After one of the worst car buying experiences I've ever been a part of, I'm ready to start some shit. I tried to by a vehicle from a Honda dealership in Texas:
1. I was lied to that a certain car was in stock, when it wasn't. Twice.
2. They refused to acknowledge the "Cash for Clunkers" program, stating that it was over.
3. Once I confirmed that it was still running, they refused to give me only the $4500 rebate, only the $3500 rebate, claiming that it is impossible to get the $4500 deal when going SUV to SUV (even though their computers spit out $4500).
4. The refused to give me an estimate on the scrap value of my car (again, required on the CARS.gov website).
5. General rudeness and yelling (they made my wife cry).
This morning, I get a call from the dealership to discuss my shopping experience. I calmly but firmly ripped them a new one. I have already filed a complaint with the CARS.gov fraud hotline and I have contacted BBB.
Finally, I'd like to do an corporate email carpet bomb. I've looked at
this website for tips, but haven't had any luck tracking down addresses. The only thing I've discovered is the name of the new executive vice president of auto sales. Has anyone done a email carpet bomb? Any tips to get the email addresses?
I want them to know that they pissed off the wrong guy.
Posts
I sent you a PM. I'd like to keep this general, at least in the actual thread. (I'm sure I'm being overly careful about this, but if this turns ugly I don't want them to see anything I've written about them except the official statements I have given them.
I've been a customer at three different Honda dealerships / service shops (two in Michigan, one in Ohio) and have been VERY pleased, the service at each one has been exceptional.
True story.
Send me a PM of the dealership I might dig up some info on them for you.
3DS FC: 5343-7720-0490