Office 2003 won't install on XP Pro - Error 1402

matt has a problem

Using an account with administrator privileges, I'm getting an error: "Error 1402. Setup cannot open the registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS. Verify that you have sufficient permissions to access the registry or contact your Information Technology department for assistance."

I am the IT department. I have sufficient permissions. Googling gives me a ton of results, and I've tried just about everything suggested in MS Knowledge Base articles, multiple fixes, resetting security permissions to default for everything, manually editing the key to allow the user account access. Nothing works, I get the same error every time. I've tried installing it using both the default Administrator account and my regular account with admin permissions. Anyone have any ideas?

Erandus

Take ownership of the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run key and replace the permission entries on all the child objects.

matt has a problem

Awesome, thanks, that worked. Why I didn't think of just going up the chain with permissions I'll never know...

Erandus

I forget simple fixes for things all the time.

Glad it worked.