new motherboard problems (Updated!)

Cptn Pants

I just got a new Intel DG965ry motherboard. After installing all the components like video cards and ram and such i get 3 beeps and no video. The support says that it's a memory issue but even after i re-seat the memory it does the same thing. Any suggestions?


PS intel is closed till monday so i cant even call

bbmartini

here are the beep codes from intel for that board.
http://support.intel.com/support/motherboards/desktop/sb/cs-010249.htm

here is what intel says from the site for 3 beeps
* Reseat the memory.
* Make sure that the contacts on the memory and the socket are clean.
* Try removing one bank of memory modules at a time. Note: Some systems might need to have a memory module in Bank 0.
* Try using RAM chips from the same manufacturer with the same part number and speed.
* Check for a faulty memory module by trying the memory in a known good system.
* Trying known good memory in the system.
* Check the power supply and check for power fluctuations.
* Swap the motherboard.

try starting the computer up without the video card, ram (also make sure theyre in the right channel or switch them up), cpu and see if you can narrow down the problem/component yourself.

Cptn Pants

Well i re-seated the memory and tried it in every slot just for the fun on it. I also tried booting without my video card and reseting the CMOS. I think the mother board is defective but i can't prove anything still i can get my hands on another set of ram to test with.

bbmartini

if you try it without the ram do you still get the 3 beeps. i had something like this happen to me this time last year before finals. your best bet is to just try it with another piece of ram i guess. its probably defective memory, thats my guess. what RAM is it.

Cptn Pants

I guess it might be the ram, i'll see if i can find some.

http://www.newegg.com/Product/Product.asp?Item=N82E16820231085

robaal

Should have read the computer thread :P

Most likely the Intel 'board doesn't like the 1.9V RAM and would prefer 1.8V sticks. I'm not sure how good Intel BIOSes are - you could try using some really cheap stick of compatible RAM to boot the system, go into the BIOS and try setting the RAM voltage to 1.9V, disable SPD if there's an option and maybe set the speed/timings manually to your normal stick specs. Turn off the system, replace the cheap stick with your normal one and see if it boots now.

Unfortunately even the cheapest ddr2 stick will still cost ~$25.

Cptn Pants

Yea, its the voltage... I got a stick of ram from a friend last night and it booted up just fine. So I called newegg and they are going to exhance it for me. Thanks!


EDIT: Thought i booted up fine, i disconnected the speaker so i just didnt hear the beeps. When i hooked everything else up it still does not work.

Cptn Pants

Nevermind, it's still broken. Even the new ram does not boot. I am currently using this mother board and ram... Please advise.

http://www.newegg.com/Product/Product.asp?Item=N82E16813121048

http://www.newegg.com/Product/Product.asp?Item=N82E16820220088

robaal

Have you tried different memory slots?

Try clearing the CMOS, usually there's a jumper for doing that - switch its position, wait a minute and switch it back (check the motherboard manual if you can't find it). Usually the manuals say to turn off the power at the PSU when you do this, I never remember to do and that though and the computers don't blow up so :shrug:

I guess you could also try reseating other components and check all the power connections, but motherboards usually don't beep when the video card or CPU need reseating. Also, some people forget to use spacers when installing the motherboard, which tends to cause shorts; often you can just reinstall it properly and it still works though.

The RAM might still be incompatible with the motherboard, I suppose, in which case you could try using some modules tested for compatibility - often there's a list in the manual or somewhere on the manufacturer's webpage, or you could search their support forums. Newer BIOS versions might improve compatibility so it's possible you'd only need a compatible stick to flash a new BIOS.

Cptn Pants

robaal wrote:

Have you tried different memory slots?

Try clearing the CMOS, usually there's a jumper for doing that - switch its position, wait a minute and switch it back (check the motherboard manual if you can't find it). Usually the manuals say to turn off the power at the PSU when you do this, I never remember to do and that though and the computers don't blow up so :shrug:

I guess you could also try reseating other components and check all the power connections, but motherboards usually don't beep when the video card or CPU need reseating. Also, some people forget to use spacers when installing the motherboard, which tends to cause shorts; often you can just reinstall it properly and it still works though.

The RAM might still be incompatible with the motherboard, I suppose, in which case you could try using some modules tested for compatibility - often there's a list in the manual or somewhere on the manufacturer's webpage, or you could search their support forums. Newer BIOS versions might improve compatibility so it's possible you'd only need a compatible stick to flash a new BIOS.

I tried the ram in everyslot on the board, reseting the Cmos everytime i swapped it. I guess the ram could be the problem still but I think it's the motherboard. I guess i can RMA it.

robaal

If the motherboard is for some reason incompatible with your memory then even the replacement 'board might refuse to work. I guess you have to contact Intel's tech support anyway with the RMA (?) so maybe ask if they know of any problems with your specific type of RAM.