to 1.2 MB/s, which is by no means slow but it still will take noticably longer when you're pulling down large files from capable locations.

    You could start out with the 10/2 and then see if you're hitting the cap enough to make it worthwhile to bump up the speed.
    ah thats a super informative post. i didn't know the real world conversion on speed. I actually think i am going to call the m up and see if i can get the bundle to include the faster internet for a little more, if not i guess i will spring for it.
    i was supposed to be getting 3mbps here and that is about the slowest i would want so 10/2 might be too slow for me.
    The little 'b' is short for bits. There are 8 bits in a Byte which is symbolised by a big 'B.' Speeds are always advertised in bits.

    Krikee on
  • Shorn Scrotum ManShorn Scrotum Man Registered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Shorn Scrotum Man on
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  • ViscountalphaViscountalpha The pen is mightier than the sword http://youtu.be/G_sBOsh-vyIRegistered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Not exactly. If you go Ethernet, you can't get TV service then. If you have Coax, you can go through some annoying hoops to have the internet on yours and their router.

    essentially you have to have it forward the internet to your router and then your router forwards it back over to that box. Its a huge pain in the ass. I decided to deal with the one they supply.

    The latest version of their router is actually decent. Its no longer actiontek (thank heavens), its a westell unit.

    Viscountalpha on
  • Nakatomi2010Nakatomi2010 Registered User regular
    edited June 2009
    I'm a satisfied FiOS customer, slightly upset the new home I'm moving into wont have it, but that's just cause Verizon hasn't put the lines in yet, but they are working to deploy it in the town, so I figure a year or so....

    I've got the 20/20 package, which I'm spectacularly happy with since I do my own web hosting for family stuff....

    The Actiontec router IS garbage, and as mentioned above it is required to get the video-on-demand, or any two way communcation with Verizon...

    But, if you click on this link here there's a walkthrough on how to tweak the config on the router to essentially act like a modem and pass all routing functions to your new, better router, and then pass the VOD back to the Actiontec...

    Essentially it does Wall>Actiontec>New Router>Actiontec>Cable Box, works without a hitch....

    I remember when I first got it my Dad, who's in Canada, was trying to download a 2GB file from Microsoft, he called to talk tech for a bit, and mentioned that so I offered to grab it and host it from my server... His download FROM Microsoft was going to take a couple of hours... I hopped in and got the file within about 15 minutes and hosted it on my server, from which he downloaded it in about an hour over his cable connection.

    This made laugh because going through me still saved time... lol...

    Enjoy FiOS... I know I do...

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  • devoirdevoir Registered User regular
    edited June 2009
    Damn. So looking forward to Australia's NBN (national, government-funded FiOS-style project covering 98% of the population or something). And working in the telecommunications industry, I'll (hopefully) get hands on in part of the project!

    All this talk about the quality of the service is dead exciting and impressive.

    devoir on
  • Shorn Scrotum ManShorn Scrotum Man Registered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Not exactly. If you go Ethernet, you can't get TV service then. If you have Coax, you can go through some annoying hoops to have the internet on yours and their router.

    essentially you have to have it forward the internet to your router and then your router forwards it back over to that box. Its a huge pain in the ass. I decided to deal with the one they supply.

    The latest version of their router is actually decent. Its no longer actiontek (thank heavens), its a westell unit.

    Oh trust me, they are still handing out plenty of Actiontek's. I currently work for a call center that does Tech support for Verizon's FiOS. As far as I've heard they have no plans on abandoning the damn things, no matter how shitty they are.

    Shorn Scrotum Man on
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  • ShadowrunnerShadowrunner Registered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Not exactly. If you go Ethernet, you can't get TV service then. If you have Coax, you can go through some annoying hoops to have the internet on yours and their router.

    essentially you have to have it forward the internet to your router and then your router forwards it back over to that box. Its a huge pain in the ass. I decided to deal with the one they supply.

    The latest version of their router is actually decent. Its no longer actiontek (thank heavens), its a westell unit.

    That's not entirely true. I have an ethernet only installation (ethernet to my router w/ ddwrt), and the TV signal gets split out at the ONT. Granted, I'm not using their set-top box (I rent CableCards for my HD Tivo), so that's the one caveat. Personally, I think it's the best of both worlds: great internet speed, great TV lineup, and I don't have to deal with their craptastic DVR. The downside is that it's a bit more expensive.

    Shadowrunner on
  • ViscountalphaViscountalpha The pen is mightier than the sword http://youtu.be/G_sBOsh-vyIRegistered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Not exactly. If you go Ethernet, you can't get TV service then. If you have Coax, you can go through some annoying hoops to have the internet on yours and their router.

    essentially you have to have it forward the internet to your router and then your router forwards it back over to that box. Its a huge pain in the ass. I decided to deal with the one they supply.

    The latest version of their router is actually decent. Its no longer actiontek (thank heavens), its a westell unit.

    That's not entirely true. I have an ethernet only installation (ethernet to my router w/ ddwrt), and the TV signal gets split out at the ONT. Granted, I'm not using their set-top box (I rent CableCards for my HD Tivo), so that's the one caveat. Personally, I think it's the best of both worlds: great internet speed, great TV lineup, and I don't have to deal with their craptastic DVR. The downside is that it's a bit more expensive.


    Most installers won't do that for you though. They either want to install MoCA or ethernet. I'm honestly jealous though. Most providers in my area carry the same DVR's. They are both really shitty and the capacity is horrid. (comcast and fios have the same POS DVR)

    Viscountalpha on
  • ViscountalphaViscountalpha The pen is mightier than the sword http://youtu.be/G_sBOsh-vyIRegistered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Not exactly. If you go Ethernet, you can't get TV service then. If you have Coax, you can go through some annoying hoops to have the internet on yours and their router.

    essentially you have to have it forward the internet to your router and then your router forwards it back over to that box. Its a huge pain in the ass. I decided to deal with the one they supply.

    The latest version of their router is actually decent. Its no longer actiontek (thank heavens), its a westell unit.

    Oh trust me, they are still handing out plenty of Actiontek's. I currently work for a call center that does Tech support for Verizon's FiOS. As far as I've heard they have no plans on abandoning the damn things, no matter how shitty they are.

    I didn't even ask for the westell unit. They were like "oh hey have a new router" The actiontek units are horrid though, just horrid. WPA wouldn't work properly for some reason.

    Viscountalpha on
  • GihgehlsGihgehls Registered User regular
    edited June 2009
    That's not entirely true. I have an ethernet only installation (ethernet to my router w/ ddwrt), and the TV signal gets split out at the ONT. Granted, I'm not using their set-top box (I rent CableCards for my HD Tivo), so that's the one caveat. Personally, I think it's the best of both worlds: great internet speed, great TV lineup, and I don't have to deal with their craptastic DVR. The downside is that it's a bit more expensive.

    Hey, how much do those go for? I'd love to do that soon.

    Gihgehls on
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  • mtsmts Dr. Robot King Registered User regular
    edited June 2009
    so can you get a cable card for the regular tivo? i have an older box, and if i can avoid having to run one less thing it would be great.

    mts on
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  • Shorn Scrotum ManShorn Scrotum Man Registered User regular
    edited June 2009
    Make sure you ask for a Non-Moca or Ethernet installation. That way if you want to use your own router you can.

    Otherwise they will try and stick you with a Coax connection and you'll be stuck with their router.

    Not exactly. If you go Ethernet, you can't get TV service then. If you have Coax, you can go through some annoying hoops to have the internet on yours and their router.

    essentially you have to have it forward the internet to your router and then your router forwards it back over to that box. Its a huge pain in the ass. I decided to deal with the one they supply.

    The latest version of their router is actually decent. Its no longer actiontek (thank heavens), its a westell unit.

    Oh trust me, they are still handing out plenty of Actiontek's. I currently work for a call center that does Tech support for Verizon's FiOS. As far as I've heard they have no plans on abandoning the damn things, no matter how shitty they are.

    I didn't even ask for the westell unit. They were like "oh hey have a new router" The actiontek units are horrid though, just horrid. WPA wouldn't work properly for some reason.

    That's not surprising. Verizon refuses to support anything other than 64-bit WEP. The other features are available, of course, but it does not surprise me to find out they don't very well if at all.

    Shorn Scrotum Man on
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  • GihgehlsGihgehls Registered User regular
    edited June 2009
    mts wrote: »
    so can you get a cable card for the regular tivo? i have an older box, and if i can avoid having to run one less thing it would be great.

    Check to see if your old tivo has a cable card slot. (it doesn't)

    Gihgehls on
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  • DaedalusDaedalus Registered User regular
    edited June 2009
    devoir wrote: »
    Damn. So looking forward to Australia's NBN (national, government-funded FiOS-style project covering 98% of the population or something). And working in the telecommunications industry, I'll (hopefully) get hands on in part of the project!

    All this talk about the quality of the service is dead exciting and impressive.

    In all honesty, half the reason they're moving to fiber to the home is because the old Ma Bell laws require them to lease out copper lines, and these aren't copper. The speeds are pretty nice and all, but DOCSIS3 cable internet could do about the same. Still, beats their DSL service.

    Daedalus on
  • devoirdevoir Registered User regular
    edited June 2009
    Daedalus wrote: »
    devoir wrote: »
    Damn. So looking forward to Australia's NBN (national, government-funded FiOS-style project covering 98% of the population or something). And working in the telecommunications industry, I'll (hopefully) get hands on in part of the project!

    All this talk about the quality of the service is dead exciting and impressive.

    In all honesty, half the reason they're moving to fiber to the home is because the old Ma Bell laws require them to lease out copper lines, and these aren't copper. The speeds are pretty nice and all, but DOCSIS3 cable internet could do about the same. Still, beats their DSL service.

    Eh. DOCSIS3 doesn't deliver the same kind of stable concurrent usage as the FTTP designs I've seen (and are getting implemented over here). In a single connection scenario with absolutely no context, sure. But real world and all that.

    devoir on
  • DaedalusDaedalus Registered User regular
    edited June 2009
    Well, Verizon's FIOS lines have one fiber split to as many as 32 different residences, so once they start getting a lot of subscribers, it can clog up too.

    But right now I'm looking at the fiber splitter up on the telephone pole and I see one fiber coming out of it: mine. I think I just might upgrade to a faster speed; I'll damn sure get all of it.

    Daedalus on
  • ShadowrunnerShadowrunner Registered User regular
    edited June 2009
    Gihgehls wrote: »
    That's not entirely true. I have an ethernet only installation (ethernet to my router w/ ddwrt), and the TV signal gets split out at the ONT. Granted, I'm not using their set-top box (I rent CableCards for my HD Tivo), so that's the one caveat. Personally, I think it's the best of both worlds: great internet speed, great TV lineup, and I don't have to deal with their craptastic DVR. The downside is that it's a bit more expensive.

    Hey, how much do those go for? I'd love to do that soon.

    They're about $2 per card, per month.

    Shadowrunner on
  • devoirdevoir Registered User regular
    edited June 2009
    Daedalus wrote: »
    Well, Verizon's FIOS lines have one fiber split to as many as 32 different residences, so once they start getting a lot of subscribers, it can clog up too.

    But right now I'm looking at the fiber splitter up on the telephone pole and I see one fiber coming out of it: mine. I think I just might upgrade to a faster speed; I'll damn sure get all of it.

    Yeah, but even at max load with 32 customers, the main trunking fibre will deliver far more data which will lead to a better contention ratio. Of course that itself relies on a decent contention ratio for backbone support, but it's a reasonable assumption in today's day and age, and considering Verizon's stature in the backhaul game.

    Off the top of my head, the spec for Australia's NBN is for nodes to split to a maximum of 12 households.

    How high, bandwidth-wise, do the plans go for FiOS?

    devoir on
  • DaedalusDaedalus Registered User regular
    edited June 2009
    devoir wrote: »
    Daedalus wrote: »
    Well, Verizon's FIOS lines have one fiber split to as many as 32 different residences, so once they start getting a lot of subscribers, it can clog up too.

    But right now I'm looking at the fiber splitter up on the telephone pole and I see one fiber coming out of it: mine. I think I just might upgrade to a faster speed; I'll damn sure get all of it.

    Yeah, but even at max load with 32 customers, the main trunking fibre will deliver far more data which will lead to a better contention ratio. Of course that itself relies on a decent contention ratio for backbone support, but it's a reasonable assumption in today's day and age, and considering Verizon's stature in the backhaul game.

    Off the top of my head, the spec for Australia's NBN is for nodes to split to a maximum of 12 households.

    How high, bandwidth-wise, do the plans go for FiOS?

    50Mbps up/20 Mbps down in my area.

    Daedalus on
  • 1ddqd1ddqd Registered User regular
    edited June 2009
    Jesus, seriously people?

    I can use whatever router I want, using the FioS Actiontec router/modem as only a modem. My DGL-4500 works fantastic.

    Do you people not realize how to disable DHCP?

    Also, here's how to keep your precious video on demand Verizon's awesome people help you out hurr.

    1ddqd on
  • mtsmts Dr. Robot King Registered User regular
    edited June 2009
    so what should i ask for at the installation? i am getting all internet tv and phone

    mts on
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